Problems and Solutions

Reception and copying problems

Problem

 

Solution

 

 

 

The fax machine doesn't

Make sure that the reception mode is set to FAX. If

receive documents

 

you subscribe to a distinctive ring service, make sure

automatically.

 

that the Distinctive Ring function is set to the correct

 

 

ring pattern. If you do not subscribe to a distinctive

 

 

ring service, make sure that Distinctive Ring is set to

 

 

OFF SETTING. (See Distinctive Ring on page 87.)

 

 

 

The power is on, but no

Make sure that the telephone line cord is plugged into

reception takes place.

 

the TEL. LINE jack, and not the TEL. SET jack.

 

 

 

The printing paper comes

Make sure that the document is loaded properly in the

out blank when you try to

 

feeder of the transmitting machine. Make a copy or

receive a document.

 

print a report to confirm the printing ability of your

 

 

machine.

 

 

 

General print quality is

It is important to select a paper that is appropriate for

poor.

 

the thermal transfer printer in your fax. We

 

 

recommend using laser quality paper that has a very

 

 

smooth finish. Copier paper will work, but it

 

 

sometimes tends to yield a lighter print quality.

 

 

 

The received document is

Ask the other party to send higher contrast

faint.

 

documents. If the contrast is still too low, your fax

 

 

machine may need service. Make a copy or print a

 

 

report to check your machine’s printing ability.

 

 

 

Received images are

Noise on the telephone line may cause distortion.

distorted.

 

Have the other party try sending the document again.

 

The print head may be dirty. See Print head on page

 

 

106.

 

Make a copy or print a report on your fax machine. If

 

 

the copy or report is also distorted, your fax machine

 

 

may need service.

 

 

 

11. Trouble- shooting

111

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Sharp UX-465L operation manual Reception and copying problems, 111