Dell SC1435 owner manual Checking Basic Power Problems, Checking the Equipment

Page 68

Checking Basic Power Problems

1If the power indicator on the system front panel or power supply does not indicate that power is available to the system, ensure that the power cable is securely connected to the power supply.

2If the system is connected to a PDU or UPS, turn the PDU or UPS off and then on.

3If the PDU or UPS is not receiving power, plug it into another electrical outlet. If it still is not receiving power, try another PDU or UPS.

4Reconnect the system to the electrical outlet and turn on the system.

5If the system still is not working properly, see "Troubleshooting the Power Supply" on page 74.

Checking the Equipment

This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform any of the procedures, see "Troubleshooting External Connections" on page 69.

Troubleshooting IRQ Assignment Conflicts

Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously. To avoid this type of conflict, see the documentation for each PCI device for specific IRQ requirements. Table 4-2 lists the IRQ assignments.

Table 4-2. IRQ Assignment Defaults

IRQ Line

Assignment

 

 

IRQ0

System timer

IRQ1

Keyboard controller

IRQ2

Interrupt controller 1 to enable IRQ8 through IRQ15

IRQ3

Available

IRQ4

Serial port 1 (COM1 and COM3)

IRQ5

Available

IRQ6

Reserved

IRQ7

Reserved

IRQ8

Real-time clock

IRQ9

ACPI functions (used for power management)

IRQ10

Available

IRQ11

Available

IRQ12

Available

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Troubleshooting Your System

Image 68
Contents Dell PowerEdge SC1435 Systems W . d e l l . c o m s u p p o r t . d e l l . c o mAugust HJ362 Contents Removing and Replacing the Front Bezel Baseboard Management Controller ConfigurationMemory Module Installation Guidelines Control Panel Assembly Service-Only Procedure Troubleshooting System Cooling Problems Troubleshooting a SAS RAID Controller CardReturning Items for Warranty Repair or Credit 121129 Dell Enterprise Training and CertificationContents Other Information You May Need About Your SystemAccessing System Features During Startup Front-Panel Features and Indicators Panel display error codes during system startup System can cause the indicator to flash blue toProblem USB connectorsConnecting External Devices Back-Panel Features and IndicatorsPower Indicator Codes NIC Indicator Codes Diagnostics Indicator CodesPower Button Indicators Indicator FunctionTroubleshooting a Hard Drive on Other failureSystem Messages System Setup program Correct the settings. See Using Cable. See Troubleshooting a USBInvalid memory configuration Retry Remote ConfigurationCarry out the command Specific information. Note Action to resolve the problemFaulty keyboard controller faulty See Getting Help on Manufacturing modeSystem Setup program, or no On page 23. If necessary, installFaulty system board See Getting Help on No operating system on diskette Use a bootable disketteAppropriate drives installed in your Or faultyFaulty diskette or hard drive Operating system cannot readIncorrect Time or Date settings Faulty system battery23. If the problem persists On the boot hard driveDiagnostics Messages Alert MessagesUsing the System Setup Program Entering the System Setup ProgramResponding to Error Messages Main Screen System Setup OptionsUsing the System Setup Program CPU Information Screen on System Setup Program Options Description Boot Sequence Boot Sequence RetryTo boot after 30 seconds Using the Setup Password on page 32 for more informationMemory Information Screen CPU Information ScreenIntegrated Devices Screen System Security Screen System and Setup Password Features Using the System PasswordLast default RestoredUsing the System Setup Program Using the Setup Password See Disabling a Forgotten Password on Disabling a Forgotten PasswordBaseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module OptionsInstalling System Components Recommended ToolsInside the System Removing and Replacing the Front Bezel Removing the Bezel Key lockOpening and Closing the System Opening the SystemRemoving the Cooling Shroud Cooling ShroudClosing the System Removing a Cooling Fan Module Cooling Fan ModulesReplacing the Cooling Shroud Replacing a Cooling Fan Module Cooling fan modulesPower Supply Removing the Power SupplyInstalling the Power Supply Removing and Installing a Power SupplyInstalling an Expansion Card Expansion CardsRemoving an Expansion Card Expansion card Expansion-card latchSystem Memory Memory Module Installation GuidelinesSample Memory Configurations Dual-Processor Memory Configurations Total Single-Processor Memory Configurations Total512 MB 12 GB 16 GB Installing System Components MemoryEjectors Installing System Components Non-Optimal Memory ConfigurationsInstalling Memory Modules Removing Memory Modules Processors Removing a ProcessorInstalling and Removing the Heat Sink Heat sink CoverInstalling a Processor Adding second processor Processor ZIF socket Socket keyInstalling System Components Removing the Optical Drive from the System Installing the Optical Drive in the SystemOptical Drive Hard Drives Removing the Optical Drive from the Drive TrayInterposer board TabsBefore You Begin Installing a Hard DriveOptional SAS RAID Controller Configuring the Boot Device Hard drive bayRemoving an Expansion-Card Riser Riser board alignment pins Installing System ComponentsExpansion-Card Riser System Battery Installing an Expansion-CardRiserReplacing the System Battery System battery is a 3.0-volt V, coin-cell batteryConnector Control Panel Assembly Service-Only Procedure Removing the Control PanelInstalling the Control Panel System Board Service-Only Procedure Removing the System BoardInstalling a System Board System-board trayInstalling System Components Installing System Components Safety First-For You and Your System CD drive activity indicatorStart-Up Routine Lights on the system front panelChecking the Equipment Checking Basic Power ProblemsTroubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Math coprocessorTroubleshooting the Mouse Troubleshooting Basic I/O FunctionsTroubleshooting the Keyboard Troubleshooting a Serial I/O Device Troubleshooting a USB DeviceTroubleshooting a NIC Troubleshooting a Wet SystemNIC cannot communicate with network Liquid spilled on the system Excessive humidityTroubleshooting a Damaged System System was dropped or damagedPower button indicator is off Troubleshooting the System BatteryTroubleshooting the Power Supply Troubleshooting System Cooling Problems Troubleshooting a FanTroubleshooting System Memory Troubleshooting Your System Action Troubleshooting Your System Troubleshooting an Optical DriveTroubleshooting a Hard Drive Troubleshooting a SAS RAID Controller Card Troubleshooting an Expansion Card Action Troubleshooting the Microprocessors Troubleshooting Your System Troubleshooting Your System Running the System Diagnostics Using Dell PowerEdge DiagnosticsSystem Diagnostics Features System Diagnostics Testing Options When to Use the System DiagnosticsRunning the System Diagnostics Using the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options Viewing Information and ResultsRunning the System Diagnostics System Board Jumpers Jumpers and Connectors System Board JumpersSystem Board Jumper Settings Jumper SettingDescription NvrmclrJumpers and Connectors System Board Connectors System Board Connectors Jumpers and ConnectorsSystem Board Connectors Description Riser board connectorMemory module connector, slot Microprocessor 2 connectorRiser Boards PCIe Riser BoardGetting Help Online ServicesTechnical Assistance AutoTech Service Automated Order-Status ServiceTechnical Support Service Electronic Quote ServiceGetting Help Before You Call Page Contacting Dell 100Mail la-techsupport@dell.com General Support Toll-free Mail la-techsupport@dell.com General SupportTechnical Support Services 101Technical Support Sales102 General Support Toll-free103 104 Mail la-techsupport@dell.com General Support 01-800-915-47553355 105General Support calling from Guayaquil 106 Mail la-techsupport@dell.com General Support 800-6132107 108 109 110 111 Mail krsupport@dell.com112 113 114 Fax 21 424 01115 116 117 Technical Support OptiPlex, Latitude, InspironInternational Access Code Country Code City Code 118Mail delldirectsupport@dell.com Customer Care website Home and Small Business Fax 0870 907119 120 Amperes AC Alternating current BTU British thermal unitCelsius Glossary122 CPU Central processing unit. See processor DC Direct current123 FahrenheitFBD Fully buffered Dimm Kilo Kb Kilobits 1024 bits Glossary124 LVD Low voltage differential Meters MA Milliamperes125 126 TCP/IP Transmission Control Protocol/Internet Protocol127 Volts VAC Volts alternating current VDC Volts direct current128 Index IndexPower supply, 42 system battery, 59 system board 130131 132
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SC1435 specifications

