Dell SC1435 owner manual 102, General Support Toll-free

Page 102

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Barbados

Website: www.dell.com/bb

 

 

E-mail: la-techsupport@dell.com

 

 

General Support

1-800-534-3142

 

 

 

Belgium (Brussels)

Website: support.euro.dell.com

 

International Access Code: 00

Tech Support for XPS

02 481 92 96

Country Code: 32

Tech Support for all other Dell computers

02 481 92 88

City Code: 2

Tech Support Fax

02 481 92 95

 

Customer Care

02 713 15 65

 

Corporate Sales

02 481 91 00

 

Fax

02 481 92 99

 

Switchboard

02 481 91 00

 

 

 

Bermuda

Website: www.dell.com/bm

 

 

E-mail: la-techsupport@dell.com

 

 

General Support

1-877-890-0751

 

 

 

Bolivia

Website: www.dell.com/bo

 

 

E-mail: la-techsupport@dell.com

 

 

General Support

toll-free: 800-10-0238

 

 

 

Brazil

Website: www.dell.com/br

 

International Access Code: 00

E-mail: BR-TechSupport@dell.com

 

Country Code: 55

Customer Care and Tech Support

0800 90 3355

City Code: 51

Technical Support Fax

51 2104 5470

 

Customer Care Fax

51 2104 5480

 

Sales

0800 722 3498

 

 

 

British Virgin Islands

General Support

toll-free: 1-866-278-6820

 

 

 

Brunei

Technical Support (Penang, Malaysia)

604 633 4966

Country Code: 673

Customer Care (Penang, Malaysia)

604 633 4888

 

Transaction Sales (Penang, Malaysia)

604 633 4955

102

Getting Help

Image 102
Contents Dell PowerEdge SC1435 Systems W . d e l l . c o m s u p p o r t . d e l l . c o mAugust HJ362 Contents Baseboard Management Controller Configuration Memory Module Installation GuidelinesRemoving and Replacing the Front Bezel Control Panel Assembly Service-Only Procedure Troubleshooting System Cooling Problems Troubleshooting a SAS RAID Controller Card129 Returning Items for Warranty Repair or Credit121 Dell Enterprise Training and CertificationContents Other Information You May Need About Your SystemAccessing System Features During Startup Front-Panel Features and Indicators Problem Panel display error codes during system startupSystem can cause the indicator to flash blue to USB connectorsBack-Panel Features and Indicators Power Indicator CodesConnecting External Devices Power Button Indicators NIC Indicator CodesDiagnostics Indicator Codes Indicator FunctionTroubleshooting a Hard Drive on Other failureSystem Messages Invalid memory configuration System Setup program Correct the settings. See UsingCable. See Troubleshooting a USB Retry Remote ConfigurationFaulty keyboard controller faulty See Getting Help on Carry out the command Specific information. NoteAction to resolve the problem Manufacturing modeFaulty system board See Getting Help on System Setup program, or noOn page 23. If necessary, install No operating system on diskette Use a bootable disketteFaulty diskette or hard drive Appropriate drives installed in yourOr faulty Operating system cannot read23. If the problem persists Incorrect Time or Date settingsFaulty system battery On the boot hard driveDiagnostics Messages Alert MessagesEntering the System Setup Program Responding to Error MessagesUsing the System Setup Program System Setup Options Using the System Setup ProgramMain Screen CPU Information Screen on To boot after 30 seconds System Setup Program Options Description Boot SequenceBoot Sequence Retry Using the Setup Password on page 32 for more informationMemory Information Screen CPU Information ScreenIntegrated Devices Screen System Security Screen Last default System and Setup Password FeaturesUsing the System Password RestoredUsing the System Setup Program Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller ConfigurationSee Disabling a Forgotten Password on Entering the BMC Setup Module BMC Setup Module OptionsInstalling System Components Recommended ToolsInside the System Removing and Replacing the Front Bezel Removing the Bezel Key lockOpening and Closing the System Opening the SystemCooling Shroud Closing the SystemRemoving the Cooling Shroud Cooling Fan Modules Replacing the Cooling ShroudRemoving a Cooling Fan Module Replacing a Cooling Fan Module Cooling fan modulesPower Supply Removing the Power SupplyInstalling the Power Supply Removing and Installing a Power SupplyInstalling an Expansion Card Expansion CardsRemoving an Expansion Card Expansion card Expansion-card latchMemory Module Installation Guidelines Sample Memory ConfigurationsSystem Memory 512 MB 12 GB 16 GB Installing System Components Dual-Processor Memory Configurations TotalSingle-Processor Memory Configurations Total MemoryNon-Optimal Memory Configurations Installing Memory ModulesEjectors Installing System Components Removing Memory Modules Processors Removing a ProcessorInstalling and Removing the Heat Sink Heat sink CoverInstalling a Processor Adding second processor Processor ZIF socket Socket keyInstalling System Components Installing the Optical Drive in the System Optical DriveRemoving the Optical Drive from the System Interposer board Hard DrivesRemoving the Optical Drive from the Drive Tray TabsInstalling a Hard Drive Optional SAS RAID ControllerBefore You Begin Configuring the Boot Device Hard drive bayRiser board alignment pins Installing System Components Expansion-Card RiserRemoving an Expansion-Card Riser Replacing the System Battery System BatteryInstalling an Expansion-CardRiser System battery is a 3.0-volt V, coin-cell batteryConnector Control Panel Assembly Service-Only Procedure Removing the Control PanelInstalling the Control Panel System Board Service-Only Procedure Removing the System BoardInstalling a System Board System-board trayInstalling System Components Installing System Components Start-Up Routine Safety First-For You and Your SystemCD drive activity indicator Lights on the system front panelChecking Basic Power Problems Troubleshooting IRQ Assignment ConflictsChecking the Equipment Monitor is not working properly Video memory is faulty Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Math coprocessorTroubleshooting Basic I/O Functions Troubleshooting the KeyboardTroubleshooting the Mouse Troubleshooting a Serial I/O Device Troubleshooting a USB DeviceNIC cannot communicate with network Troubleshooting a NICTroubleshooting a Wet System Liquid spilled on the system Excessive humidityTroubleshooting a Damaged System System was dropped or damagedTroubleshooting the System Battery Troubleshooting the Power SupplyPower button indicator is off Troubleshooting System Cooling Problems Troubleshooting a FanTroubleshooting System Memory Troubleshooting Your System Troubleshooting an Optical Drive Troubleshooting a Hard DriveAction Troubleshooting Your System Troubleshooting a SAS RAID Controller Card Troubleshooting an Expansion Card Action Troubleshooting the Microprocessors Troubleshooting Your System Troubleshooting Your System Using Dell PowerEdge Diagnostics System Diagnostics FeaturesRunning the System Diagnostics When to Use the System Diagnostics Running the System DiagnosticsSystem Diagnostics Testing Options Selecting Diagnostics Options Using the Custom Test OptionsSelecting Devices for Testing Viewing Information and ResultsRunning the System Diagnostics System Board Jumpers Jumpers and Connectors System Board JumpersSystem Board Jumper Settings Jumper SettingDescription NvrmclrJumpers and Connectors System Board Connectors System Board Connectors Jumpers and ConnectorsMemory module connector, slot System Board Connectors DescriptionRiser board connector Microprocessor 2 connectorRiser Boards PCIe Riser BoardOnline Services Technical AssistanceGetting Help Technical Support Service AutoTech ServiceAutomated Order-Status Service Electronic Quote ServiceGetting Help Before You Call Page Mail la-techsupport@dell.com General Support Toll-free Contacting Dell100 Mail la-techsupport@dell.com General SupportTechnical Support Technical Support Services101 Sales102 General Support Toll-free103 104 Mail la-techsupport@dell.com General Support 01-800-915-4755105 General Support calling from Guayaquil3355 106 Mail la-techsupport@dell.com General Support 800-6132107 108 109 110 111 Mail krsupport@dell.com112 113 114 Fax 21 424 01115 116 117 Technical Support OptiPlex, Latitude, InspironMail delldirectsupport@dell.com Customer Care website International Access Code Country Code City Code118 Home and Small Business Fax 0870 907119 120 Celsius Amperes AC Alternating currentBTU British thermal unit Glossary122 CPU Central processing unit. See processor DC Direct currentFBD Fully buffered Dimm 123Fahrenheit Kilo Kb Kilobits 1024 bits Glossary124 LVD Low voltage differential Meters MA Milliamperes125 126 TCP/IP Transmission Control Protocol/Internet Protocol127 Volts VAC Volts alternating current VDC Volts direct current128 Index IndexPower supply, 42 system battery, 59 system board 130131 132
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SC1435 specifications

