Troubleshooting
Before requesting service for this LCD/DVD combo, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.
For TV broadcasts (VHF, UHF)
| Symptoms |
| Cause and remedy | Page | |
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Power supply does not go on | • Is power supply plug unplugged from the outlet? | – | |||
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| • If power will not go on with the remote control, is the power supply of the TV "Off"? | 13 |
Remote control cannot be | • Is battery exhausted, or is battery polarity wrong? | 7 | |||
operated |
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| • Is the remote control receiver illuminated with strong light from a fluorescent | – | |
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| lamp etc.? |
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| • Are you using the | – |
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| (The unit will not operate with another remote control.) |
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Image shakes, or image is | • Is there deterioration, breakage or disconnection of the antenna or antenna wire? | – | |||
unclear |
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| • Is the antenna wire connected correctly? | 8, 9 | |
There are spots on the picture, | • Is the system affected (by radio wave interference or induced electromagnetic |
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or the screen shakes |
| waves) by external sources (automobiles or trains, | – | ||
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| motors, magnetized steel frame, or iron rain shutters, etc.)? | |
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| ➠Turn off the power supply, and try changing the equipment setup location. If |
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| that has no effect, separate |
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The image appears doubled | • Is the antenna direction shifted? | – | |||
or tripled |
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| • Are reflected electromagnetic waves being received from mountains or buildings? |
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A color pattern appears, or | • Is the equipment being affected by another TV (electromagnetic interference)? | – | |||
colors disappear |
| ➠Changing the TV setup location may lead to improvement. |
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Only a certain channel looks bad | •Is channel fine tuning correct? | – | |||
T h e | c h a n n e l n u m b e r | • Has the screen display button been pressed? |
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disappears from the screen | ➠Press the "Screen display button" again. | 19 | |||
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| If the system is switched to external input and there is no external signal | |
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| video, the number will disappear. |
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When the image is not stable, | • This occurs when the signal for driving the liquid crystal is lost, and is not a |
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the screen turns completely | malfunction. | – | |||
white for a moment |
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The | screen | goes | dark | • The screen is darkened for a moment to conceal noise generated when changing |
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momentarily | when | the | channels. | – | |
channel is changed. |
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The TV makes a hissing | • If the screen and audio are not abnormal, this sound is caused by slight expansion | – | |||
noise occasionally |
| and contraction of the cabinet due to changes in room temperature. It has no |
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| effect on performance. |
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The screen display shakes | • When input is switched to "video input", this may occur if there is no signal at the | 10, 18 | |||
with video input |
| video/audio input terminal. |
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There are parts at the top | • With video software wider than 16:9 (cinema vision size software etc.) there are |
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and bottom of the screen | parts at the top and bottom of the screen where there is no image. | 21 | |||
where there is no image |
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Top and bottom of picture | • Has the screen position adjustment been left shifted? | 24 | |||
are missing after zoom | ➠Adjust the screen position. |
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