Hisense Group PDP4211EU manual Troubleshooting, Symptoms Possible Solutions

Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Symptoms	Possible	Solutions
TV will not turn on	Make sure the	power cord is correctly plugged in, then press [Power].
	The remote control batteries may be dead. Replace the batteries.
No picture, no sound	Check if the TV is turned off or turned into stand-by mode.
	Check the Antenna/Cable connections.
	Press [Display] to see if you have selected the right signal input.
No sound, picture OK	The sound may be muted. Press [Vol+] .
	The station may have broadcast difficulties. Try another channel.
	Check the speakers cable connections.
Poor sound, picture OK	The station may have broadcast difficulties. Try another channel.
	Check the speakers cable connections.
	Check if you have set the correct TV System.
Poor picture, sound OK	Check the antenna connections.
	The station may have broadcast difficulties. Try another channel.
	Adjust the picture from the Picture Menu.
Unable to select a certain channel	The channel may be skipped. See SKIP on page 10.
Poor colour or no colour	The station may have broadcast difficulties. Try another channel.
	Adjust the HUE and COLOUR in the Menu.
The remote control does not operate	There may be an obstruction between the remote control and the
	remote control sensor.
	The batteries may be installed with a wrong polarity.
	The remote control batteries may be dead. Replace the batteries.
	Check if you have entered TELETEXT mode. Press [Text] to quit.

Disorder display at power on

This may be caused by too short interval between power off and on. Unplug the power and restart.

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