Panasonic TX-32LWD500A, TX-27LWD500A DTV Reception Trouble Shooting Guide

		Customer Information
		Trouble Shooting Guide
Problem	Possible causes	What to do
The display on the panel	Power Mains cable is not	Check that the mains cable is plugged in to
does not light up.	connected.	the power socket.
No sound or picture.	The A/V cord is not properly	Check the cable connections and other
	connected.	equipment connected to your TV.
	Wrong selection of input mode.
The remote control is not	Battery exhausted.	Change the batteries.
working.	Fluorescent light interfering with the	Switch off the light.
	remote control.
	Remote control is incorrectly aimed	Aim the remote control at the TV.
Unable to tune channels.	TV antenna is not plugged in or	Check the antenna cable connections or if an
	digital TV is not available in this	upgrade to your antenna is required to
	area.	receive digital TV signals in this area.
	See “DTV Reception Trouble
	Shooting Guide” below.
Small “block type	See “DTV Reception Trouble	If ‘signal quality’ or ‘signal strength’ bar is not
squares” sometimes	Shooting Guide” below.	green, it indicates that the digital receiver is
appear on the picture, or		not receiving an adequate signal. The
the picture freezes.		antenna and/or cable system needs to be
		checked (maybe replaced) by an antenna
		installer.
The digital receiver does	The signal strength of some of the	Check that the antenna is suitable to receive
not receive all the local TV	RF channels may be too low.	all RF channels. Try doing channel tuning
channels.	See “DTV Reception Trouble	installation again.
	Shooting Guide” below.

DTV Reception Trouble Shooting Guide

After a channel scan, some channels or no channels are found

1.Did you connect your antenna as illustrated pages 6 and 7?

If you have a pay TV box, VCR or other device connected then the TV must be connected to the antenna using a splitter.

2.Is the antenna wall socket in good condition?

For optimum and reliable contact performance, the antenna wall connector should be an ‘F’ (screw) type connector.

3.Are you using a quality antenna fly lead between antenna wall socket and HD-STB? The use of RG6 or RG59 Quad Shield 75 ohm coaxial cable fly leads with metal ‘F’ connectors provides a secure, reliable connection that also greatly reduces impulse noise pickup. Low cost antenna fly leads with right-angled plastic moulded connectors are a common cause of poor reception and impulse noise pickup.

Digital TV or some channels (services) may not have yet commenced in your area.

There are some towns and regions in Australia that cannot yet receive digital television. In some towns and regions not all broadcasters have commenced their digital services. You can check the digital coverage for your area at the Reception Locator on the DBA website (www.dba.org.au/reception).

29