Marantz DV9500 manual Troubleshooting

Page 59

Additional Information

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is some- thing wrong with this unit, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest MARANTZ authorized service center or your dealer to carry out repair work.

The disc is ejected automatically after loading.

• Dirty or damaged disc.

See page 55 for disc care information.

•Disc not seated properly in the disc guide. Align the disc properly.

•Incompatible region number.

If the region number on a DVD-Video disc does not match the number on the player, the disc cannot be used (page 9).

• Condensation inside the player.

Allow time for condensation to evaporate. Avoid using the player near an air-conditioning unit.

Playback is not possible.

• Disc is loaded upside down.

Reload the disc with the label side face-up.

Cannot play DVD-RW disc.

• DVD-RW disc with DVD-Video format only can be played.

DVD-Audio playback stops.

• The disc may have been illegally copied.

mark appears on screen.

•The operation is prohibited by the player.

•The selected function does not operate for that disc.

Picture playback stops and the operation buttons cannot be used.

•Press 7 (STOP), then start playback again 3 (PLAY).

•Switch the power off once using the front panel POWER ON/OFF and then switch on again using the front panel

POWER ON/OFF.

New settings made in the Setup screen menus while a disc is playing are ineffective.

•Some settings can be changed while a disc is playing, but are not effective until the disc is stopped then restarted. This is not a malfunction.

Make the same setting when the player is stopped.

Press 7 (STOP), then restart playback 3 (PLAY). Note that making settings in the Setup screen menus may cancel the RESUME function.

Settings are canceled.

•When the power is cut due to power failure or by unplugging the power cord, settings will be canceled.

Before unplugging the power cord, press the POWER button on the remote control and check that STANDBY indicator on the front panel is lit, then press POWER ON/OFF on the front panel to turn the player off.

No picture/No color.

• Incorrect video connections.

Check that connections are correct and that plugs are inserted fully.

• TV/monitor or AV amplifier settings are incorrect.

Check the instruction manual of the connected equipment.

•The Components Out menu is set to Progressive but your TV/monitor is not compatible with progressive scan.

Reconnect the player to your TV using a composite or S-Video cord and set the TV to the appropriate input. Now choose the Interlace setting in the Components Out menu, then switch the TV input back to the component input. (page 47)

•Check the VIDEO ON/OFF button on the remote control (page 15).

Screen is stretched or aspect does not change.

• The TV Screen setting in the Setup menu is incorrect.

Set the TV Screen option to match the TV/monitor you're using (page 45).

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Contents Model DV9500 User Guide Copy protection FCC Note for U. S. a PrecautionsHandling Cautions Table Of Contents Before You Start FeaturesClose the cover Putting the batteries in the remote controlUsing the remote control What’s in the boxDiscs compatible with this player Jpeg compatibility information DVD-Video regionsMP3 compatibility information Connecting system control cables Connecting UpEasy setup Connecting audio/video cablesVideo or composite video? Connecting S-Video cablesConnecting Hdmi cables Home theater video connectionsHome theater audio connections Connecting analog audio cablesConnecting optical cables Connecting coaxial cablesFront panel Controls & DisplaysCharacter display Prog Lights when replaying a programDisplay Output off and on Power switches the player on or intoOPEN/CLOSE Disc tray open/close Video ON/OFF press to turn videoBasic playback controls Getting StartedPlaying discs Menu Using the Disc MenuUsing the Title Menu Navigating DVD disc menusInformation see Zoom see Bookmark see Repeat see Using the Function MenuPlaying Discs IntroductionPress Enter to start/restart playback Using the Info menuStep Motion playback Viewing one frame at a time Viewing a Pausing PictureViewing slow playback Some discs don’t allow the Condition Memory function UsingMemorizing disc settings Condition Memory Some discs don’t allow the Page functionRandom button Using the Random PlayTip Return to normal playbackTo resume normal playback, press A-B again Using the Repeat PlayLooping a section of a disc Press Repeat during playbackClearing a Bookmark Using the Bookmark FunctionBookmarking a place in a disc Recalling a Marked ScenePress 3 Play button Press Program during the Stop modeMaking a program list To display the subtitle language, press Subtitle Switching Camera AnglesSwitching Subtitle Language To display the camera angle, press AngleSwitching audio channel Video CD Switching Audio LanguageUsing the Zoom Function Switching audio channel DVD-AudioPlaying MP3s Using Random PlayUsing Repeat Play MP3/JPEG PlayZoom playback Playing JpegPress Enter Video AdjustSelecting a preset Creating your own settingPress Enter to save your changes. Note Using the FL menu DVD Setup MenuEnter button Using the Setup Menu~ Language Setup Setup of the Language Audio Setup 1 and 2 Setup of the Audio Options pages 37Video Setup Language SetupAudio Setup 1 Audio Setup 2Or Enter button Setting up the Language SetupUsing the OSD Language Using the Audio LanguageUse the cursor buttons 5/∞ to select English Using the Subtitle LanguageDefault setting Auto Press the cursor buttons 5/∞ to select EnglishDTS Out Setting up the Audio SetupDigital Out Dolby Digital OutPCM Down Sample Default setting OnPCM Down Sample About source audio output Audio OutSubwoofer LFE can only be set to On or Default setting Unit Feet Distance 10 feetSpeaker Size DistanceRemember Default setting FixLevel DVD Audio Super Audio CD ModePlayer Mode Either DVD Audio or DVD VideoLt/Rt CD Play BackEither Stereo or Lt/Rt StereoSRS TruSurround Audio DRCTruSurround Super Audio CD PlaySome discs will not allow you to change the aspect ratio Setting up the Video SetupDefault setting 169 Wide TV AspectWhen viewing on a widescreen TV or monitor Compatibility of this unit with progressive-scan TVs Pause ModeComponents Out MOD. Modulation PAL Shrink Back GroundScreen Saver TV SystemRating Level Setting up the Parental SetupUse Password Change PasswordBonus Group Setting up the Others SetupOn Screen Display Angle MarkDefault setting On 30 Min Pure ModeAuto Power Off Economy ModeRGB-Normal RGB-Expand YCbCr-1 YCbCr-2 Select ResolutionSelect Format VGA 640 X 480p/576p 525p/625p 720p 750p 1080iBox Pan Scan Wide Squeeze Setup ExamplesSelect TV Aspect Select AudioHdmi Audio Output Resetting the PlayerTo reset the player, press and hold Additional Information Don’t Hints on installation Power cord caution Moving the playerGlossary Packed PCM DVD-Audio only Mpeg videoMulti-session Optical digital outputTroubleshooting No audio, or audio is distorted Remote control doesnt seem to workPicture disturbance during playback or dark Cannot output 96kHz or 88.2kHz digital audio Cannot play multi-channel audioNo digital audio output Cannot output 192kHz or 176.4kHz digital audioGeneral Specifications
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