Toshiba 32CV510U manual Remote control problems, Channel tuning problems, Closed caption problems

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Chapter 8: Troubleshooting

Remote control problems

•Make sure the remote control is set to the correct device mode (- page 20).

•Remove all obstructions between the remote control and the TV.

•The remote control batteries may be dead. Replace the batteries (- page 19).

•Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 21–25).

•If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 33).

Channel tuning problems

•Make sure the remote control is set to the correct device mode (- page 20).

•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 29).

•The channel may be blocked by the Channels Block feature. Unblock the channel (- page 47).

•If you are unable to tune digital channels, check the antenna configuration (- page 28). If you are still unable to tune digital channels, clear all channels from the channel list (- page 30) and reprogram channels into the channel memory (- page 29). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure

(- page 33). Also see “TV stops responding to controls” and “Other problems” (- page 57).

Closed caption problems

•If the program or video you selected is not closed-captioned, no captions will display (- page 42).

•If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (- page 42).

•A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 42).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared

(- page 45).

•The V-Chip feature is available for the U.S. V-Chip system only (- page 46).

No REGZA-LINK operation

•The REGZA-LINK feature is available for Toshiba REGZA-LINK compatible devices.

•Make sure the HDMI cables with the HDMI Logo ( ) are used.

•When the connected REGZA-LINK device does not work correctly after you have changed settings of the device, turn off your TV and unplug the power cord, then plug and turn on again.

•If several devices are connected, REGZA-LINK feature may not operate properly.

•Read the instruction manual furnished with the connected REGZA-LINK device.

HDMI problems

For HDMI cables

•Make sure the HDMI cables with the HDMI Logo ( ) are used (- page 15).

For Legacy HDMI source

•Some of legacy HDMI sources may not work properly with latest HDMI TV products, due to new standard adoption. Please try to set Off the HDMI setting(Lip-Sync Latency). Your legacy HDMI source should operate properly with this TV products (- page 52).

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Contents 32CV510U 37CV510U Tune Into Safety Safety PrecautionsIssue Dear CustomerAdditional Safety Precautions Important Safety InstructionsInstallation, Care, and Service InstallationService CareTo Display your LCD TV on the included Pedestal Stand To Display your LCD TV using a Wall BracketChoosing a location for your LCD TV Removing the Pedestal StandImportant notes about your LCD TV PartTrademark Information Contents Troubleshooting Features of your new TV IntroductionEffective range TV front and side panel controls and connectionsGreen and Yellow LEDs TV back panel connections Colorstream HD2/PC/HDMI 1 AudioOverview of cable types Connecting your TVAbout the connection illustrations To view basic and premium Cable channels To view the antenna or Cable signalYou will need To view the VCRTo view the VCR or view and record antenna channels To view antenna or Cable channelsTo view the DVD player To record a TV program while watching a DVDTo view the Hdmi device video Connecting an Hdmi or DVI device to the Hdmi inputTo connect an Hdmi device, you will need To connect a DVI device, you will needREGZA-LINK connection Before controlling the devicesConnecting an audio system To control the audioTo connect a PC to the PC in terminal on the TV Connecting a personal computer PCSignal To connect a PC to the Hdmi terminal on the TVInstalling the remote control batteries Using the remote controlPreparing the remote control for use If you have a Toshiba deviceLearning about the remote control VCR, set the Mode Select switch to AUX Using the remote control to control your other devicesTo use your TV remote control to operate a AUXRemote Control functional key chart AUX 1 VCRProgramming the remote control to control your other devices TV/VCR Combo Cable converter boxSatellite receiver DVD/VCR ComboHtib Main menu layout Setup/Installation menu layoutMenu layout and navigation IconNavigating the menu system ApplicationsSelecting the menu language Setting up your TVTo configure the ANT/CABLE input source To select the menu languageProgramming channels automatically Manually adding and deleting channels in the channel memoryLabeling channels Open the Channel Labeling window To create and assign a custom labelTo delete the custom label ModeViewing the digital signal meter Setting the time zoneReset Factory Defaults Selecting the Power-On ModeViewing the system status Labeling the video input sources Using the TV’s featuresSelecting the video input source to view To select the video input source to viewTuning channels using Channel Browser Tuning channelsFavorites Browser Elements of the Channel Browser Tuning to a specific channel programmed or unprogrammed Setting the Channel Tuning ModeTuning to the next programmed channel Adding and clearing channels and inputs in the History ListTo select the picture size using the remote control Switching between two channels using Channel ReturnSwitching between two channels using SurfLock To select the picture size using the menusTheaterWide For letter box programs Picture Size NaturalTheaterWide For 43 format programs TheaterWide For letter box programs with subtitlesTo turn on the auto aspect ratio feature Using the auto aspect ratio featureTo set the scroll settings To turn off the auto aspect ratio featureSelecting the picture mode Using the Freeze featureAdjusting the picture Adjusting the picture qualityDigital CC Settings Using the TheaterLock featureUsing the closed caption mode Base closed captionsCC Selector Adjusting the audioUsing the digital audio selector Muting the soundSelecting stereo/SAP broadcasts Adjusting the audio qualityTo adjust the audio quality To listen to stereo soundEntering the PIN code Using the Locks menuControl feature If you cannot remember your PIN codeBlocking TV programs and movies by rating V-Chip Press b to highlight Enable Rating BlockingChanging your PIN code To block and unblock TV programs and moviesBlocking channels Unlocking programs temporarilyTo lock/unlock the video inputs Using the input lock featureUsing the control panel lock feature To lock the control panelTo adjust the PC settings Using the PC settings featureSetting the PC Audio To set the PC AudioUsing REGZA-LINK Setting the sleep timerREGZA-LINK playback device HD DVD player, etc. control Other REGZA-LINK functions Volume and Mute controls of Audio ReceiverREGZA-LINK input source selection REGZA-LINK Player Control menu functionsTo set the REGZA-LINK Setup Using the Hdmi settings featureTo set the Hdmi Settings To display TV status information using Recall Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status information using InfoUsing dynamic contrast Using the TV’s advanced featuresUsing the advanced picture settings features Using the static gamma featureUsing CableClear digital noise reduction Selecting the color temperatureUsing Mpeg noise reduction Using the Game Mode feature Using the ColorMaster featureUsing Color Palette Adjustment Troubleshooting General troubleshootingClosed caption problems Remote control problemsChannel tuning problems Rating blocking V-Chip problemsLED indications Specifications AppendixAcceptable signal formats for PC in and Hdmi terminals Format Resolution Frequency Pixel Clock FrequencyLimited United States Warranty For LCD Televisions 26 and LargerLimited Canadian Warranty For Toshiba Brand Flat Panel TelevisionsDisclaimer and Limitation of Remedy Index Freeze08-02
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