Axis Communications 243Q Blade Maintenance, Support Overview, System Overview, Logs & Reports

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AXIS 243Q Blade - System options 47

Maintenance

Restart - The video server is restarted without changing any of the settings. Use this method if the unit is not behaving as expected.

Restore - The video server is restarted and most current settings are reset to factory default values. The settings that are not affected are:

the boot protocol (DHCP or static)

the static IP address

the default router

the subnet mask

the system time

Default - The default button should be used with caution. Pressing this will return all of the video server's settings to the factory default values (including the IP address)

Upgrade Server - See Upgrading the firmware, on page 53.

Backup - Click this button to take a backup of all parameters, and any user-defined scripts. It would then be possible to return to a previous configuration if settings are changed and there is unexpected behavior.

Restore - click the Browse button to locate the saved backup file (see above) and then click the Restore button. The settings will be restored to the previous configuration.

Note: Backup and Restore can only be used on the same unit running the same firmware. This feature is not intended for multi-configurations or for firmware upgrades. Otherwise you can use the Axis Camera Man- agement to download the latest firmware.

Support

Support Overview

The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance.

System Overview

The System Overview page provides an overview of the current network, security, event and camera settings.

Logs & Reports

When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report.

Information

This page gives you access to the following log files and reports that may prove useful when troubleshooting a problem or when contacting the Axis support web.

System Log - Provides information about system events.

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Contents Axis 243Q Blade Video Server User’s Manual About This Document Page Contents Axis 243Q Blade Overview Product descriptionSwitches & connectors LED indicatorsAxis 243Q Blade Product description Access from a browser Accessing the video serverLayout Setting the root passwordLive View Axis 243Q Blade Accessing the video server Motion Jpeg Video streamsVideo stream types MPEG-4 protocols and communication methods How to stream MPEG-4RTP/RTSP/HTTP or RTP/RTSP/HTTPS Other methods of accessing the video streamAxis Media Control AMC Other MPEG-4 clients Accessing the Setup link Configuring the video serverImage appearance Image settingsVideo & Image Test Text overlay settingsVideo stream Advanced MPEG-4 settings Video source settingsBit Rate control Overlay/Mask Advanced Mjpeg settingsOverlay/Mask Settings Image Formats Image Size Overlay image requirementsOverlay image limitations Viewer Settings Live View ConfigDefault Video Format Default ViewerOutput Buttons Action ButtonsUser-defined Links Check Show custom linkPan Tilt Zoom Installing PTZ devicesAuthentication key Preset positions PTZ configurationPTZ controls Control panel Using CGI links to control PTZ devicesPTZ control modes Advanced Guard tourPTZ control queue Using PTZ on video inputs Event types Event configurationEvent servers Enter the minimum time interval between triggers How to set up a triggered eventTriggered Event Click Add triggered... on the Event TypesClick Add scheduled... on the Event Types How to set up a scheduled eventScheduled event Camera tampering Motion detection How to configure Motion DetectionClick Motion Detection in the Event Config menu Object Size Port statusIP Address Filter System optionsSecurity UsersIeee HttpsRadius Authentication processAxis 243Q Blade System options CA servers Date & timeNetwork Basic TCP/IP settingsIPv4 and IPv6 Address Configuration ServicesHost Name Configuration DNS configurationNetwork traffic Link-Local IPv4 addressNAT traversal port mapping for IPv4 Smtp email QoS Quality of serviceQoS Settings Ports & devices UPnPBonjour System Overview MaintenanceSupport Support OverviewAbout Access Log The Access Log may be used for various purposesResetting to the factory default settings Non-inverting Terminal connectorPin Function Description RS-485-A11o Schematic diagram I/O terminal connectorAxis 243Q Blade 10oRS-485 COM port Upgrading the firmware TroubleshootingChecking the firmware Emergency recovery procedure Video Image Problems Axis 243Q Blade cannot be accessed from a web browserAlarms, to a destination outside the local network Server is inaccessibleOnly I frames Snapshot imagesNTSC/PAL Technical specificationsMaintenance Weight Optimizing your system General performance considerationsBandwidth Axis 243Q Blade Glossary GlossaryDe-interlacing See Interlacing Compression See Image compressionFixed iris See Autoiris Encoder See Video encoderAn IP address consists of four groups or quads Megapixel See Pixel Axis 243Q Blade Glossary SSL/TSL An I-VOP is a complete image frame Generic Http Generic TCP/IP Factory default settings 49 firmwareLive view config IndexLive View Video source Video streams 12, 14, 18 Viewer settings