Toshiba 32HLV66 manual Sound problems, Remote control problems, Channel tuning problems

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Chapter 9: Troubleshooting

Sound problems

•Check the antenna/cable connections (- Installation Guide).

•The station may have broadcast difficulties. Try another channel.

•The sound may be muted. Press VOLUME.

•If you hear no sound, try setting the MTS feature to Stereo mode (- page 33).

•If you are not receiving a second audio program from a

known SAP source, make sure the MTS feature is set to SAP mode (- page 33).

•If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language),

the SAP mode may be on. Set the MTS feature to Stereo mode (- page 33).

Remote control problems

•Make sure the remote control is set to the correct device mode (- page 10).

•Remove all obstructions between the remote control and the TV.

•The remote control batteries may be dead. Replace the batteries (- page 9).

•Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific

feature on another device, use the remote control that came with the device (- pages 11–15).

•If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 22).

Channel tuning problems

•Make sure the remote control is set to the correct device mode (- page 10).

•The channel may have been erased from the channel

memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 19).

•The channel may be blocked by the Channels Block feature. Unblock the channel (- page 37).

•If you are unable to tune digital channels, check the antenna configuration (- page 18). If you are still

unable to tune digital channels, clear all channels from the channel list (-page 20) and reprogram channels into the channel memory (- page 19). If you are still unable

to tune digital channels, use the Reset Factory Defaults procedure (- page 22). Also see “TV stops responding to controls” and “Other problems” (- page 60).

Closed caption problems

•If the program or video you selected is not closed-

captioned, no captions will display on-screen (- page 31).

•If text is not available, a black rectangle may appear on-

screen. If this happens, turn off the closed caption feature (- page 31).

•A closed caption signal may not display correctly in the following situations: a) when a videotape has been

dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 31).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5

seconds. The PIN code you previously stored will be cleared (- page 34).

•The V-Chip feature is available for the U.S. V-Chip system only (- page 35).

Audio Player problems

The Audio Player stutters and/or stops when playing files over the network

•The networked PC is not available, was removed from the network, or is in "hibernation." The Ethernet cables are not connected properly. Check all cables for proper connection.

•Sufficient network band-width is not available. Turn off any other file sharing programs, network-based games, or other network-intensive operations while the Audio Player is playing.

“No media found” message is displayed

•Sharing is not correctly set up on the networked PC.

Make sure you connected your home network correctly (- Installation Guide) and set up the network address properly (- Chapter 7).

•The MP3 files exceed the specified limits (- “Media specifications” in Chapter 7).

Title or artist name is not displayed

•The MP3 file does not contain valid meta-data or does not meet supported specifications (- “Media specifications” in Chapter 7).

The Audio Player takes almost a minute to start

•Sufficient network band-width is not available. Turn off any other file sharing programs, network-based games, or other network-intensive operations while the Audio Player is playing.

•The shared folder has too many files or sub-folders. If the shared folder on the networked PC contains a large number of files or nested directories, it may take over a minute for the Audio Player to locate all playable files.

The File is displayed but is always skipped

•The file is not a valid or supported MP3 file.

Some files in the shared folder are not played

•Only the first 200 MP3 files found will be played. Folders nested 10 or more levels below the shared folder are not searched.

The Audio Player plays (progress bar and animation change) but audio is not heard

•The volume level is not high enough or TV is muted.

