Gateway CG3100, CG3000 manual Using LEDs to Troubleshoot, LED Behavior Action

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Wireless Cable Voice Gateway CG3000/CG3100 User Manual

Using LEDs to Troubleshoot

The following table provides help when using the LEDs for troubleshooting.

Table 6-1. Using LEDs to Troubleshoot

LED Behavior

Action

 

 

All LEDS are off when the gateway

Make sure that the power cord is properly connected to your gateway

is plugged in.

and that the power supply adapter is properly connected to a

 

functioning power outlet.

 

Check that you are using the 12VDC power adapter supplied by

 

NETGEAR for this product.

 

If the error persists, you have a hardware problem and should contact

 

technical support.

 

 

All LEDs Stay On

• Clear the gateway’s configuration to factory defaults. This will set the

 

gateway’s IP address to 192.168.0.1. See “Factory Default Settings”

 

in Appendix A.

 

• If the error persists, you might have a hardware problem and should

 

contact technical support.

 

 

LAN LED is off for a port with an

• Make sure that the Ethernet cable connections are secure at the

Ethernet connection.

gateway and at the hub or PC.

 

• Make sure that power is turned on to the connected hub or PC.

 

• Be sure you are using the correct cable.

 

 

Internet LED is off and the

• Make sure that the coaxial cable connections are secure at the

gateway is connected to the cable

gateway and at the wall jack.

television cable.

• Make sure that your cable internet service has been provisioned by

 

your cable service provider. Your provider should verify that the signal

 

quality is good enough for cable modem service.

 

• Remove any excessive splitters you may have on your cable line. It

 

may be necessary to run a “home run” back to the point where the

 

cable enters your home.

 

 

6-2

Troubleshooting

v1.0, July 2009

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Contents Wireless Cable Voice Gateway CG3000/CG3100 NETGEAR, IncTrademarks Bestätigung des Herstellers/Importeurs V1.0, July Contents Appendix a Default Settings and Technical Specifications Appendix B Related Documents Index Viii About This Manual Conventions, Formats, and ScopeHow to Print This Manual Revision HistoryChapter Connecting the Gateway Package ContentsGateway Front Panel Button Description Gateway Rear Panel Logging In to Your GatewayHttp//192.168.0.1 Viewing the Basic Settings MTA Status Chapter Wireless Configuration Planning Your Wireless NetworkWireless Placement and Range Guidelines Manually Configuring Your Wireless Settings and Security Wireless Security OptionsV1.0, July Settings Description AutoApply STA PINConfiguring WEP Wired Equivalent Privacy Wireless Security Configuring WPA-PSK or WPA2-PSK Wireless Security V1.0, July Using a WPS Button to Add a WPS Client Click Start WPS or push Using a PIN Entry to Add a WPS Client Connecting Additional Wireless Client Devices Adding Just WPS ClientsAdding Both WPS and Non-WPS Clients Chapter Content Filtering Viewing or E-mailing LogsBlocking Keywords, Sites, and Services Blocking Keywords and DomainsV1.0, July Services Port Forwarding Configuring Port Forwarding to Local Servers Adding a Custom Rule Application Example Making a Local Web Server Public V1.0, July Chapter Managing Your Network Viewing the Modem StatusModem Status Fields Field DescriptionViewing the Connection Status Backing Up and Restoring Your Settings Changing the Built-In Password Running Diagnostic Utilities Testing Connectivity with the Ping Command TracerouteViewing the Event Log Chapter Customizing Your Network DMZ HostLAN IP Setup V1.0, July Reserving an IP Address for Dhcp Use Configuring Universal Plug and Play UPnP NAT Chapter Troubleshooting Basic FunctionsUsing LEDs to Troubleshoot LED Behavior ActionConnecting to the Gateway’s Main Menu Troubleshooting the ISP Connection Troubleshooting a TCP/IP Network Using a Ping UtilityTesting the LAN Path to Your Gateway Testing the Path from Your PC to a Remote Device V1.0, July Appendix a Default Settings and Technical Specifications Factory Default SettingsTechnical Specifications WirelessPower Adapter Feature Description Environmental Specifications Interface SpecificationsV1.0, July Appendix B Related Documents Document LinkV1.0, July Index NumericsIndex-2

CG3000, CG3100 specifications

The Gateway CG3100 and CG3000 are prominent models in the realm of cable modems and gateway devices, designed to deliver high-speed internet connectivity and enhanced network performance for both home and business environments. These devices are equipped with cutting-edge technology to cater to the growing demands of bandwidth-intensive applications, online gaming, streaming, and multiple device connectivity.

One of the key features of the CG3100 is its DOCSIS 3.0 technology, which enables download speeds significantly faster than previous generations of cable modems. This technology allows for channel bonding, combining multiple channels to boost data transfer rates, making it ideal for users who require high-speed internet for activities such as 4K streaming or large file downloads.

The Gateway CG3000 is also built on DOCSIS 3.0 but distinguishes itself with its integrated Wi-Fi capabilities. With dual-band Wi-Fi support, it ensures reliable wireless connectivity over both 2.4GHz and 5GHz frequencies. This flexibility allows users to connect a range of devices without interference, optimizing performance depending on the requirements of the devices in use.

Both devices come with multiple Ethernet ports, enabling wired connections for devices such as game consoles, smart TVs, and computers, ensuring stable and high-speed connections that are essential for gaming and streaming. Additionally, they feature advanced security protocols to safeguard the user's network and connected devices from potential threats.

Another characteristic that sets the CG3100 and CG3000 apart is their user-friendly design. The installation process is straightforward, with guided setup that allows users to get online quickly. The devices also include an intuitive web interface for easy management of network settings and parental controls.

In summary, the Gateway CG3100 and CG3000 serve as efficient solutions for users seeking reliable, high-speed internet connectivity with robust wireless capabilities. With features like DOCSIS 3.0 support, dual-band Wi-Fi, multiple Ethernet ports, and strong security measures, these devices meet the demands of modern internet usage while providing ease of use and management. Whether for home or office applications, they continue to be relevant and competitive in today’s digital landscape.
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