Toshiba 42XV550A_560A, 46XV550A_560A Reference section, Troubleshooting, Symptom and solution

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Reference section

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom and solution

TV will not turn on

•Make sure the power cord is plugged in, and then press ! or 1.

•The remote control batteries may be dead. Replace the batteries.

No picture, no sound

• Check the aerial connections.

No sound, picture OK

•The sound may be muted. Press 2+, 2– or U.

•The station may have broadcast difficulties. Try another channel.

Poor sound, picture OK

•The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK

•Check the aerial connections.

•The station may have broadcast difficulties. Try another channel.

•Adjust the PICTURE menu.

Poor reception of broadcast channels

•Check the aerial connections.

•The station may have broadcast difficulties. Try another channel.

•Make sure the Colour system is properly set.

Teletext problems

•Check the aerial connections.

Good performance of text depends on a good strong broadcast signal.

Multiple images

•The station may have broadcast difficulties. Try another channel.

•Aerial reception may be poor. Use a high directional outdoor aerial.

•Check if the direction of the aerial has changed.

Poor colour or no colour

•The station may have broadcast difficulties. Try another channel.

•Adjust the Tint and/or Colour in the PICTURE menu.

The remote control does not operate

•Remove all obstructions between the remote control and the remote control sensor on the TV.

•The remote control batteries may be dead. Replace them with new ones.

•Check that the TV/REGZA-LINK/DVD switch on the remote control is properly set.

Some pixels of the screen do not light up

•The LCD display panel is manufactured using an extremely high level of precision technology; however, sometimes some pixels of the screen may be missing picture elements or have luminous spots. This is not a sign of malfunction.

The picture brightness varies when you switch the TV on.

•If you switch the TV on at 0°C and under, wait until it warms up.

The screen’s brightness decreases, flicker occurs, or some parts of the screen do not light up.

•When first start to use this TV, flickering may occur on the screen. In this case, switch off the TV, and then switch on it again to resolve this issue.

•The cold cathode fluorescent lamp used for the back light on this TV has a certain lifespan. When the brightness of the screen decreases, flickers on the screen occur, or some parts of the screen do not light up, it may have reached the end of its life. Contact a service technician.

No REGZA-LINK operation

•The REGZA-LINK feature is available for Toshiba REGZA-LINK compatible devices.

•Make sure HDMI cables with the HDMI logo are used.

•When connected REGZA-LINK device does not work correctly after you have changed device settings, turn off your TV and unplug the power cord. Then plug in and turn on again.

•If several devices are connected, the REGZA-LINK feature may not operate properly.

•Read the owner’s manual furnished with the connected REGZA-LINK device.

Symptom and solution - digital only -

Poor picture

•Check the aerial connections. Make sure it is aligned to the correct broadcast direction.

•Check the signal level and quality in the DTV Manual Tuning menu.

•If you use any kind of amplifier to boost the signal level, check whether it is working correctly, and ask for help from the aerial installer.

No picture

•Use the DTV Manual Tuning menu to rescan this channel.

•Try another channel.

•Reduce RF amplifier gain if connected to RF booster.

No sound from DIGITAL AUDIO

•The sound may be muted. Press 2 +, 2 - or U.

•Use the DTV Manual Tuning menu to rescan this channel.

•Try another channel.

Not all channels are available after Auto Tuning when tuning the TV for the first time.

•This symptom is caused by unexpected frequency offset.

•Use the DTV Manual Tuning menu to scan for the missing channels. Once the TV picks up the signal, all the transmission parameters will be stored in internal memory.

Cannot lock signal when using Manual Tuning

• Refer to the solutions for “Poor picture”.

No Teletext, no Subtitles

•Make sure the channel that you are watching carries Teletext/Subtitles information by checking the on-screen information.

Cannot receive channels after moving the TV between cities (e.g. from Melbourne to Sydney)

• Refer to page 12 to reset data.

Programme Timer does not operate properly.

•Check the aerial connections.

•Weak signal may cause inaccurate time information.

Do not remember PIN

• Please contact your local dealer.

