Problems and Solutions

Reception and copying problems

Problem

 

Solution

 

 

 

The fax machine doesn't

•

Make sure that the reception mode is set to FAX. If

receive documents

 

you subscribe to a distinctive ring service, make sure

automatically.

 

that the Distinctive Ring function is set to the correct

 

 

ring pattern. If you do not subscribe to a distinctive

 

 

ring service, make sure that Distinctive Ring is set to

 

 

OFF SETTING. (See Distinctive Ring on page 87.)

 

 

 

The power is on, but no

•

Make sure that the telephone line cord is plugged into

reception takes place.

 

the TEL. LINE jack, and not the TEL. SET jack.

 

 

 

The printing paper comes

•

Make sure that the document is loaded properly in the

out blank when you try to

 

feeder of the transmitting machine. Make a copy or

receive a document.

 

print a report to confirm the printing ability of your

 

 

machine.

 

 

 

General print quality is

•

It is important to select a paper that is appropriate for

poor.

 

the thermal transfer printer in your fax. We

 

 

recommend using laser quality paper that has a very

 

 

smooth finish. Copier paper will work, but it

 

 

sometimes tends to yield a lighter print quality.

 

 

 

The received document is

•

Ask the other party to send higher contrast

faint.

 

documents. If the contrast is still too low, your fax

 

 

machine may need service. Make a copy or print a

 

 

report to check your machine’s printing ability.

 

 

 

Received images are

•

Noise on the telephone line may cause distortion.

distorted.

 

Have the other party try sending the document again.

 

•

The print head may be dirty. See Print head on page

 

 

106.

 

•

Make a copy or print a report on your fax machine. If

 

 

the copy or report is also distorted, your fax machine

 

 

may need service.

 

 

 

11. Trouble- shooting

111

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Sharp UX-465L operation manual Reception and copying problems, 111