Troubleshooting
Check the following guide for the possible cause of a problem before contacting customer support.
Symptom | Cause | Solution | ||
No power. | The power cord is disconnected. | Plug the power cord into the wall outlet | ||
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| securely. | ||
No picture. | The TV is not set to receive DVD | Select the appropriate video input on the | ||
| Recorder+VCR signal output. | TV so the picture from the DVD | ||
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| Recorder+VCR appears on the TV screen. | ||
| The video cable is not connected | Connect the video cable securely. | ||
| securely. |
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| The TV power is turned off. | Turn on the TV. | ||
No sound. | The equipment connected with the | Select the correct input mode on the | ||
| audio cable is not set to receive | audio receiver so you can listen to the | ||
| DVD Recorder+VCR signal output. | sound from the DVD Recorder+VCR. | ||
| The audio cables are not connected | Connect the audio cables securely. | ||
| securely. |
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| The power on the equipment | Turn on the equipment connected with | ||
| connected with the audio cable is | the audio cable. | ||
| turned off. |
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| The audio cables are damaged. | Replace with new ones. | ||
Playback picture is poor. | The disc is dirty. | Clean the disc. | ||
| Tape heads are dirty. | Clean the video heads. | ||
| Tape is a rental or was recorded on | Use [Tracking | ||
| another VCR. | adjustment while a tape is playing. | ||
DVD Recorder+VCR does | No disc is inserted. No tape is | Insert a disc or tape. (Check that the disc | ||
not start playback. | inserted. | indicator on the front panel display is lit.) | ||
| An unplayable disc is inserted. | Insert a playable disc. (Check the disc | ||
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| type, colour system, and regional code.) | ||
| The disc is placed upside down. | Place the disc with the playback side down. | ||
| The disc is not placed within the | Place the disc on the disc tray correctly | ||
| guide. | inside the guide. | ||
| The disc is dirty. | Clean the disc. | ||
| The Parental Control level is set. | Cancel the Parental Control function or | ||
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| change the rating level. | ||
Picture from external input | The video signal from the external | You cannot connect via the DVD | ||
is distorted. | component is | Recorder+VCR. Connect the component | ||
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| directly to your TV. | ||
Some channels are skipped | The skipped channels were deleted | Use the ‘Adjust Channels’ menu to | ||
over when using | with the ‘Adjust Channels’ menu. | restore channels. | ||
Picture or sound of | Antenna or cables are loose. | Tighten connections or replace cable. | ||
broadcasting channel is | Wrong Tuning Band is selected in | Try all ‘Auto Scan‘ options; see page 18 | ||
weak or missing. | the DVD Recorder+VCR Setup menu. | for details. | ||
Camcorder image not shown. | Camcorder is off. | Turn camcorder on and operate properly. | ||
Camcorder image via A/V | DVD Recorder+VCR’s source is not | Use [INPUT] to select AV input channel | ||
input to DVD Recorder+VCR | set to AV1, AV2 or AVF. | (AV1, AV2 or AVF). | ||
is not shown on TV screen. |
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DISC OPERATION&EDIT REFERENCE