ENGLISH |
TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIO |
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| Adjust Antenna Location and Connection | |
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Noisy Audio | Snowy Video |
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| Adjust Antenna Location and Connection | |
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| Check Antenna | |
Noisy Audio | Multiple Image / | Adjust Convergence (refer to pages 28 and 29) | |||
Color shift in picture |
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| Move television from Electrical Appliances, Lights, | |
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Noisy Audio |
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| Vehicles and Medical Equipment | |
Interference |
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| Increase Volume |
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| Check Mute |
No Audio |
| Check television SPEAKERS on/off |
Normal Video | Change Channel | |
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| Set TV or Cable Mode Properly |
| No Video with Snow | Check Antenna Cables |
Noisy Audio | Check Power Cord is Plugged into Active Outlet | |
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| ? | Adjust Brightness and Audio Controls |
| Change Channel | |
| Check Cable Connections | |
No Audio | Program the Remote Control Again | |
No Video / No PIP | Check Second Video Source Operation | |
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| Make sure that a PC is not connected to DVI |
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| This is a normal condition to prevent image | |
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| Picture shifts slightly (horizontally or | turned off. However, turning off this feature may result in image | |||||||||
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| retention on screen. (refer pg. 29) | ||||||||||
Normal Audio | vertically) when turned on, changing | ||||||||||||
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channels or within a duration of two |
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| (2) hours of viewing. |
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| Adjust Color Settings | |
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| Change Channel | |
Normal Audio |
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| Check Audio Is Set To Stereo or Mono, Not SAP | |
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Wrong Audio |
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| Change CC (Closed Captioning) from Text Mode | |
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Normal Audio |
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Black Box on Screen |
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| Replace Remote Control Batteries | |
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Normal Audio |
| Normal Video |
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| Intermittent Remote Control Operation |
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30z