Others
Before calling service personnel
Check the following guide for the possible cause of a problem before contacting service.
Symptoms and correction
SYMPTOMS | CAUSE | POSSIBLE SOLUTIONS | PAGE | |
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POWER |
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No power. | The AC power cord is not connected. | Connect the AC power cord to the AC | 5 | |
| outlet. | |||
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Although the power is on, the | Cassette or disc is not inserted. | Insert a video cassette or disc. | 35, 50 | |
unit does not operate. | The TIMER REC buttons are depressed. | Press the TIMER REC buttons. | 43 | |
TV BROADCAST RECEPTION |
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| TV station experiencing problems. | Try another channel. | 23 | |
| Picture control is not adjusted. | Check picture control adjustments. | 33 | |
Poor or no picture. | Possible local interference. | Check for source of reception distur- | 64 | |
| bance. | |||
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| Antenna (CATV) connector is not con- | Check CATV connection or VHF/UHF | 14, 15 | |
| nected or possible local interference. | antenna, reposition or rotate antenna. | ||
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| TV station experiencing problems. | Try another channel. | 23 | |
| Picture control is not adjusted. | Check picture control adjustments. | 33 | |
Poor or no color. | Possible local interference. | Check for source of reception distur- | 64 | |
| bance. | |||
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| Antenna (CATV) connector is not con- | Check CATV connection or VHF/UHF | 14, 15 | |
| nected or possible local interference. | antenna, reposition or rotate antenna. | ||
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| TV station experiencing problems. | Try another channel. | 23 | |
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Picture wobbles or drifts. | Antenna (CATV) connector is not con- | Check CATV connection or VHF/UHF | 14, 15 | |
nected or possible local interference. | antenna, reposition or rotate antenna. | |||
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| Cable TV channel is scrambled. | Try another channel. | 23 | |
| CATV connector is not connected. | Check all CATV connections. | 15 | |
No CATV reception. | TV/CATV Mode menu option is set to the | Set the TV/CATV Menu option to the | 26 | |
TV mode. | CATV mode. | |||
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| Cable TV service interrupted. | Contact your Cable TV company. | 15 | |
No reception above | TV/CATV Mode menu option is not set to | Make sure TV/CATV menu option is in | 26 | |
the appropriate mode. | the appropriate mode. | |||
channel 13. |
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UHF antenna is not connected. | Check UHF antenna. | 14 | ||
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| TV station experiencing problems. | Try another channel. | 23 | |
| Antenna (CATV) connector is not con- | Check CATV connection or VHF/UHF | 14, 15 | |
| nected or possible local interference. | antenna, reposition or rotate antenna. | ||
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Poor or no sound. | Possible local interference. | Check for source of reception distur- | 64 | |
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| The MUTE button is depressed. | Check the MUTE button has not been | 24 | |
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TV shuts off. | TV station stopped broadcasting. | Tune new channel. | 23 | |
Sleep timer is set. | Set Sleep Timer to “0”. | 24 | ||
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| TV station experiencing problems or | Try another channel. | 23 | |
| program tuned is not closed captions. |
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Closed caption is not | TV signal is weak. | Check CATV connection of VHF/UHF | 14, 15 | |
activated. |
| antenna, reposition or rotate antenna. | ||
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| The CLOSED CAPTION button is not | Press the CLOSED CAPTION button | 25 | |
| depressed. | to turn on the closed caption. | ||
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