Toshiba 40RV52U Channel tuning problems, Closed caption problems, Rating blocking V-Chip problems

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Chapter 8: Troubleshooting

Channel tuning problems

•Make sure the remote control is set to the correct device

mode ( page 22).

•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the

channel to the channel memory ( page 31).

•The channel may be blocked by the Channels Block

feature. Unblock the channel ( page 48).

•If you are unable to tune digital channels, check the

antenna configuration ( page 30). If you are still unable to tune digital channels, clear all channels from the channel list ( page 32) and reprogram channels into the channel memory ( page 31). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure ( page 34). Also see “TV stops responding to controls” and “Other problems”

( page 55).

Closed caption problems

•If the program or video you selected is not closed-

captioned, no captions will display ( page 43).

•If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature

( page 43).

•A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when

the signal reception is nonstandard ( page 43).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code

entering screen is displayed, press four times within 5 seconds. The PIN code you previously stored will be cleared ( page 46).

No HDMI Control operation

•The HDMI Control feature is available for Toshiba HDMI Control compatible devices.

•Make sure the HDMI cables with the HDMI Logo

() are used.

•When the connected HDMI Control device does not work correctly after you have changed settings of the device, turn off your TV and unplug the power cord, then plug and turn on again.

•If several devices are connected, HDMI Control feature may not operate properly.

•Read the instruction manual furnished with the connected HDMI Control device.

HDMI problems

For HDMI cables

•Make sure to use cables with the HDMI Logo

(	) ( page 17).

For Legacy HDMI source

•Some legacy HDMI sources may not work properly with the latest HDMI TV products, due to new standard adoption.

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Contents 40RV52U 40RV525U 46RV525U Safety Precautions IssueTune Into Safety Dear CustomerImportant Safety Instructions Installation, Care, and ServiceAdditional Safety Precautions InstallationService CareTo Display your LCD TV using a Wall Bracket Choosing a location for your LCD TVTo Display your LCD TV on the included Pedestal Stand Removing the Pedestal StandTrademark Information PartImportant notes about your LCD TV Contents Features of your new TV IntroductionIntroduction TV front and side panel controls and connections Green LED and Toshiba Logo LEDTV back panel connections Connecting your TV Overview of cable typesConnecting a VCR and antenna or Cable TV no Cable box To view the antenna or Cable signalYou will need To view the VCRConnecting a VCR with S-video and a cable box To view basic and premium Cable channelsCoaxial cables Video cable Standard audio cablesTo view antenna or Cable channels To view the DVD playerTo view the VCR or view and record antenna channels To record a TV program while watching a DVDSelect the Video 2 video input source on the TV Connecting a camcorderTo view the camcorder video One Hdmi cable type a connector per Hdmi device To connect an Hdmi device, you will needTo view the Hdmi device video To connect a DVI device, you will needHdmi Control connection Before controlling the devicesConnecting an audio system To control the audioConnecting a personal computer PC Pin No SignalTo connect a PC to the PC in terminal on the TV To connect a PC to the Hdmi terminal on the TVUsing the remote control Preparing the remote control for useInstalling the remote control batteries Remote control effective rangeTheaterWide 1/2/3, Full, 43 HD, Native and Dot by DotTo use your TV remote control to operate a VCR, set the Mode Select switch to AUXDVD player or HTIB, set the Mode Select switch to AUXRemote Control functional key chart AUX 1 VCRProgramming the remote control to control your other devices Cable converter box Satellite receiverTV/VCR Combo DVD/VCR ComboHtib Icon Option Menu layout and navigationMain menu layout Setup/Installation menu layout Input Configuration Opens the Input Configuration menuNavigating the menu system Channel Program Start p Scans for new channels onSetting up your TV To configure the ANT/CABLE input sourceSelecting the menu language Toshiba Logo LEDProgramming channels automatically Manually adding and deleting channels in the channel memoryTo program channels automatically To add or delete channels in the channel memoryLabeling channels Setting the Hdmi audio mode To set the Hdmi audio modeTo create and assign a custom label To delete the custom labelViewing the digital signal meter Setting the time zoneReset Factory Defaults Viewing the system statusUsing the TV’s features Selecting the video input source to viewLabeling the video input sources To select the video input source to viewFavorites Browser Tuning channelsTuning channels using Channel Browser Elements of the ChannelBrowser Setting the Channel Tuning Mode Tuning to the next programmed channelTuning to a specific channel programmed or unprogrammed Adding and clearing channels and inputs in the History ListSwitching between two channels using Channel Return Switching between two channels using SurfLockTo select the picture size using the remote control To select the picture size using the menusNatural TheaterWide For 43 format programsTheaterWide For letter box programs TheaterWide For letter box programs with subtitlesSelecting the cinema mode Using the Freeze featureAdjusting the picture Selecting the picture modeAdjusting the picture quality To select the picture mode using the menu systemUsing the closed caption mode Digital CC SettingsBase closed captions CC SelectorAdjusting the audio Using the digital audio selectorMuting the sound Selecting stereo/SAP broadcastsAdjusting the audio quality Using the Dolby Digital Dynamic Range Control featureTo adjust the audio quality To select the optical audio output formatUsing the Locks menu Entering the PIN codeIf you cannot remember your PIN code Changing your PIN codeTo download the additional rating system if available Unlocking programs temporarily Using the input lock featureBlocking channels Using the control panel lock feature Using the PC settings featureUsing the GameTimer Using Hdmi Control Setting the PC AudioSetting the sleep timer Understanding the auto power off feature Understanding the last mode memory featureTo display TV status information using Recall To display TV status information using InfoUsing the TV’s advanced features Using dynamic contrastUsing the static gamma feature Selecting the color temperatureUsing Mpeg noise reduction Using the Game Mode featureUsing the advanced audio settings features Using the QSound sound featureTo adjust the QSound settings Highlight Advanced Audio Settings and pressTroubleshooting General troubleshootingChannel tuning problems Closed caption problemsRating blocking V-Chip problems Hdmi problemsSpecifications AppendixAcceptable signal formats for PC in and Hdmi terminals Format Resolution Frequency Pixel Clock FrequencyLimited United States Warranty For LCD Televisions 26 and LargerLimited Canadian Warranty For Toshiba Brand Flat Panel TelevisionsDisclaimer and Limitation of Remedy Appendix Page Toshiba America Consumer PRODUCTS, L.L.C