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Contents 26HLV66 32HLV66 37HLV66 Important notes about your LCD TV/DVD combination PartAbout this Guide DVD player section Trademark InformationContents Troubleshooting Introduction Features of your new TVWelcome to Toshiba Introduction Blue and Yellow LEDs TV front and side panel controls and connectionsColorStream HD-1, ColorStream HD-2, HDMI, PC ColorStream HD-1 and ColorStream HD-2 TV back panel connectionsThinc system Toshiba Home Interactive Network Connection Preparing the remote control for use Using the remote controlInstalling the remote control batteries Remote control effective rangeREC, SLOW, ANGLE, SUB TITLE, AUDIO, TheaterWide 1/2/3, and FullEject Chapter To use your TV remote control to operate a Using the remote control to control your other devicesVCR, set the Mode Select switch to VCR DVD player or HTIB, set the Mode Select switch toVCR AUX Remote Control functional key chartProgramming the remote control to control your other devices Satellite receiver Cable converter boxTV/VCR Combo DVD/VCR ComboHtib Main menu layout Menu layout and navigationIcon Option Setup menu Setup/Installation menu layoutInstallation Thinc menu layoutTo configure the ANT input source Setting up your TVSelecting the menu language To select the menu languageManually adding and deleting channels in the channel memory Programming channels automaticallyTo program channels automatically To add or delete channels in the channel memoryProgramming your favorite channels Viewing the digital signal meter Setting the Hdmi audio modeViewing the system status Reset Factory DefaultsSelecting the video input source to view Using the TV’s featuresLabeling the video input sources To select the video input source to viewTuning channels using Channel Browser Tuning channelsTo set up the Channel Browser Input labeling exampleElements of the Channel Browser banner Tuning to a specific channel programmed or unprogrammed Tuning your favorite channelsSwitching between two channels using Channel Return Switching between two channels using SurfLockTo select the picture size Selecting the picture sizeNatural picture size TheaterWide 1 picture size for 43 format programsFull picture size for 169 480i, 480p source programs only To set the scroll settingsTo turn off the auto aspect ratio feature To turn on the auto aspect ratio featureTo set the Cinema Mode to Video Signal source Selected when Auto Aspect is OnSelecting the picture mode Adjusting the pictureAdjusting the picture quality To select the picture modeClosed Caption Advanced Using the closed caption modeTo view captions or text To customize the closed captionsUsing the digital audio selector Adjusting the audioDigital closed captions Muting the soundTo adjust the audio quality Adjusting the audio qualitySelecting stereo/SAP broadcasts To listen to stereo soundUsing the StableSound feature Using the Locks menuEntering the PIN code If you cannot remember your PIN code When the correct PIN code is entered, the Locks menu opensChanging your PIN code Blocking TV programs and movies by rating V-ChipTo download the additional rating system if available Blocking TV programs and movies by additional ratingsUnlocking programs temporarily Blocking channelsUsing the control panel lock feature Using the input lock featureTo lock/unlock the video inputs To lock the control panelTo adjust the PC settings Using the PC setting featurePC Audio To set the PC AudioSetting the sleep timer Understanding the last mode memory feature Understanding the auto power off featureUsing the advanced picture settings features Using the TV’s advanced featuresUsing dynamic contrast Using Mpeg noise reductionUsing the Game Mode feature Selecting the color temperatureTo select the color temperature To turn on Game ModeUsing the SRS WOW surround sound feature Using the advanced audio settings featuresTo adjust the WOW settings On or OffConnecting the TV to your home network Using the Thinc home network featureAutomatically setting up the network address To set up the network addressBasic Network Setup menu appears Manually setting up the network addressEither… Highlight OK and press T Service Pack Resetting the network addressCompatible operating systems On your PCMicrosoft Windows Go to section D, Setting up file sharing on the TVProperties window for the selected folder Permissions window for the selected folderProperties window Setting up file sharing on the TVMedia specifications About the Software Upgrade featureFile/folder name specifications Picture Viewer/JPEG file specificationsAudio Player/MP3 file specifications Using the Picture ViewerNetworked PC specifications Accessing Jpeg files stored on a networked PCViewing Jpeg files on the TV To view your Jpeg files in Native Resolution modeDuring the slide show To set the slide show intervalAccessing MP3 files stored on a networked PC Using the Audio PlayerPlaying MP3 audio files on the TV To use the mute functionPlaying a disc DVD PlaybackBasic playback DVD VCD CD To pause playback still mode To start playback in the stop modeAbout To stop playbackPlaying in slow motion DVD VCD Playing frame by frame DVD VCDLocating a chapter or track DVD VCD CD Changing angles DVDChanging soundtrack language Title selection DVDSubtitles DVD Case of Video CD playbackMP3/JPEG CD operation Disc status DVD VCD CDMP3/JPEG CD information VCD MP3 CD playback CDAbout the file menu Jpeg CD playback CDGeneral troubleshooting TroubleshootingRemote control problems Sound problemsChannel tuning problems Closed caption problemsPicture Viewer problems Home network troubleshootingBasic network setup problems Router, you must manually set up the network addressHome server setup problems DVD TroubleshootingLED indications LED Indication Condition SolutionAppendix SpecificationsFor LCD TV/DVD Combinations 26 and Larger Limited United States WarrantyFor LCD TV/DVD Combination Limited Canada WarrantyAppendix DVD IndexPage Page Page Page 06-07
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