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Contents 42XV550A560A 46XV550A560A Contents Welcome to Toshiba Important Safety InstructionsInstallation IntroductionNever stand or climb on the TV Precautions for moving the TVPrecautions for installing on outdoor aerial UseNever repair, modify or disassemble the TV by yourself ServiceImportant information CleaningExploring your new TV Connecting an aerialInstalling the remote control batteries Getting startedTV top view TV front view TV front and side panel controlsDigital Audio Optical output terminal TV back panel connectionsLocation of controls Learning about the remote controlLocation of controls for REGZA-LINK mode Turning the TV on Tuning the TV for the first timeSwitching on the TV Switching off the TVPicture menu Displaying the menu chartAuto Tuning ATV Manual Tuning analogue onlyMenu Press V to select Auto Tuning, and then press Q DTV Manual Tuning digital only Sorting positions analogueChannels Watching TV programmes Using the TV’s features General Picture adjustmentSelecting the picture size PC Normal Using the picture stillAdjusting the picture position analogue only Resetting the picture position analogue onlyUsing ClearFrame Setting the Black/White LevelUsing the Cinema Mode Adjusting Film StabilizationUsing Auto Format Setting x.v.Colour SelectionAdjusting 3D Colour Management Resetting the Base Colour AdjustmentStereo and Bilingual transmissions Sound adjustmentAdjusting the sound quality Using SRS WOW surround soundOther feature settings Confirming Software Version TimersProgramme Timers digital only Setting the Sleep TimerSelecting the video input source Resetting the TVUsing REGZA-LINK Teletext in Analogue TV Using Auto mode Using List modeTeletext buttons on the remote control Subtitles Teletext in Digital TVGenre selection/searching Other Digital TV features and settingsUsing the EPG Electronic Programme Guide Favourite Channel ListsSelecting favourite channels Digital settings Parental ControlTV/Radio Mode Setting the PINDynamic Range Control Local Time SettingsParental Setup Digital Output FormatConnecting your TV Connection example Connecting an audio system digital onlyBack connections Connecting an amplifier equipped with an Mpeg decoder Side connectionsConnection example Hdmi type a connector-to-DVI adapter cable Connecting an Hdmi or a DVI deviceConnecting an Hdmi device Connecting a DVI deviceLip Sync mode Setting the HDMI1 audio modeSelecting the Hdmi setting Deep Colour modeTo connect a PC to the Hdmi terminal on the TV Connecting a computerFollowing signals can be displayed To connect a PC to the RGB/PC terminal on the TVResetting the PC Settings Using the PC SettingsAdjusting the picture size/position Adjusting the sampling clockBefore controlling the devices REGZA-LINK connectionReference section TroubleshootingSymptom and solution Symptom and solution digital onlyIs show programme Is block until PIN entered Australian Parental Guidance Codes NormativeIntegrated Digital LCD TV SpecificationsBroadcast system Broadcast transmission systems of each country or regionMm Diameter stereo Dots 5 1,080 V dots10 W + 10 W 10 % THD Main 35 5 160 mm 2 pcsPre-Installed Software License Information used with Toshiba TelevisionsInformation Preamble Exhibit aPage END of Terms and Conditions How to Apply These Terms to Your New Programs GNU Lesser General Public License Version 2.1, February Exhibit BPage Page No Warranty Exhibit C How to Apply These Terms to Your New LibrariesPortions of this software are copyright 2007 The FreeType Exhibit DExhibit E Exhibit FYC/J

42XV550A_560A, 46XV550A_560A specifications

Toshiba has established a reputation in the television market with its innovative features and cutting-edge technologies. The Toshiba 46XV550A/560A and 42XV550A/560A models stand out as prominent options for consumers seeking high-quality displays and advanced functionalities.

One of the main features of these models is their Full HD resolution, providing exceptional picture clarity and detail. With a resolution of 1920 x 1080 pixels, users can enjoy a crisp, vibrant viewing experience whether they are watching their favorite movies or playing video games. The displays are enhanced by Toshiba's proprietary Regza Engine, which is designed to optimize picture quality and reduce noise, ensuring that images are sharp and true to life.

These televisions also boast Toshiba's Dynamic Contrast technology, which significantly improves the contrast ratio. This feature allows viewers to see deeper blacks and brighter whites, enhancing the overall visual experience. Additionally, the models incorporate advanced color enhancement technologies to deliver a broader color spectrum, resulting in richer, more vivid colors.

Connectivity options are abundant with the 46XV550A/560A and 42XV550A/560A models. They come equipped with multiple HDMI inputs, allowing users to connect various devices such as Blu-ray players, gaming consoles, and streaming devices seamlessly. An integrated USB port enables users to play multimedia files directly from their flash drives, making it easy to access photos, videos, and music.

Moreover, Toshiba has integrated various convenient features, including an intelligent media player that supports multiple file formats for an all-in-one entertainment experience. The models also include built-in digital tuners, ensuring compatibility with various broadcasting standards for easy access to over-the-air channels.

In terms of design, the Toshiba models feature sleek and modern aesthetics with thin bezels that maximize the screen-to-body ratio. This design approach not only looks great in any living space but also enhances the immersive viewing experience.

In conclusion, the Toshiba 46XV550A/560A and 42XV550A/560A televisions are packed with features that cater to both entertainment enthusiasts and casual viewers. With their Full HD resolution, advanced picture processing technologies, and robust connectivity options, these models represent a solid choice for anyone in the market for a high-quality television.