The Dell SC1435 is a versatile and reliable 1U rack server designed specifically for enterprise applications, virtualization, and cloud computing environments. Targeted towards businesses that require high performance and scalability, the SC1435 is an ideal choice for organizations looking to maximize their data center efficiency while minimizing their physical footprint.

One of the main features of the Dell SC1435 is its powerful processing capabilities. It supports up to two AMD Opteron processors, which can provide up to 12 cores per CPU, enabling robust multi-threaded performance. This allows businesses to run multiple applications simultaneously without compromising on speed or efficiency. The server also supports a range of AMD processors, offering flexibility to meet various workload requirements.

The SC1435 is equipped with significant memory capacity, supporting up to 128GB of DDR2 RAM. This high memory capacity allows for improved data management and processing, making it suitable for memory-intensive applications such as database management and virtualization. The server features eight DIMM slots, providing businesses the ability to scale memory as their workloads grow.

Storage is another critical aspect of the Dell SC1435, offering a range of options that cater to different needs. The server can be equipped with up to four hot-swappable 3.5-inch SATA or SAS drives, providing enterprises with the flexibility to balance performance needs and cost-efficiency. Additionally, it features support for RAID configurations, which enhances data protection and availability.

The SC1435 also integrates advanced management technologies, including Dell's OpenManage, which simplifies server management and allows for remote monitoring. This toolset provides administrators with the ability to easily configure, update, and monitor the server's health and performance metrics.

One of the standout characteristics of the SC1435 is its energy-efficient design. It incorporates power management features that help lower overall energy consumption, contributing to reduced operating costs and a smaller carbon footprint. The server’s compact size allows it to fit into standard 19-inch racks, making it an excellent option for space-constrained environments.

In summary, the Dell SC1435 is a robust 1U rack server that combines powerful processing capabilities, extensive memory support, flexibility in storage options, and advanced management features. Its energy-efficient design further enhances its appeal in modern data centers, making it a smart choice for organizations seeking to optimize their IT infrastructure.