Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.
The following do not indicate a problem with this unit: |
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≥Regular disc rotating sounds. The sound of the disc rotating may | ≥Interruptions to reception due to periodic satellite broadcasting |
become louder especially when finalizing a | breaks. |
≥Poor reception due to atmospheric conditions. | ≥A sound is heard when the HDD goes into the SLEEP mode, or |
≥Image disturbance during search. | operations are slow to respond in SLEEP mode. |
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| Power |
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| No power. | ≥Insert the AC mains lead securely into a known active AC mains socket. | 7, 8 |
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| The unit switches to the | ≥One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on. | — |
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| standby mode. |
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| Unit does not turn on pressing | ≥Linked timer recordings with external equipment is in recording standby. Press [EXT LINK] | 21 |
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| [Í DVD]. | to cancel the recording standby. |
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| Displays |
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| The display is dim. | ≥Change “FL Display” in the SETUP menu. | 40 |
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| “0:00” is flashing on the unit’s | ≥Set the clock. | 44 |
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| display. |
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| The time recorded on the disc | ≥Times shown may disagree with actual times. | — |
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| and the available time shown | ≥More disc space than the actual recording time is used after recording or editing the | — |
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| do not add up. | 200 times or more. |
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| The play time shown for MP3 | ≥While searching, the elapsed time may not display correctly. | — |
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| does not agree with the actual | ≥Even if you erase recorded content from the | — |
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| time. |
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| The clock is not correct. | ≥Under adverse reception conditions, etc., the automatic time correction function may not | 44 |
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| work. In this case, “Automatic” is automatically turned to “Off”. If |
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| Setting does not work, set the time manually. |
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| TV screen and video |
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| Television reception worsens | ≥This can occur because the signals are being divided between the unit and other | — |
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| after connecting the unit. | equipment. It can be solved by using a signal booster, available from |
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Reference |
| Status messages do not | ≥Select “Automatic” in | 40 |
| appear. |
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| The grey background does not | ≥Select “On” in “Grey Background” in the SETUP menu. | 40 |
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| appear. |
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| Picture does not appear | ≥Timer recordings work regardless whether the unit is on or off. To confirm the timer | — |
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| during timer recording. | recording is going to work properly, turn the unit on. |
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| The 4:3 aspect ratio picture | ≥Use the television to change the aspect. If your television does not have that function, set | 27 |
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| expands left and right. | “Progressive” in the Picture menu to “OFF”. |
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| Screen size is wrong. | ≥Check the settings for “TV Aspect” in the SETUP menu. | 12 |
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| There is a lot of | ≥Set “Playback NR” in the Picture menu to “OFF”. | 27 |
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| when playing video. |
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| When playing | ≥Set “Progressive” in the Picture menu to “OFF”. This problem is caused by the editing | 27 |
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| using progressive output, one | method or material used on |
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| part of the picture |
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| momentarily appears to be |
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| doubled up. |
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| There is no apparent change | ≥The effect is less perceivable with some types of video. | — |
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| in picture quality when |
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| adjusted with the Picture |
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| menu in the |
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| The images from this unit do | ≥Make sure that the television is connected to the AV1 terminal, VIDEO OUT terminal, S- | 7, 8 |
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| not appear on the television. | VIDEO OUT terminal or COMPONENT VIDEO OUT terminals on this unit. |
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| Picture is distorted. | ≥Make sure that the television’s input setting (e.g., AV 1) is correct. | — |
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| ≥The television isn’t compatible with progressive signals. Press and hold [∫] and [TIME SLIP] | — | |
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| on the main unit at the same time for about 5 seconds. The setting will change to interlace. |
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RQT7664
50
50