AT&T AT3111-2 user manual Troubleshooting, I hear other calls while using my phone

Models: AT3111-2

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I hear other calls while using my phone

Appendix

Troubleshooting

I hear other calls while using my phone

Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

My cordless handset does not ring when I receive a call

Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the telephone base.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

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AT&T AT3111-2 user manual Troubleshooting, I hear other calls while using my phone