AT&T AT3111-2 user manual Troubleshooting

Appendix

Troubleshooting

I get noise,	•	If you subscribe to DSL service and if you hear noise
static, or weak		during conversations and/or your caller ID features
signal even		are not functioning properly, install a DSL filter to the
when I’m near		telephone line between the telephone base and the
the telephone		telephone line jack. Contact your DSL provider to obtain
base		a DSL filter.
	•	You may be able to improve the performance of your
		cordless phone by installing your new telephone base
		as far as possible from any other existing cordless
		telephone system that may already be installed.
	•	Other electronic products can cause interference to
		your cordless phone. Try installing your phone as far
		away from the following electronic devices as possible:
		television sets, VCRs, or other cordless
		telephones.
	•	Do not install this phone near a microwave oven or
		on the same electrical outlet. You may experience
		decreased performance while the microwave oven is
		operating.
	•	If your phone is plugged in with a modem or a surge
		protector, plug the phone (or modem/surge protector)
		into a different location. If this solves the problem, re-
		locate your phone or modem farther apart from one
		another, or use a different surge protector.
	•	Relocate your phone to a higher location. The phone will
		likely have better reception when not installed in a low
		area.
	•	If the other phones in your home are having the same
		problem, the problem is in your wiring or local service.
		Contact your local telephone company (charges may
		apply).

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