Bose 28, 18 Series II manual Troubleshooting, Problem What to do

Page 41

 

 

 

 

Reference

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

Problem

What to do

 

 

 

 

System doesn’t

• Make sure the power connector is inserted securely into the media center, the power cord

 

do anything

 

is inserted securely into the Acoustimass® module, and the power pack and power cord

 

 

 

are fully plugged into operating AC wall outlets.

 

 

• Be sure to press a source button (CD/DVD, AM/FM, etc.) on the LIFESTYLE®

 

 

 

remote control.

 

 

• Unplug the media center power supply for 60 seconds, then reconnect it.

 

 

 

This allows the unit to reset itself after a power surge or power interruption.

 

 

 

 

 

No sound

•

Increase the volume.

 

 

• Check to see if MUTE is lit on the display. If it is, press the Mute button on the remote control

 

 

 

to unmute the sound.

 

 

• Make sure that the power switch on the Acoustimass module is set to ON (I).

 

 

• Make sure that the audio input cable:

 

 

 

-

connector is firmly seated in the media center Main Speaker jack

 

 

 

-

multi-pin connector at the other end is firmly seated in the Acoustimass module

 

 

 

 

AUDIO INPUT jack.

 

 

• Check connections between the cube speakers and the module.

 

 

• Turn the media center off for 60 seconds, then on again, to restore communication

 

 

 

between the media center and the speakers.

 

 

• Check the connections for any external components. Make sure that you have pressed

 

 

 

the correct remote button for the source you want to hear.

 

 

• For CD or DVD play, be sure the disc is placed correctly, label-side up, in the disc tray.

 

 

• Connect the FM and AM antennas.

 

 

• Make sure that the power switch on the Acoustimass module is set to ON (I).

 

 

 

 

No sound from

• Make sure the center speaker cable is connected at both ends.

 

center speaker

• Select 3- or 5-speaker mode.

 

 

 

 

Too much sound

• Decrease the Center Channel setting.

 

from center speaker

 

 

 

 

 

 

 

 

No sound

•

Select 5-speaker mode.

 

from surround speakers

• Increase the Surround setting for the source being played.

 

 

• Make sure the video sound source is stereo and surround-encoded,

 

 

 

and the component used (TV, VCR, DVR, etc.) is stereo.

 

 

 

 

Surround speakers

• Decrease the Surround setting for the source being played.

 

are too loud

• Make sure that the left and right front speakers are connected to the front speaker jacks

 

 

 

(blue) and the left and right surround speakers are connected to the surround speaker

 

 

 

jacks (orange).

 

 

 

 

Remote control

• Check batteries and their polarity (+ and –).

 

behaves erratically

• Move the remote (or the media center) a few feet to avoid an area of “dead spots.”

 

or it does not work

• Make sure the power cable between the media center and its power source is firmly

 

 

 

seated, uncoiled, and extended to its full length.

 

 

• Make sure the remote control and media center house codes match.

 

 

• Install a remote control extender.

 

 

 

 

System turns on by itself,

• Change the house code setting to prevent signals from conflicting with another nearby

 

or behaves erratically

 

LIFESTYLE® system.

 

 

 

 

 

English

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Contents Operating Guide Please read this owner’s guide Safety InformationContents Contents Welcome IntroductionTypes of discs you can play Glossary of audio termsIntroduction Power and mute Remote controlCapabilities and Controls Source and input selectionMenu and program selection If the remote does not work as you expect Play optionsControls Media centerDisplay window Light indicatorsActivating component or progressive scan connections Making it all work together smoothly System OperationTo turn on other components To watch videoLoading and playing a DVD To adjust what you see or hearGeneral System Operation Loading and playing a CD Using parental controlsControl options If you want to Do thisCD tracks If you want toChanging stations Using the radioSetting a station preset Using the sleep timer Using the headphone jackTo set the timer To remove a station presetFor TV control Using your Lifestyle remote with other componentsControlling External Sources Remote Control Philex Philharmonic Philips Phoenix Phonola Changing the TV Power Follow the process below For cable/satellite controlFor AUX control For VCR or DVR controlDesignating one video tuner How to see your options Changing Source SettingsMaking adjustments to a particular source How to change the settings CD setting options Tuner setting options FM or AM radioFeatures Default Setting Effect of this Setting Default Setting Features Options Effect of this SettingFeatures Options Effect of this Setting DVD setting optionsTV setting options for VCR, CBL-SAT, and AUX Making system adjustments Using System MenusHow to see the System menu How to make changesAudio options Expansion protocol ADAPTiQImportant Note Video optionsMedia center options Remote control options Applying parental control DVD Lock optionsTo set the restriction level and passwords Setting Rating RestrictionParental Control AudienceReplacing the remote control batteries Remote control maintenanceChanging house code settings ReferenceFor a Bose link remote in another room Setting up a second room with soundOther switches Bose link the key to assured compatibility Bose link remote switch settingsCleaning the media center Limited warrantyCleaning the speakers Cleaning discsProblem What to do TroubleshootingTV, CD/DVD, VCR Contacting customer serviceTechnical information Accessories
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