15Appendix
Problem | Possible Solution |
|
|
•
•After displaying a still image or a very bright image for a certain period of time, if the screen is then switched to a darker scene, the previous image may appear as an
•This can be rectified by playing a rather bright moving image for several minutes. However, displaying a still image for excessively long periods of time may cause permanent display deterioration.
•You can display the “Video Pattern” screen that helps eliminate
•Brightness and color tone on both sides differ from those in the center in 4:3 mode.
•If images in 4:3 mode or letterbox images are displayed for long periods or for shorter periods over several days, an
•We recommend that you enjoy watching images in a full screen mode as much as possible. (See page 62.)
•We recommend you select “Auto” for “Brightness Sync.” in the Side Mask setting. This adjusts the brightness of the gray side masks according to the brightness of the main image. (See page 63.)
HDMI Control
•HDMI Control functions do not operate. • Check if the connections are properly made between the plasma display and the device that supports the HDMI Control functions. (See page 89.)
•Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 90.)
•Check if the settings for the HDMI Control functions are effective on the connected device(s). For details, refer to the operation manual that came with the device.
•No image and audio is presented. • Check if the connections are properly made between the plasma display and the device that supports the the HDMI Control functions. (See page 89.)
•Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 90.)
• No picture | • Check if the connections are properly made between the plasma display and the device that supports the HDMI |
| Control functions. (See page 89.) |
| • Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 90.) |
|
|
• No sound | • Check if the connections are properly made between the plasma display and the device that supports the HDMI |
| Control functions. (See page 89.) |
| • Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 90.) |
| • Check if you have an HDMI controlled AV system connected to one HDMI terminal and the recorder or player |
| connected to another HDMI terminal on the plasma display. When connected this way, audio out from the recorder/ |
| player does not go through the plasma display SPDIF terminal resulting in no sound to the AV system. When using |
| an AV system and recorder or player, be sure to connect the recorder or player to the AV system input terminal. |
•An error message “The device cannot be operated. Please check the connection.” appears.
•Check if the connections are properly made between the plasma display and the device that supports the HDMI Control functions. (See page 89.)
•Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 90.)
Home Media Gallery/NETWORK
• No servers are found | • Confirm that the PC is On and not in Standby or Sleep. (nothing is chosen in “Select Servers”). When the PC has |
| started with the “Wake On LAN” (WOL), check if the PC complies with WOL or if the WOL setup has been properly |
| done on the device manager for BIOS or Windows. |
•Check the physical connections (hub,
•Check the logical connections (IP Address setup, DHCP, etc.). Confirm the IP Address is correct if acquired by Auto IP and Firewall setup. Also check if the IP Address is properly acquired with DHCP on the “Network Setup” screen that follows the “Setup” menu.
•Using two or more application servers on a single PC may cause unstable operation.
For proper operation, it is strongly recommended that one application server is used on a single PC.
•Check the PC if its media server is running. Restart if necessary. Check if one or more servers are On (this may cause malfunction).
•Check if the PC is operating properly. Reboot the PC after confirming its specifications and setup.
•Check the media server setup. If a client is registered manually the setup procedure may have to be run again. An option “Not Allowed” may have been selected for connections.
•Check if UPnP (Universal Plug and Play) is enabled on your router. If it is not, enable it. Refer to your router’s instruction manual for procedures.
•Wait for a short period then select “Update to Latest Information” from the Tool Menu. (See page 78)
•No previously connected server(s) found • Refer to the possible solutions provided for “No servers are found”.
(items in “Select Servers” are dimmed)
• An available server is selected but | • Check if the server is correctly set up for file sharing, if the target folder has been deleted, or if one or more folders |
cannot be navigated | have been corrupted on the server. |
| • Check if there are too many files in each folder. |
|
|
• A server is arbitrarily selected | • This arbitrary selection happens when the server you used before had been set to display the top menu screen (if you |
| reset it, other servers connected are also reset). When the “Single Server/USB” option is selected on the “Auto |
| Connection Setup” screen that follows the “Setup” menu, the server is automatically accessed if only one server is |
| connected. Use the Tool Menu to select the proper server. (See page 78) |
•File/folder configuration differs from one • The Media Navigator displays the server contents as classified by the server.
server to another (strange configuration) • If no information (such as ID3 tag) is contained in the file, files cannot be classified on the server.
•“The list could not be acquired.” appears • Refer to the possible solutions provided for “No servers are found”.
on the Server List screen | • If the above does not solve the problem, try turning aoff on the remote control unit then turn TV aon on the plasma |
| display. |
•A communication error message appears • Refer to the possible solutions provided for “No servers are found”.
•If the above does not solve the problem, try turning aoff on the remote control unit then turn TV aon on the plasma display.
104
En