Appendix
Troubleshooting
| Problem |
| Possible solution |
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• | No power. | • | Is the AC cord disconnected? |
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| • | Check if you pressed <on the TV. |
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| • When the power switch does not work, remove the power plug and insert it again, and press | |
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| <on the TV after waiting more than five seconds. |
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• The TV cannot be operated. | • | External influences such as lightning, static electricity, etc., may cause improper operation. In this | |
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| case, operate the TV after first turning off the power, or unplugging the AC cord and |
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| after one or two minutes. |
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• Remote control unit does not operate. | • | Are batteries inserted with polarity (e, f) aligned? | |
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| • Are batteries worn out? (Replace with new batteries.) | |
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| • Are you using it under strong or fluorescent lighting? | |
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| • Is a fluorescent light illuminating to the remote control sensor? | |
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• Picture is cut off. | • | Is the image position correct? | |
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| • Are screen mode adjustments (Wide mode) such as picture size made correctly? (Pages | |
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• Strange colour, light colour, or dark | • | Adjust the picture tone (Pages | |
| colour, or colour misalignment. | • | Is the room too bright? The picture may look dark in a room that is too bright. |
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| • Check the “Colour system” setting (Pages 35 and 40). | |
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| • Check the “HDMI auto view” setting (Page 40). | |
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• Power is suddenly turned off. | • | The TV’s internal temperature has increased. Remove any objects blocking the vent or clean. | |
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| • Is the “Sleep timer” set? Select “Off” from the “Sleep timer” menu (Page 33). | |
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| • Is “No signal off” or “No operation off” activated? (Page 33) | |
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• | No picture. | • | Are connections to external equipment correct? (Pages |
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| • Is the correct input source selected? (Page 16) | |
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| • Is a | |
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| • Is the picture adjustment correct? (Pages | |
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| • Is the antenna connected properly? (Page 8) | |
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| • Is “On” selected in “Audio only”? (Page 33) | |
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• | No sound. | • | Is the volume too low? |
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| • Make sure that headphones are not connected. | |
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| • Check if you pressed eon the remote control unit. | |
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| • Is the proper item selected in the “Audio select” menu when connecting devices to the HDMI 2 | |
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| terminal or the PC terminal? (Pages 25, 39 and 57) |
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• The TV sometimes makes a cracking | • | This is not a malfunction. This happens when the cabinet slightly expands and contracts according to | |
| sound. |
| changes in temperature. This does not affect the TV’s performance. |
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• AQUOS.NET top page cannot be | • | Is the ETHERNET cable connected correctly? (Page 42) | |
| displayed. | • | Check the settings of “Network setup” (Pages |
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• Some Internet functions used on a PC | • | The TV has only limited functions compared with regular PC browsers (Page 46). | |
| are not available from the TV. |
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Troubleshooting—digital broadcasting
Problem | Error code | Possible solution |
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• No picture or no sound. | — | • Is the correct input source selected? (Page 16) |
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• Block noise appears on the screen. |
| • Is the antenna pointing in the correct direction? |
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| • Check the “Signal strength” and “Quality” (Page 14). |
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| • Are physical objects blocking the antenna? |
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| • Is the antenna or antenna cable compatible with DTV broadcast? |
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• DTV broadcasts cannot be received. | E202 | • Is the DTV antenna set up properly? |
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| • Is the antenna cable connected properly? (Page 8) |
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| • Is the channel settings correct? (Page 14) |
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• A specific channel cannot be received. | — | • Check the “Signal strength” and “Quality” (Page 14). |
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• No broadcast now | E203 | • Check the current broadcast. |
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NOTE
• As a precautionary measure, make a note of your password above, remove it from this manual, and keep it in a familiar place.
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