Dell SC1435 owner manual Troubleshooting External Connections, Troubleshooting the Video Subsystem

Page 69

Table 4-2. IRQ Assignment Defaults (continued)

IRQ Line

Assignment

 

 

IRQ13

Math coprocessor

IRQ14

IDE CD drive controller

IRQ15

Available

 

 

Troubleshooting External Connections

Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard, mouse, or other external device). Ensure that all external cables are securely attached to the external connectors on your system. See "Front-Panel Features and Indicators" on page 11 and "Back-Panel Features and Indicators" on page 13 for the front- and back-panel connectors on your system.

Troubleshooting the Video Subsystem

Problem

Monitor is not working properly.

Video memory is faulty.

Action

1Check the system and power connections to the monitor.

2Determine whether the system has an expansion card with a video output connector.

In this system configuration, the monitor cable should normally be connected to the connector on the expansion card, not to the system’s integrated video connector.

To verify that the monitor is connected to the correct video connector, turn off the system and wait for 1 minute, then connect the monitor to the other video connector and turn the system on again.

3Determine whether the system has monitors attached to both the front and rear video connectors.

The system supports only one monitor attached to either the front or rear video connector. When a monitor is connected to the front panel, the back-panel video connector is disabled.

If two monitors are attached to the system, disconnect one monitor. If the problem is not resolved, continue to the next step.

4Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 85. If the tests run successfully, the problem is not related to video hardware.

If the tests fail, see "Getting Help" on page 95.

Troubleshooting Your System

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge SC1435 SystemsAugust HJ362 Contents Baseboard Management Controller Configuration Memory Module Installation GuidelinesRemoving and Replacing the Front Bezel Control Panel Assembly Service-Only Procedure Troubleshooting a SAS RAID Controller Card Troubleshooting System Cooling Problems121 Returning Items for Warranty Repair or Credit129 Dell Enterprise Training and CertificationContents About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators System can cause the indicator to flash blue to Panel display error codes during system startupProblem USB connectorsBack-Panel Features and Indicators Power Indicator CodesConnecting External Devices Diagnostics Indicator Codes NIC Indicator CodesPower Button Indicators Indicator FunctionOther failure Troubleshooting a Hard Drive onSystem Messages Cable. See Troubleshooting a USB System Setup program Correct the settings. See UsingInvalid memory configuration Retry Remote ConfigurationAction to resolve the problem Carry out the command Specific information. NoteFaulty keyboard controller faulty See Getting Help on Manufacturing modeOn page 23. If necessary, install System Setup program, or noFaulty system board See Getting Help on No operating system on diskette Use a bootable disketteOr faulty Appropriate drives installed in yourFaulty diskette or hard drive Operating system cannot readFaulty system battery Incorrect Time or Date settings23. If the problem persists On the boot hard driveAlert Messages Diagnostics MessagesEntering the System Setup Program Responding to Error MessagesUsing the System Setup Program System Setup Options Using the System Setup ProgramMain Screen CPU Information Screen on Boot Sequence Retry System Setup Program Options Description Boot SequenceTo boot after 30 seconds Using the Setup Password on page 32 for more informationCPU Information Screen Memory Information ScreenIntegrated Devices Screen System Security Screen Using the System Password System and Setup Password FeaturesLast default RestoredUsing the System Setup Program Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller ConfigurationSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup ModuleRecommended Tools Installing System ComponentsInside the System Removing the Bezel Key lock Removing and Replacing the Front BezelOpening the System Opening and Closing the SystemCooling Shroud Closing the SystemRemoving the Cooling Shroud Cooling Fan Modules Replacing the Cooling ShroudRemoving a Cooling Fan Module Cooling fan modules Replacing a Cooling Fan ModuleRemoving the Power Supply Power SupplyRemoving and Installing a Power Supply Installing the Power SupplyExpansion Cards Installing an Expansion CardExpansion card Expansion-card latch Removing an Expansion CardMemory Module Installation Guidelines Sample Memory ConfigurationsSystem Memory Single-Processor Memory Configurations Total Dual-Processor Memory Configurations Total512 MB 12 GB 16 GB Installing System Components MemoryNon-Optimal Memory Configurations Installing Memory ModulesEjectors Installing System Components Removing Memory Modules Removing a Processor ProcessorsCover Installing and Removing the Heat Sink Heat sinkAdding second processor Processor ZIF socket Socket key Installing a ProcessorInstalling System Components Installing the Optical Drive in the System Optical DriveRemoving the Optical Drive from the System Removing the Optical Drive from the Drive Tray Hard DrivesInterposer board TabsInstalling a Hard Drive Optional SAS RAID ControllerBefore You Begin Hard drive bay Configuring the Boot DeviceRiser board alignment pins Installing System Components Expansion-Card RiserRemoving an Expansion-Card Riser Installing an Expansion-CardRiser System BatteryReplacing the System Battery System battery is a 3.0-volt V, coin-cell batteryConnector Removing the Control Panel Control Panel Assembly Service-Only ProcedureInstalling the Control Panel Removing the System Board System Board Service-Only ProcedureSystem-board tray Installing a System BoardInstalling System Components Installing System Components CD drive activity indicator Safety First-For You and Your SystemStart-Up Routine Lights on the system front panelChecking Basic Power Problems Troubleshooting IRQ Assignment ConflictsChecking the Equipment Troubleshooting the Video Subsystem Troubleshooting External ConnectionsMonitor is not working properly Video memory is faulty Math coprocessorTroubleshooting Basic I/O Functions Troubleshooting the KeyboardTroubleshooting the Mouse Troubleshooting a USB Device Troubleshooting a Serial I/O DeviceTroubleshooting a Wet System Troubleshooting a NICNIC cannot communicate with network Liquid spilled on the system Excessive humiditySystem was dropped or damaged Troubleshooting a Damaged SystemTroubleshooting the System Battery Troubleshooting the Power SupplyPower button indicator is off Troubleshooting a Fan Troubleshooting System Cooling ProblemsTroubleshooting System Memory Troubleshooting Your System Troubleshooting an Optical Drive Troubleshooting a Hard DriveAction Troubleshooting Your System Troubleshooting a SAS RAID Controller Card Troubleshooting an Expansion Card Action Troubleshooting the Microprocessors Troubleshooting Your System Troubleshooting Your System Using Dell PowerEdge Diagnostics System Diagnostics FeaturesRunning the System Diagnostics When to Use the System Diagnostics Running the System DiagnosticsSystem Diagnostics Testing Options Selecting Devices for Testing Using the Custom Test OptionsSelecting Diagnostics Options Viewing Information and ResultsRunning the System Diagnostics System Board Jumpers System Board Jumpers Jumpers and ConnectorsNvrmclr System Board Jumper Settings Jumper SettingDescriptionJumpers and Connectors System Board Connectors Jumpers and Connectors System Board ConnectorsRiser board connector System Board Connectors DescriptionMemory module connector, slot Microprocessor 2 connectorPCIe Riser Board Riser BoardsOnline Services Technical AssistanceGetting Help Automated Order-Status Service AutoTech ServiceTechnical Support Service Electronic Quote ServiceGetting Help Before You Call Page 100 Contacting DellMail la-techsupport@dell.com General Support Toll-free Mail la-techsupport@dell.com General Support101 Technical Support ServicesTechnical Support SalesGeneral Support Toll-free 102103 Mail la-techsupport@dell.com General Support 01-800-915-4755 104105 General Support calling from Guayaquil3355 Mail la-techsupport@dell.com General Support 800-6132 106107 108 109 110 Mail krsupport@dell.com 111112 113 Fax 21 424 01 114115 116 Technical Support OptiPlex, Latitude, Inspiron 117118 International Access Code Country Code City CodeMail delldirectsupport@dell.com Customer Care website Home and Small Business Fax 0870 907119 120 BTU British thermal unit Amperes AC Alternating currentCelsius GlossaryCPU Central processing unit. See processor DC Direct current 122Fahrenheit 123FBD Fully buffered Dimm Kilo Kb Kilobits 1024 bits GlossaryLVD Low voltage differential Meters MA Milliamperes 124125 TCP/IP Transmission Control Protocol/Internet Protocol 126Volts VAC Volts alternating current VDC Volts direct current 127128 Index Index130 Power supply, 42 system battery, 59 system board131 132
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SC1435 specifications

