10 | ST12450W/WD Installation Guide, Rev. B |
Technical support services
Seagate Technology provides technical support litera- ture and diagnostic utilities to authorized distributors. Please contact your dealer for technical support and installation troubleshooting. Product technical support is available for all Seagate products by calling the SeaFAX™, SeaFONE™, SeaTDD™, or SeaBOARD™ services. These are toll calls if you dial from outside of the number’s local dialing area.
SeaFAX:
USA (408) 438-2620; England 44-62-847-7080
You can use a
CompuServe Forum
Online support for Seagate products is available on CompuServe. Type "Go Seagate" to access the Seagate forum. This service is available 24 hours a day, 7 days a week.
SeaFONE: (408) 438-8222
Technical support specialists are available to answer questions from 8:00 A.M. to 5:00 P.M. PST, Monday through Friday. Recordings are accessible 24 hours a day, 7 days a week.