PROBLEM SOLVING
Problem | Possible causes | What to do |
The display on the | Mains lead is not connected. | Check that the mains lead is |
front panel does not |
| plugged into the power socket. |
light up/is not lit. |
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No sound or picture. | The satellite dish is not pointing | Adjust the dish. Check the signal |
| at the satellite. | level indicator in one of the channel |
| No signal or weak signal. | search submenus. |
| Check the cable connections, LNB | |
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| and other equipment connected |
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| between the LNB and the receiver, or |
| The LNB is faulty. | adjust the dish. |
| Replace the LNB. | |
Bad picture/blocking | The satellite dish is not pointing at | Adjust the dish. |
error. | the satellite. | Connect a signal attenuator to the |
| Signal too strong. | |
| Satellite dish is too small. | LNB input. |
| Change to a larger dish. | |
| LNB noise factor too high. | Change to an LNB with lower noise |
| The LNB is faulty. | factor. |
| Change the LNB. | |
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There is no Welcome | The system is connected by | If the system is connected by SCART |
menu on the screen | SCART cables and the TV is not | cables, switch the TV to the |
after you switched on | in AV/EXT mode. | appropriate AV input. |
the Mediamaster for | The system is connected by RF | If the system is connected by RF |
the first time. | ||
| cables and the TV is not set to the | cables, switch the TV to the channel |
| channel tuned for digital satellite | for digital satellite TV. If you have not |
| TV. | tuned in the TV you may do this first. |
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| Please see the TV manual for |
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| instructions. You can also change the |
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| See TV settings. |
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There is interference | The system is connected by RF | Change the Mediamaster output |
on your digital satellite | cables and the output channel of | channel to a more suitable channel |
channels, an existing | the Mediamaster interferes with an | between |
terrestrial channel or | existing terrestrial channel or | by SCART cables. |
video signal. | video signal. |
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You made a video | The Mediamaster was not left on | If you make a recording from digital |
recording of a digital | the appropriate channel. | satellite TV your Mediamaster has to |
satellite channel and |
| be left on the channel you want to |
the whole or parts of | The system is connected by | record. |
the programme were | If the system is connected by SCART | |
not recorded. | SCART cables and the VCR is not | cables, switch the VCR to appropriate |
| in AV/EXT mode. | AV input. |
| The system is connected by RF | If the system is connected by RF |
| cables and the VCR is not set to | cables, switch the VCR to the channel |
| the channel tuned for digital | for digital satellite TV. If you have not |
| satellite TV. | tuned in the VCR you may do this first. |
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| Please see the VCR manual for |
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| instructions. |
CA Module is not | CA module is not installed. | Check that the CA module has been |
working. | CA module is not correctly | correctly inserted. |
| Contact your dealer or Service | |
| inserted. | Provider. |
Black picture. | CA module is inserted but not | Eject the CA module and reinsert it |
| working correctly. | again. |
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GB 26 |
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