TROUBLE SHOOTING
5Troubleshooting Guide
If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the following chart once before calling for service.
| Symptom | Remedy |
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| No power | • Be sure the power cord is plugged in. |
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| • If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to |
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| reset itself. |
| No picture or sound | • Check if the power is on. |
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| • Check the outlet connection. |
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| • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
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| • Turn off the power and wait for about 1 minute, then turn it on again. |
| No color | • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
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| • Adjust the “Color” in the main menu. |
| Sound OK, picture poor | • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| • Adjust “Contrast” and “Brightness” in the main menu. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Picture distorted | • When the outside antenna is used, check the wire condition and connection. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Weak picture | • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • Adjust “Contrast” and “Brightness” in the main menu. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
T | Lines or streaks in picture | • When the outside antenna is used, check the wire condition and connection. |
| • Electrical interference from nearby appliances may affect picture quality. | |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
V | Picture blurred | • When the outside antenna is used, check the wire condition and connection. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Ghosts in picture | • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Bars on TV screen | • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| Picture rolls vertically | • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Different color marks on TV | • Move your TV away from nearby electric appliances. Turn off the power and wait 30 |
| screen | minutes before turning it back on. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Poor reception on some | • Check the antenna or cable connection to the main unit. |
| channels | • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Picture OK, sound poor | • View other TV channels. The problem might be limited to the broadcasting station. |
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| No reception of digital signals | • Make sure Autoscan has been completed. (Refer to “Auto Channel Scan” on page 14.) |
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| Autoscan must be completed when you set up your TV for the first time or move it to |
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| a location where previously unavailable channels are broadcast. |
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| • The selected channel may not be broadcasting. |
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| • When Autoscan is interrupted and not completed, some channels will not be |
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| received. Make sure to complete. (Refer to “Auto Channel Scan” on page 14.) |
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