Toshiba SD-K750SU manual Troubleshooting guide, Symptom Cause Correction

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Troubleshooting guide

Check the following guide for the possible cause of a problem before contacting service.

Symptom	Cause		Correction	Page
No power.	• The power plug is disconnected.		• Connect the power plug securely into the	14
			wall outlet.
No picture.	• The TV is not set to receive DVD signal		• Select the appropriate video input mode	–
		output.	on the TV so the picture from the DVD
			video player appears on the TV screen.
	• The video cable is not connected securely.		• Connect the video cable securely into the	14, 15
			appropriate jacks.
No picture, or the screen is	• The output setting is not set correctly.		• Set the output setting to the appropriate	35
blurred or divided into two			mode.
parts.
	• The output setting is set to the		• Set the output setting to the Interlace
		Progressive mode though the unit is	mode.	35
		connected to a TV via the VIDEO out or
		the S-VIDEO out jack.
No sound.	• The equipment connected with the audio		• Select the correct input mode of the	–
		cable is not set to receive DVD signal	audio receiver so you can listen to the
		output.	sound from the DVD video player.
	• The audio cable is not connected securely.		• Connect the audio cable securely into	14~17
			the appropriate jacks.
	• The audio receiver or TV is turned off.		• Turn on the equipment connected with	–
			the audio cable.
	• The unit is in the advanced playback mode.		• Resume the normal playback.	20
The playback picture has	• The disc is dirty.		• Eject the disc and clean it.	7
occasional distortion.
	• It is in fast forward or fast reverse		• Sometimes a small amount of picture	–
		playback.	distortion may appear. This is not a
			malfunction.
Brightness is unstable or	• The effect of copy protection.		• Connect the DVD video player directly to	14
noises are present in the			the TV. Avoid connecting the DVD video
playback pictures.			player to a VCR or TV/VCR combination.
The DVD video player does	• No disc is inserted.		• Insert a disc.	18
not start playback.
	• An unplayable disc is inserted.		• Insert a playable disc. (Check the disc	8
			type and color system.)
	• The disc is placed upside down.		• Place the disc with the playback side	18
			down.
	• The disc is not placed within the guide.		• Place the disc correctly inside the guide	18
			on the disc tray.
	• The disc is dirty.		• Clean the disc.	7
	• The parental lock function is set.		• Cancel the parental lock function or	35
			change the parental lock level.
	•	appears on the screen.	• The function is prohibited with the unit or	8
			the disc.
Playback does not follow the	• It is in the mode of repeat playback,		• These operations may prevent a proper	–
course of the disc’s program.		program playback, etc.	progress of the contents.
Buttons do not work.	• Power supply fluctuations or other		• Turn the power on or off with ON/
		abnormalities such as static electricity may	STANDBY.	–
		interrupt correct operations.	Or disconnect the power plug and insert
			it into the wall outlet again.
The remote control does not	• The remote control is not pointed at the		• Point the remote control at the remote	13
work properly.		remote sensor of the DVD video player.	sensor of the DVD video player.
	• The remote control is too far from the DVD		• Operate the remote control within approx.	13
		video player.	7 m.
	• The batteries in the remote control are		• Replace the batteries with new ones.	13
		exhausted.

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2F10101A [E] P36-39 38 1/18/05, 6:38 PM