Tandberg Data LTO-1 HH, LTO-3 HH, LTO-2 HH Troubleshooting, Hardware Checking, Software Checking

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6 Troubleshooting

In case of problems with operation of your Tandberg LTO HH tape drive and before contacting the Customer Services Group, please be sure to check the following:

6.1 Hardware Checking

1.Check that the system recognizes the tape drive during the boot process.

2.Check that the SCSI host adapter recognizes the tape drive during its initialization.

3.Check the tape drive Front Panel LED status.

4.Check that the SCSI-ID of the drive is not conflicting on the SCSI-bus.

5.Check that the power cable is inserted correctly.

6.Check that the SCSI cable connections including termination are made correctly.

6.2 Software Checking

1.Check that the operating system does not report a problem during the boot.

2.Check that the driver for the SCSI host adapter is present and loaded properly.

3.Check that the correct Tape Device Driver has been installed properly - if applicable.

4.Check that the Backup software does not report any error messages when loading.

5.If any problem occurs, reinstall the Backup Application Software and check that the LTO-2 HH is recognized.

6.3 Verifying Recent Changes

If the Tandberg LTO HH has been installed previously and operating correctly but is now incurring a problem, verify any recent changes to the system to ensure that these changes are not causing the problem. Try the following:

1.If the system configuration has changed:

Remove the change to see if it affected the tape drive.

2.If an operating system corrective patch has been installed: Remove it to see if it affected the tape drive.

3.If a SCSI device has been added: Check for SCSI-ID conflicts.

4.If a SCSI device has been added:

Check if the SCSI termination has been properly set.

6.4 Standalone Diagnostics

The main objective for the Standalone Diagnostics test is to test the complete drive as comprehensive and fast as possible without any drive configuration or host support. The tool can also be used to verify tapes.

Tandberg LTO HH Installation and User Manual

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Contents Tandberg LTO HH Trademarks Change logTable of Contents Tandberg Data Contents Introduction Features and BenefitsTandberg Data Introduction How to Contact Tandberg Data Technical SupportMedia Specifications and Compatibility SpecificationsMechanical Dimensions Power RequirementsData Compression Heat DissipationTape Backup Software Installation Tape Drive InstallationSolution Contents Allowed mounting orientations Mounting Screw RequirementsScsi Bus Interface Scsi Controller Board InstallationSCSI-ID Selection Tandberg LTO HH Internal Tape Drive Scsi ConfigurationTermination in General SCSI-bus TerminationSCSI-ID Selection Tandberg LTO HH External Tape Drive SCSI-bus Termination External Tape Drives SCSI-bus Termination Internal Tape DrivesExternal Tape Drive Installation Installation Internal Tape DriveVerifying Tape Drive Operation 10 Connecting the external Tandberg LTO HH tape driveTape Cartridge Operation Front LED IndicatorsTape Drive Operation Loading a Data Cartridge Into a Tandberg LTO HH Write Protecting the CartridgeRecommended Cleaning Interval Cleaning the Tape DriveCleaning Procedure Ejecting a Data Cartridge From a Tandberg LTO HHHandling and Storing LTO Cartridges Cleaning Cartridge ReplacementHandling LTO Cartridges Storing LTO CartridgesWindows Tape Driver Windows Tape Driver Installation Software InstallationWindows Embedded Backup Application Windows 2000/2003/XPTar command examples SCO Open Server System CommandsSCO Open Server Host AdapterInstallation SCO Open Server Backup ManagerSCO UnixWare System Command SCO UnixWareSun Solaris Tape Drive InstallationSun System Command IBM AIX Storage Manager IBM AIX System CommandHP/UX 2 HP/UX System CommandScsi Host Adapter Linux System CommandLinux Tape Drive Utilities FlashIt Firmware Upgrade UtilityTDkit Tool for Testing and Downloading Firmware Standalone Diagnostics TroubleshootingHardware Checking Software CheckingFailure Indication Starting the TestTest Sequence Degraded Media Cleaning is requiredMedia Management Reporting Damaged Front Bezel Problem SituationsDead on Arrival Noisy Tape Drive Drive Not Detected by the Operating System OSWill Not Insert/Hold Media /Media is Not Recognized Cartridge is Stuck Inside the Drive Fault LED Flashes Amber and the Activity LED is OffIncorrect Data Compression Cleaning LED Is onSlow Performance Intermittent FailuresIf the error occurs always on the same file or directory Tape Removal ProcedureIf the problem occurs in the middle of an operation Glossary of Terms Ultra/Ultra2 ScamLED-behavior During Normal Operation App. A. LED-Indicator BehaviorTandberg Data LED Bahavious

LTO-1 HH, LTO-2 HH, LTO-3 HH specifications

Tandberg Data has long been recognized as a leading provider of innovative data storage and backup solutions, and their tape drives, specifically the LTO-1, LTO-2, and LTO-3 Half Height (HH) models, represent a significant advancement in data storage technology. These systems are designed to meet the demands of modern data management, balancing capacity, speed, and reliability.

The LTO-1 HH, introduced in 2001, marked a groundbreaking step in the linear tape-open (LTO) technology. It offered a native storage capacity of 100 GB and a compressed capacity of up to 200 GB. The tape drive featured a data transfer rate of 20 MB/s, allowing for efficient backup processes. One of the key technologies in the LTO-1 was its use of ultral Linear Tapes, which helped in maintaining the integrity of data over extended periods. The built-in data compression capabilities also contributed to the efficient storage of large volumes of data, making it suitable for small to medium-sized businesses.

Building on the success of the LTO-1, the LTO-2 HH was launched, significantly enhancing performance with a native capacity of 200 GB and a compressed capacity of up to 400 GB. The data transfer rate improved as well, reaching 40 MB/s. The LTO-2 introduced the concept of WORM (Write Once, Read Many) technology, which added a layer of security by ensuring that data could not be tampered with after being written. This was particularly important for industries requiring regulatory compliance. Enhanced error correction and data integrity features were also hallmarks of the LTO-2, ensuring reliable long-term data storage.

The LTO-3 HH followed suit with even greater advancements, providing a native capacity of 400 GB and a compressed capacity of 800 GB, along with a data transfer rate of up to 80 MB/s. Its improved track layout and data encoding methods further enhanced performance and reliability. Additionally, LTO-3 introduced the partitioning feature, which divided the tape into virtual partitions for more efficient data management, allowing users to access data faster. The data encryption capabilities introduced with LTO-3 provided enhanced security, protecting sensitive data during backup and storage.

Together, these Tandberg Data LTO tape drives showcase a remarkable evolution in data storage technology, offering robust solutions that cater to businesses of all sizes. Their reliability, security features, and substantial data capacities ensure that organizations can efficiently manage their growing data storage needs in an increasingly digital world.