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Troubleshooting (VCR)
Before contacting a Samsung authorized service centre, perform the following simple checks.
PROBLEM | EXPLANATION/SOLUTION | |
|
| |
No power | • Check that the power plug is connected to a wall outlet. | |
| • Have you pressed the /I button? | |
|
| |
You cannot insert a video cassette | • A video cassette can only be inserted with the window side up and the safety tab | |
| facing you. | |
|
| |
The television programme was not recorded | • Check the DVD Recorder & VCR antenna connections. | |
| • Is the DVD Recorder & VCR tuner properly set? | |
| • Check if the safety tab is intact on the cassette. | |
|
| |
Timer recording was unsuccessful | • | |
| • Check whether you inserted a tape which has enough time to record | |
|
| |
No playback picture or the picture is | • Check to see if you are using a prerecorded tape. | |
distorted | ||
| ||
|
| |
You cannot see normal broadcasts | • Check the tuner/external setting. It should be on tuner. | |
| • Check the TV antenna connections. | |
Noise bars or streaks on playback | • Press the PROG/TRK (,/.) buttons to minimize this effect. | |
|
| |
When the ( ) button is pressed during | • A still picture may have “noise bars”, depending on the condition of the tape. | |
playback, the still picture has severe “noise | ||
Press the PROG/TRK (,/.) buttons during slow motion to minimize this effect. | ||
bar” streaks | ||
| ||
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| |
Video Head Cleaning | • If poor pictures appear on a variety of cassettes, the video heads may need cleaning. | |
| This is not a common problem and unless it appears, the heads should not be | |
| cleaned. | |
| When cleaning the video heads, read all instructions provided with the head cleaning | |
| cassette. Incorrect head cleaning can permanently damage the video heads. | |
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|
If you are unable to solve the problem after reading the above instructions, note:
•The model and serial number on the rear of your DVD Recorder & VCR
•The warranty information
•A clear description of the problem
Then contact your nearest SAMSUNG authorized service centre.
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