Troubleshooting, Range does not Work | Whirlpool RF377PXG, RF378PXG

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 42.

RANGE DOES NOT WORK

PROBLEM	CAUSE

Nothing works	•The range is not plugged into a properly grounded live outlet with the proper
	voltage. (See Installation Instructions.)
	•You have blown a household fuse or tripped a circuit breaker.
	•The control knob is not set correctly. Push in the control knobs before
	turning them.

The oven does not work	•You have not set the electronic control correctly. Refer to setting the
	electronic oven control section. (See pages 17-19.)
The surface cooking	•You have blown a household fuse or tripped a circuit breaker.
areas will not work	•The coil elements are not plugged in all the way (Model RF377PXG).

	(See “Replacing” on pages 35-36.)
	•You have not set the control knobs correctly. Push the control knobs in
	before turning them to a setting.

WHEN SELF-CLEANING YOUR OVEN

	PROBLEM	CAUSE

	The Self-Cleaning cycle	•You did not press START/ENTER.
	will not work	• The door is not closed all the way.

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Whirlpool RF377PXG, RF378PXG manual Troubleshooting, Range does not Work, When SELF-CLEANING Your Oven, Problem Cause

Contents

Cubic Foot Oven 8053400 800 253 Range Safety On next Important Safety Instructions For self-cleaning ranges For units with ventilating hood Control Panel Parts and FeaturesRemovable storage drawer p Model RF378PXG Oven vent p Cleantop ceramic glass cooktop Surface heating Indicator lightArea you are setting Left front Left rear Right rear Right front Control knob Using Your Range Using the Surface Cooking AreasUsing the control knobs Setting Recommended USE Home canning information Optional canning kitTo protect your range Surface Pan Cookware tips Cookware with a non-stick finish has heating Hot surface indicator lights Using the ceramic glass cooktop Rack placement for specific foods Where to place pansWhen YOU have Place Positioning racks and pans Using Aluminum Foil Bakeware Choices Electronic Oven Control Indicator lights Using the control lockDisplay/clock Setting the Clock Using the Electronic Minute TimerPress Clock Example for STARTING/CANCELING a Function To clear the display, turn off the minute timerDisplay counts down Time of day BAKING/ROASTING Rear of rack Example for set temperature of 325F Roasting meats and poultry Factory setting On next Saving energy Adjust by This NumberTo Cook Degrees Fahrenheit Broiling Front of rack Rear of rack Press Custom Broil Broil indicator light will light upStart the oven Approximate Time Broiling guidelinesRack Minutes Meat Position Side Example shows bake at 375F Press Cook Time Cook time indicator light will light upExample shows 10-minute baking/roasting time Choose the bake setting To delay start and stop automaticallyDisplay counts down cook time Start time/delay indicator light will light up Example shows 2 o’clock start time When the start time is reached Oven VentCeramic glass cooktop model Coil element model ANTI-TIP Bracket Storage DrawerRemoving the storage drawer Replacing the storage drawer Before YOU Start Before you start the Self-Cleaning cycle, make sure youTips Cleaning time Setting the ControlsExample shows 41⁄2-hour To stop the self-cleaning cycle at any time HOW the Cycle Works Cleaning Chart Caring for Your Range Cleaning Chart Cleaning the Ceramic Glass Cooktop Model RF378PXG Removing Replacing Coil Elements and Reflector Bowls Model RF377PXG LIFT-UP Cooktop Model RF377PXG To remove Removing the Oven DoorTo replace Oven Light To replace the oven light Troubleshooting When SELF-CLEANING Your OvenProblem Cause Range does not Work Problem Solution Cooking Results Requesting Assistance or Service Our consultants provide assistance with Index Topic Length of Warranty Whirlpool will PAY for Full ONE-YEAR WarrantyFull FIVE-YEAR Whirlpool will not PAY for