LG Electronics 206-4071 manual FMA-100 Troubleshooting, Reset The Channel Lineup

Connect the FMA-100 to the Hotel’s Distribution Resources/Troubleshooting

Complete the following steps to connect the FMA-100 to the hotel’s coaxial distribution and Internet connection.

1.Connect the FMA-100 to the hotel’s coaxial distribution and Internet connection.

2.Verify the forward signal (50.5 MHz) is between 3 dB and 10 dB in the guest rooms.

Note: If the signal level is not between 3 and 10 dB, communications will be negatively affected, resulting in a partial or missing channel lineup.

3.Verify that all viewable channels have a signal level between 3 dB and 10 dB in the guest rooms.

FMA-100 Troubleshooting

The following contains general issues and solutions related to the FMA-100.

The OSD/Call letters do not display in the guest room(s).

•If the issue affects all rooms:

-Verify the FMA-100 is properly configured.

-Verify the FMA-100 is balanced flat.

•If the issue is restricted to a single room:

-Wait five minutes for the FMA-100 to re-broadcast the channel lineup and re-test.

-Check the coaxial connections and signal levels in the room.

-Replace the terminal.

The date/time is incorrect.

•If the FMA-100 is using the hotel’s network for the time updates, verify the hotel’s network is operational.

•Reconfigure the Time Server in the FMA-100 software inter- face.

•If the FMA-100 is not connected to the hotel’s network or does not use the hotel’s interface to receive time updates, reconfigure the FMA-100’s date and time.

The laptop/tablet cannot access the FMA-100 interface.

•Verify the laptop/tablet settings are properly configured.

•Verify the Ethernet crossover cable is in good condition and connected properly.

•Ping the FMA-100 IP address (10.20.1.128). If the FMA-100 does not respond, the FMA-100 will need to be replaced.

Reset The Channel Lineup

The reset channel lineup function enables technicians to reset or clear all configured channels from the FMA-100 channel line- up. This function may be used - but is not required - when a significant number of channels require reconfiguration.

Complete the following steps to reset the channel lineup.

1.Connect an Ethernet (crossover) cable between the laptop/tablet’s Ethernet port and the FMA-100’s Ethernet port. Tip: The laptop/tablet’s network settings must be on the same subnet as the FMA-100.

2.Launch the laptop/tablet web browser.

3.Type http://10.20.1.128 in the browser’s address bar and press <Enter>. The Current Channel Lineup screen will dis- play.

4.Select the Configure Channel Lineup link. A login screen will appear.

5.Type ‘lnet’ in the User name field. (LNET)

6.Type the ‘appropriate password’ in the Password field.

7.Select the OK button.

8.Select the Reset Channel Lineup link at the bottom of the screen.

9.Select the Reset Configuration check box.

10.Select the Save Configuration button.

11.Wait for the check mark in the Reset Configuration check box to disappear, indicating that all channels have been removed from the channel lineup.

12.Reconfigure the channel lineup.

P A G E 1 0 206-4077