Nikon 737 Series Receiver Set Up for Audio and Video Switching over, Receiver with Hdmi Control

Appendices 77

Appendix E: Troubleshooting, continued

Sound

	Symptom	Remarks
2.	The sound does not match the screen	The TV’s “Listen to:” setting may be set to SAP (analog program from
	picture.	the ANT input).
3.	The sound from my A/V receiver does	• Check that DIGITAL AUDIO OUTPUT and/or AVR AUDIO
	not match the screen picture (I should	OUTPUT on TV’s main panel is connected to the A/V receiver.
	hear the correct audio from my A/V	Without this connection, devices connected only to the TV (and
	receiver).	not the A/V receiver) can be heard only from the TV speakers.
		Note that this includes the ANT input, a device (such as a
		camcorder) connected to the convenience panel, and any other
		device sending audio to the TV only.
		• If using a NetCommand-controlled A/V receiver, NetCommand
		may be selecting the wrong A/V receiver audio input. Check the
		A/V receiver’s NetCommand setup in the Inputs > AVR menu.
		• If playing MP3 files from a USB device, check that the TV’s audio
		output is connected to the A/V receiver.
4.	Cannot select an audio-only device; it	Plug an unused video plug into the Y/VIDEO jack to activate Auto
	does not appear in the Activity menu.	Input Sensing and make the audio device selectable in the Activity
		menu.

NetCommand IR Control (NetCommand-equipped models only)

Symptom		Remarks
1.	Cannot see the menu from the A/V Receiver.	• A/V Receiver Set Up for Audio-Only Switching
		The A/V Receiver is not connected to any video input of the
		TV. To check the A/V Receiver menu, temporarily plug into
		an unused input of the TV, such as Input 3. Exit the New
		Device Found screen and select Input 3 from the Activity
		menu. Press MENU on the A/V receiver’s remote control.
		• A/V Receiver Set Up for Audio and Video Switching over
		HDMI
		Use the MENU key on the A/V receiver’s remote control.
		• A/V Receiver with HDMI Control
		Switch the remote control to AUDIO mode. Press the
		MORE key and then 1 (Menu).
2.	NetCommand unable to learn specific device	• A/V Device does not use IR format for remote control
	keys.	signal. ITT and RF formats cannot be learned.
		• Room lighting may affect the signal. Have the remotes very
		close (6 inches or less) to the TV during Learning.
		• If learning a Mitsubishi remote control, make sure mode is
		not set to TV.
		• Some, but not all, device key functions can be learned by
		NetCommand. For example, POWER and PLAY may be
		learned, but other functions may not.
		• The signal from the remote control may not be strong
		enough. Insert fresh batteries and try Learning again.