Problems and Solutions
Reception and copying problems
Problem |
| Solution |
|
|
|
The fax machine doesn't | • | Make sure that the reception mode is set to FAX. If |
receive documents |
| you subscribe to a distinctive ring service, make sure |
automatically. |
| that the Distinctive Ring function is set to the correct |
|
| ring pattern. If you do not subscribe to a distinctive |
|
| ring service, make sure that Distinctive Ring is set to |
|
| OFF SETTING. (See Distinctive Ring on page 87.) |
|
|
|
The power is on, but no | • | Make sure that the telephone line cord is plugged into |
reception takes place. |
| the TEL. LINE jack, and not the TEL. SET jack. |
|
|
|
The printing paper comes | • | Make sure that the document is loaded properly in the |
out blank when you try to |
| feeder of the transmitting machine. Make a copy or |
receive a document. |
| print a report to confirm the printing ability of your |
|
| machine. |
|
|
|
General print quality is | • | It is important to select a paper that is appropriate for |
poor. |
| the thermal transfer printer in your fax. We |
|
| recommend using laser quality paper that has a very |
|
| smooth finish. Copier paper will work, but it |
|
| sometimes tends to yield a lighter print quality. |
|
|
|
The received document is | • | Ask the other party to send higher contrast |
faint. |
| documents. If the contrast is still too low, your fax |
|
| machine may need service. Make a copy or print a |
|
| report to check your machine’s printing ability. |
|
|
|
Received images are | • | Noise on the telephone line may cause distortion. |
distorted. |
| Have the other party try sending the document again. |
| • | The print head may be dirty. See Print head on page |
|
| 106. |
| • | Make a copy or print a report on your fax machine. If |
|
| the copy or report is also distorted, your fax machine |
|
| may need service. |
|
|
|
11. Trouble- shooting