Network: Advanced: DDNS, Network: Advanced: NTP

Swann H.264 manual Network: Advanced: DDNS, Network: Advanced: NTP, English, Configuration

English

Network: Advanced: DDNS

How do I deal with a dynamic IP address?

One option is to contact your ISP and request a static IP address. They’ll usually charge a small fee for doing this. It’s worth noting that not all ISPs offer static IP addresses.

If your ISP does not offer static IP addresses then you can use a dynamic referencing service. We provide one free of charge.

We recommend using SWANNDVR as your DNS service. This is a free service for Swann DVR owners, which we directly support.

To create an account with SWANNDVR, go to:

http://www.swanndvr.com/

and click the Registration button.Follow the prompts to create your account.

Static and Dynamic IP Addresses

In much the same way as your home network can use static or dynamic IP addresses, many Internet providers don’t issue (or charge more for) a static IP address for users. The easiest way to find out is to contact your Internet service provider. Alternately, you can access the www.whatismyip. com service; make a note of your IP, then reboot your router/gateway. This should refresh your Internet connection. If your IP address changes, you have a dynamic IP address. If it stays the same, you may have a static IP - contact your ISP to confirm.

Server: Choose the server that you’re using. The options are DYNDNS and our own DDNS server, SWANNDVR.

Device Domain Name: Enter the host name that you set up in your DDNS service. This is the address you use to access your network. For example: yourhostname.swanndvr.net

Username and Password: Enter the username and password you setup with your DDNS server. These do not have to match your username/password combination in either your DVR or router (for the sake of security, we suggest making them different).

For SwannDVR users: Your username is the email address you used to register the account. The password is whatever you selected when you registered.

Advanced

Network: Advanced: NTP

Particularly important if you’ve enabled NTP - set this to the time zone where you happen to be. For example, people in eastern Australia (Canberra, Sydney and Melbourne) choose GMT+10:00, whilst the Eastern Time zone in the USA and Canada is GMT-05:00. (GMT stands for Greenwich Mean Time - it’s the baseline that keeps all the different time zones in sync.)

NOTE: Some NTP servers are NOT fully compatible with DST (Daylight Savings Time). This may cause your system to double-count adding one or removing one more hour than they should, or cancel each other out. You may need to intentionally change your time zone to compensate, or simply not use NTP and DST simultaneously.