The Dell SC1435 is a versatile and reliable 1U rack server designed specifically for enterprise applications, virtualization, and cloud computing environments. Targeted towards businesses that require high performance and scalability, the SC1435 is an ideal choice for organizations looking to maximize their data center efficiency while minimizing their physical footprint.

One of the main features of the Dell SC1435 is its powerful processing capabilities. It supports up to two AMD Opteron processors, which can provide up to 12 cores per CPU, enabling robust multi-threaded performance. This allows businesses to run multiple applications simultaneously without compromising on speed or efficiency. The server also supports a range of AMD processors, offering flexibility to meet various workload requirements.

The SC1435 is equipped with significant memory capacity, supporting up to 128GB of DDR2 RAM. This high memory capacity allows for improved data management and processing, making it suitable for memory-intensive applications such as database management and virtualization. The server features eight DIMM slots, providing businesses the ability to scale memory as their workloads grow.

Storage is another critical aspect of the Dell SC1435, offering a range of options that cater to different needs. The server can be equipped with up to four hot-swappable 3.5-inch SATA or SAS drives, providing enterprises with the flexibility to balance performance needs and cost-efficiency. Additionally, it features support for RAID configurations, which enhances data protection and availability.

The SC1435 also integrates advanced management technologies, including Dell's OpenManage, which simplifies server management and allows for remote monitoring. This toolset provides administrators with the ability to easily configure, update, and monitor the server's health and performance metrics.

One of the standout characteristics of the SC1435 is its energy-efficient design. It incorporates power management features that help lower overall energy consumption, contributing to reduced operating costs and a smaller carbon footprint. The server’s compact size allows it to fit into standard 19-inch racks, making it an excellent option for space-constrained environments.

In summary, the Dell SC1435 is a robust 1U rack server that combines powerful processing capabilities, extensive memory support, flexibility in storage options, and advanced management features. Its energy-efficient design further enhances its appeal in modern data centers, making it a smart choice for organizations seeking to optimize their IT infrastructure.