The Dell SC1435 is a versatile and reliable 1U rack server designed specifically for enterprise applications, virtualization, and cloud computing environments. Targeted towards businesses that require high performance and scalability, the SC1435 is an ideal choice for organizations looking to maximize their data center efficiency while minimizing their physical footprint.

One of the main features of the Dell SC1435 is its powerful processing capabilities. It supports up to two AMD Opteron processors, which can provide up to 12 cores per CPU, enabling robust multi-threaded performance. This allows businesses to run multiple applications simultaneously without compromising on speed or efficiency. The server also supports a range of AMD processors, offering flexibility to meet various workload requirements.

The SC1435 is equipped with significant memory capacity, supporting up to 128GB of DDR2 RAM. This high memory capacity allows for improved data management and processing, making it suitable for memory-intensive applications such as database management and virtualization. The server features eight DIMM slots, providing businesses the ability to scale memory as their workloads grow.

Storage is another critical aspect of the Dell SC1435, offering a range of options that cater to different needs. The server can be equipped with up to four hot-swappable 3.5-inch SATA or SAS drives, providing enterprises with the flexibility to balance performance needs and cost-efficiency. Additionally, it features support for RAID configurations, which enhances data protection and availability.

The SC1435 also integrates advanced management technologies, including Dell's OpenManage, which simplifies server management and allows for remote monitoring. This toolset provides administrators with the ability to easily configure, update, and monitor the server's health and performance metrics.

One of the standout characteristics of the SC1435 is its energy-efficient design. It incorporates power management features that help lower overall energy consumption, contributing to reduced operating costs and a smaller carbon footprint. The server’s compact size allows it to fit into standard 19-inch racks, making it an excellent option for space-constrained environments.

In summary, the Dell SC1435 is a robust 1U rack server that combines powerful processing capabilities, extensive memory support, flexibility in storage options, and advanced management features. Its energy-efficient design further enhances its appeal in modern data centers, making it a smart choice for organizations seeking to optimize their IT infrastructure.