Zenith DTV1080 warranty Troubleshooting

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TROUBLESHOOTING

Zenith and DIRECTV are dedicated to providing you with quality support and customer service. If you have questions or difficulties that you cannot resolve using the tips in this troubleshooting section, consult your dealer or call DIRECTV at Digital TV Hotline(1-877-939-6484) for regarding to broadcasting and Zenith Customer Support at 1-800-DIRECTV(1-800- 347-3288) for regarding to your STB.

SYMPTOMS	SOLUTIONS

No power.	- Is the AC power plugged in?

Snowy picture and unclear sound.	- Check your antenna input or location.
	- Check your cable input.
	- Check your satellite input.

No picture.	- Make sure that the right display format is selected.
	If Zenith HD Satellite Receiver is connected to your monitor or TV via
	ports of “A/V OUT” on the back panel, the “DISPLAY FORMAT” switch on
	the back panel must be 480i. Otherwise, you may not be able to see a
	picture.
	- Make sure that the right component type is selected.
	If Zenith HD Receiver is connected to your monitor or TV via RGB port on
	the back panel, the “COMPONENT TYPE” switch must be flipped to the
	right. Otherwise, you may not be able to see a picture.
	- Due to copyright restrictions, you may not be able to view some high def-
	inition programs in high definition format.
	- For more information about connections, please refer to section 3 of this
	manual.

Normal picture but no sound.	- Check volume levels.
	- Make sure the TV is not muted.
	- Make sure the Zenith HD Receiver is not muted.
	- Check that the Zenith HD receiver is connected properly.

Picture is distorted.	- Make sure the proper display format is selected.
	- Make sure the proper aspect ratio is selected.
	- Make sure the video output is connected to the TV.

Available channels are missing.	- If you are a DIRECTV customer, you can add a channel by running the
	“Manual Ch. Add” from the SETUP menu or finds all available channels by
	running the “EZ Channel Scan” of the SETUP menu.
	- Otherwise, if the Zenith HD Receiver is in the ANT/CABLE mode, you can
	only find all available channels by running the “EZ Channel Scan” of the
	SETUP menu.

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Contents Warranty High Definition HD Satellite ReceiverDo not Open Important Safety Instructions Outdoor Antenna Grounding Power-Cord ProtectionLightning Power Lines Damage Requiring ServiceReplacement Parts Safety CheckImportant Information Table of Contents EZ Help Reference Introduction New World of Digital EntertainmentMain Features Sending Signals Important OverviewTV Signal Formats Signal Format Analog NtscNormal and Wide Format Signals Letter boxCropped SqueezedNormal WidePanorama Zoom1Audio Signals Digital Audio SignalsAnalog Audio Signals On-Screen Display Main MenuEZ Help Remote Control Cables 6 items Setup and ConnectionsReceiver Unpacking Back Panel of the Zenith HD Satellite Receiver Back Panel of the Zenith HD Satellite Receiver General Recommendations Connection ComponentConnecting to Antennas No Dish Receiving SignalsConnecting to Antennas Round Dish Satellite a Connecting to Antennas Oval Dish Satellite A, B Connecting to Antennas Oval Dish Satellite A, B, C TV Connection Analog TV TV ViewingTV Connection HD Monitor Y/PB/PR type TV Connection HD Monitor RGB type VCR Connection Refer to .5, ‘Connecting to TV’VCR Recording Audio Connection Digital Audio System Dolby AC-3 ConnectionAudio connection Analog Hi-Fi System Hi-Fi System ConnectionUsing the Front Panel of the HD satellite receiver Using the Remote Control ModeDigit Buttons 0~9 DashSignal MuteVol + CH +Surf InfoHelp ? Thumbstick Menu directional arrowsProgramming the Remote Control Test your remote controlRemote Control Codes for Other Components TV CodesVCR Codes DVD CodesAUX Audio Initial Setup Basic Operation Viewing the Channel BannerRating CategoryInput Source Icon Lock IconAlternate Audio Mail IconChannel Surfing 206-3675 Press the Guide button on your remote control Advanced Program GUIDEAbout the Advanced Program Guide To bring up the APGLayout of the Advanced Program Guide Screen AllCustom Surf Movies SportsMoving through the Advanced Program Guide Line ScrollingScrolling Date ScrollingSelecting a Program Current / Free-of-ChargeFuture / Free-of-charge Current / Pay Per ViewGetting More Information To display program detailsReferring to EZ Help Making a Remind List for Future Viewing To schedule a future viewingPurchasing Pay Per View Programs To purchase PPV programsSearching Programs by Category To search programs by CategorySearching Programs by Keyword To search programs by keywordCustomization Structure of the On-screen MenusTo bring up and exit the Menu To go to the next levelDigital Output Audio Mode Audio Variable Audio Language AudioTo cancel a program in the Remind List Previewing the Remind ListManaging Program Purchases To cancel a newly purchased programNew Purchase Purchase List To review programs in the Purchase ListChecking the Mail Box To check the Mail BoxAbout Initial Setup Initializing the SystemSelect Dish To select dishYour Location To enter your locationSignal Strength To see the signal strengthTo scan the channels from the satellites Channel SetupRepeat from 6 to EZ Channel Scan Channel Search Managing ChannelsTo scan the channels with the antenna Manual Ch. Add To add the channels missed in your channel listEdit Channel To create a custom listManaging Channels EZ Hook Up To see EZ Hook-upClock Auto Setting the ClockTo set auto clock Clock Manual To set manual clockSetting Digital Output Setting the AudioTo set the digital audio mode PCMDigital Dolby DigitalAudio Mode To Set the Analog Audio ModeAudio Language To set the digital audio languageVariable Audio To set Variable AudioChoosing the Aspect Ratio Choosing the screen format of your TVLetter Box Setting Closed Caption To set Closed CaptionCaption1 CC1 Caption2 CC2Caption3 CC3 Caption4 CC4Output Channel Setting Default Signal OutTo set the channel number of the HD satellite receiver Out to TV -- Default Connection To set the standby mode default signal sourceTo set the standby mode as a default signal source Setting the Digital TV InputDigital TV Input Running EZ Demo To run EZ DemoLock System Setting LocksTo activate or deactivate the Lock System Block Channel To block channelsMovie Rating To block movie programsTo block TV programs TV Rating for Children’s ProgramsTV-MAMature Audience Only TV Rating for General Programs Spending Limit To set the spending limit of each PPV programTesting the System To test the HD satellite receiverTo upgrade the software in your Zenith HD Satellite Receiver Upgrading SoftwareReplace Card To replace the cardEZ Help EZ HelpSimply press and hold to see the helpful information See the EZ Help feature Product Specifications InputAudio Features Troubleshooting Make sure the batteries are fresh and installed properly Point the remote control unit at the remote control sensorCheck if a mode on the remote control is selected properly Them to clear your passwordZenith Electronics Corporation 6owz7 oenwnw No 3828VA0220B ND00QA, SH-011S