Bose 18 Series II, 28 manual Contacting customer service, Tv, Cd/Dvd, Vcr

Page 42

English

Reference

	Problem	What to do

	Radio does not work	• Make sure antennas are connected properly.
		• Move AM antenna at least 20 inches (50 cm) from the media center.
		• Adjust antenna position to improve reception.
		• Make sure the AM antenna is in an upright position.
		• Move antennas farther from media center, TV, or other electronic equipment.
		• Select another station. You may be in an area of weak signal coverage for some stations.

	The disc does not play	• After pressing the CD/DVD button, wait a few seconds before pressing Play.
		• Make sure the disc is properly inserted (label side up).
		• Eject the disc and try loading it again.
		• The CD may be dirty. See “Cleaning discs” on page 40.
		• Try another CD. The CD may be defective or not compatible. See “Types of discs you can
		play” on page 5.

	FM sound is distorted	• Adjust antenna position to reduce interference.

	FM sound is noisy	• Weak FM stations will produce static in the surround speakers. Select the 2-speaker mode
	in surround mode	in the Settings menu to minimize noise. See “Tuner setting options (FM or AM radio)” on
		page 26.

	Sound is distorted	• Make sure speaker cables are not damaged and the connections are secure.
		• Reduce the output level from any external components connected to the media center.

	No sound from	• Check the connections.
	TV, CD/DVD, VCR,	• Make sure that component is turned on.
	or AUX	• Refer to the component owner’s manual.

	LIFESTYLE® remote	• Make sure correct codes are set.
	does not control	See “For TV control” on page 18.
	your TV, VCR,	• Make sure that the front of the media center is not obstructed. The IR emitter that sends
	cable/satellite box,	commands to your external components is below the disc tray.
	or other external
		• If you still cannot control your external components successfully, you may need to connect
	component
		the external IR emitter, included with your system, to the IR EMITTER jack on the rear

		panel of the media center. See “Connecting the optional IR emitter cable” in your
		LIFESTYLE® system Installation Guide.

	Your TV turns	• Reposition the TV on/off sensor on the back of your TV. Or check the SCART connector if
	on and off unexpectedly	you use one.
		• Verify that the TV on/off sensor is working properly by choosing TV Power Status under
		Video in the System menu.

	TV screen goes dark	• Use the media center to check the Video Format and Progressive Scan settings, following
	or image flips repeatedly	instructions in “Activating component or progressive scan connections” on page 11.
	after making a change	-	Video Format should be set to NTSC (U.S. standard) or PAL (European standard).
	to a Video feature in	-	Make sure the Progressive Scan setting is Off, unless you have used a component
	System settings		video connection and progressive scan is a feature of the TV.

	You forgot	• Enter the numbers 2673 as temporary password to access the parental controls. Then
	your password	create a new password.

Contacting customer service

For additional help in solving problems, contact Bose® customer service. See the address and phone number list included with your system.

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Contents Operating Guide Safety Information Please read this owner’s guideContents Contents Types of discs you can play IntroductionWelcome Glossary of audio termsIntroduction Capabilities and Controls Remote controlPower and mute Source and input selectionMenu and program selection Play options If the remote does not work as you expectMedia center ControlsLight indicators Activating component or progressive scan connectionsDisplay window To turn on other components System OperationMaking it all work together smoothly To watch videoTo adjust what you see or hear General System OperationLoading and playing a DVD Control options Using parental controlsLoading and playing a CD If you want to Do thisIf you want to CD tracksUsing the radio Setting a station presetChanging stations To set the timer Using the headphone jackUsing the sleep timer To remove a station presetUsing your Lifestyle remote with other components Controlling External SourcesFor TV control Remote Control Philex Philharmonic Philips Phoenix Phonola Changing the TV Power For cable/satellite control Follow the process belowFor VCR or DVR control For AUX controlDesignating one video tuner Changing Source Settings Making adjustments to a particular sourceHow to see your options How to change the settings Features Default Setting Effect of this Setting Tuner setting options FM or AM radioCD setting options Default Setting Features Options Effect of this SettingDVD setting options Features Options Effect of this SettingTV setting options for VCR, CBL-SAT, and AUX How to see the System menu Using System MenusMaking system adjustments How to make changesAudio options ADAPTiQ Expansion protocolVideo options Important NoteMedia center options Remote control options DVD Lock options Applying parental controlParental Control Setting Rating RestrictionTo set the restriction level and passwords AudienceChanging house code settings Remote control maintenanceReplacing the remote control batteries ReferenceSetting up a second room with sound Other switchesFor a Bose link remote in another room Bose link remote switch settings Bose link the key to assured compatibilityCleaning the speakers Limited warrantyCleaning the media center Cleaning discsTroubleshooting Problem What to doContacting customer service TV, CD/DVD, VCRAccessories Technical information