Toshiba HD-EP35KB manual Before calling service personnel, Symptom Remedy

Page 39

Before calling service personnel

Before accessing, try updating this player’s firmware. For details on how to update, see “Update (Firmware update)” ( page 38).

If you experience any of the following difficulties while using this unit, check the list below before consulting your nearest Toshiba dealer.

Symptom

Remedy

Page

 

 

 

 

No power.

Is the power plug disconnected? Check the power connection.

17

No picture.

Is the cable for connecting the player and TV disconnected or not connected properly?

15

 

 

Check the connections.

 

 

Switch the input of the connected TV to the signal from the player.

 

• Are both the HDMI OUTPUT jack and the COMPONENT VIDEO OUTPUT jacks

15

 

 

connected simultaneously? Select either connection and make the appropriate setting.

 

 

 

 

 

 

In case the menu of “Resolution Setting” disappears, make composite video (yellow)

21

 

 

connection to restore it, then select the resolution which is compatible with the connected

 

 

 

TV.

 

No sound.

Is the audio cable disconnected?

14, 16

 

 

 

 

 

Is the volume of the device turned down to the minimum level? Check the volume.

 

Switch the audio input of the device connected by the audio cable to the input from the

 

 

player.

 

 

Set “Digital Out SPDIF” or “Digital Out HDMI” properly in accordance with the connected

22

 

 

device and connection procedure.

 

 

Change the output resolution so that sound can be heard.

21

 

If using the optical digital output for a Dolby Digital Plus, Dolby TrueHD, DTS-HD or DTS

22

 

 

soundtrack, be sure your AV receiver or processor is set to use the input connected to

 

 

 

your player and is set to decode a DTS bitstream. If your AV receiver or processor does

 

 

 

not support DTS, select PCM output on the player.

 

Sounds of sub pictures such

“Digital Direct Audio Mode” > “On” is selected. To obtain these sounds, select “ Off ”.

34

as commentaries and/or

 

 

 

accessory sounds in menu

 

 

 

operation cannot be heard.

 

 

 

The disc does not play.

Make sure the disc type can be played with the player.

8

 

Is the disc dirty or scratched? Check or clean the disc.

8

 

If the disc is a DVD-RW or DVD-R disc, finalize the disc before attempting to play it with

 

 

the player.

 

 

If the disc includes parent lock support, playback is restricted while the parent lock of the

37

 

 

player is set. Cancel Parental Lock or change the restriction level.

 

Playback picture has noise.

If video from the player is watched via a video recorder or on a TV with a built-in video

15

 

 

recorder, the copy guard may prevent images from being displayed properly. Be sure to

 

 

 

connect the player directly to the TV.

 

Playback picture does not

“Resolution Setting” > “up to 1080p/24Hz” is selected. Change the setting.

21

move smoothly.

 

 

 

The remote control does not

Are the batteries of the remote control dead? Replace the batteries.

12

work.

 

 

 

 

Make sure the remote control is within range and pointed in the correct direction.

12

HDMI Control (REGZA-Link)

Make sure the HDMI calbe is firmly connected, then turn on both the TV and the player

38

does not work.

 

again.

 

Screen freezes and no

Pressing ON/STANDBY button on the player for approximately ten seconds forces the

buttons work.

 

player to turn off. Turn the player off and then on again.

 

After powering on, “Clock Set”

The power supply to the player may have been disconnected. Reset the clock.

20

menu appears.

 

 

 

39

HD-EP35KE_Eng.indd 39

07.8.30 7:34:52 PM

Image 39
Contents HD-EP35KB HD-EP35KE Result in hazardous radiation exposure This HD DVD player employs a Laser SystemFollowing information is only for EU-member states Location of the required labelImportant Safety Instructions Precautions Moisture condensation occurs during the following cases Do not use the unit when moisture condensation may occurTable of contents Features Disc compatibilityDisc Specification Customer support Important notes about HD DVDHD output jacks Certain system requirementsIndex to parts and controls Front panelRear panel Display Remote controlLoading batteries AccessoriesRemote control Supplied accessoriesWhile holding down, enter a code To program the remote control to operate your TVTV control Release TV CODE. The brand code is memorizedProceed the following steps to set the player ready Resolution and connectionsWhy Hdmi connection is most recommended? PreparationVia Video yellow input Connecting to a TVVia Hdmi input Via component video inputVia 5.1ch analog audio output Connecting to audio systemVia Hdmi output Via optical digital audio outputVia analog audio output LAN connectionPress ON/STANDBY Power connectionPowering on Input which the player is connected toPress / to select On Screen Language, then press OK Setting up the playerLanguage Press / to select Language, then press OKTime Table below, then press OK ResolutionPress To select Resolution Setting, then press OK Press To select Picture, then press OKPress / to select Audio, then press OK Audio outputCenter / L Surround / R Surround When a 2ch stereo system is connected to this playerCrossover Setting Front Left / Front RightEthernet To adjust the player’s clock via the network time protocolEnter the proxy server address when your provider Requires proxy settingNetwork Speed Cookie SettingPlaying Playing a discPlayback starts If playback does not start, press Play To change playback speed To pause playbackTo stop playback To resume playback from the location last stoppedDuring playback, press Subtitle To select subtitlesTo select the sound To select the camera angleTo locate a position To check the current statusTo play repeatedly Cursor controls Requirements for HD DVD discs/Web-enabled network contentHD DVD playing options in the future C/D buttonsADV Output sound conversion tableTo return to the previous menu Customizing the function settingsDuring stop, press Setup Group Setting Disc DetailsPicture SettingsAudio Language How to select a language Language code listGeneral EthernetUpdate Firmware Remote Controller SoundEnable Hdmi Maintenance InitializeSymptom Remedy Before calling service personnelSpecification