Samsung BN68-03114A-01 Others, Component cable connection Connection, Contents, Brightness lower

Page 42

Other Information

Issues

Solutions and Explanations

Others

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates

buzzing noise from the TV speakers with

that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI

Component cable connection.

connection.

 

 

The picture won’t display in full screen.

• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)

 

contents.

 

• Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your

 

TV.

 

• Adjust the picture size options on your external device or TV to full screen.

 

 

The remote control does not work.

• Replace the remote control batteries with the poles (+/–) in the right direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The TV is making a humming noise.

• Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges

 

that are used to create the images on the screen.

 

• If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the

 

brightness lower.

 

• You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard

 

surface. Also try rerouting your connection cables.

 

• Improper installation of wall mount can create excessive noise.

 

 

Image Retention (Burn In) Issue.

• To minimize the possibility of screen burn, this unit is equipped with screen burn reduction technology.

 

Pixel Shift technology enables you to set picture movement up/down (Vertical Line) and side to side

 

(Horizontal Dot).

 

 

The cable/set top box remote control

• Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for the

doesn’t turn the TV on or off, or adjust the

SAMSUNG TV code.

volume.

 

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

accordingly. Refer to the resolution settings on page 11 of this manual.

 

 

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component (p. 24).

 

• Caption must be activated on the external device (p. 24).

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is unavailable

• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 25).

in the Self Diagnostic Test menu.

 

 

 

The TV is tilted to the side.

• Remove the base stand from the TV and reassemble it.

 

 

The channel menu is greyed out

• The Channel menu is only available when the TV source is selected.

(unavailable).

 

 

 

Your settings are lost after 30 minutes or

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change

every time the TV is turned off.

the settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the

 

SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE(p. 8).

 

 

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are

 

flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90

 

degree connectors.

 

 

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of the TV.

 

 

 

POP (TV’s internal banner ad) appears on

• Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 8).

the screen.

 

 

 

Some of above pictures and functions are available at specific models only.

42 English

Image 42
Contents Samsung Electronics Canada Inc., Customer Service BN68-03114A-01User Instructions EnglishContents Getting Started List of FeaturesAccessories 3301-002049Stand 1EA Guide Stand 1EA Install the StandSee separate guide for installing the stand Follow the steps below to connect the TV to the standProduct color and shape may vary depending on the model Power Indicator Remote control sensor Standby modeViewing the Control Panel 3D EmitterDisplays and selects the available video sources p Viewing the Remote ControlBrings up the OSD Exits the menuConnecting to an Antenna Plug & Play Initial SetupConnecting to an AV Device ConnectionsConnections Connecting to an Audio Device Digital Audio OUT OpticalVertical Frequency Pixel Clock Sync Polarity Mode Connecting to a PCUsing an HDMI/DVI Cable or a D-sub Cable +/+Source List Basic FeaturesHow to Navigate Menus Edit NameAuto Program Channel ListAntenna Air / Cable t Seeing ChannelsProgrammed Other FeaturesClear Scrambled Channel Editing ChannelsAdvanced Settings Mode tEco Solution Fine TunePicture Options Film Mode Off Screen Burn ProtectionPicture Options Off Turns the Expert Pattern function offComponent 480i, 480p Zoom2 DTV1080i 169, 43, Wide Fit Available only in Hdmi mode169, Zoom1 Screen FitDisplays the images for Viewing TV using the 3D functionOO Menu → Picture → 3D → Entere 3D emitter60 Hz How to watch the 3D image03FeaturesBasic English Otherwise, you may not be able to enjoy proper 3D effectsScreen Picture Reset OK / CancelAuto Adjustment t SRS TheaterSound tPreferred Language Auto Volume Off / Normal / NightSound Reset OK / Cancel Multi-Track Sound MTS tTimer Using the Sleep TimerSetting the On / Off Timer SecurityBlocked TV-G, TV-PG, TV-14 and TV-MA. Contains themes or content which may not be→ 2 → 4 → POWERon Sub-ratings D, L, S, V work similarly. So, if youCaption OO MENUm→ Setup → EntereMenu Language GeneralPicture In Picture PIP PIP tSelf Diagnosis Support MenuHD Connection Guide Software UpgradeSoftware Upgrade Contact SamsungAdvanced Features Connecting a USB DeviceMedia Play Screen Display Sorting standard is different depending on the contentsVideos Name File extension Format04Features Advanced English Yy Supported Video FormatsMusic PhotosMedia Play Additional Functions List section using the Green buttonPlaying Multiple Files AdvancedSettings Same file name as the video AudioAnynet+ Anynet+ Device Home TheaterSetting Up Anynet+ Switching between Anynet+ DevicesRecording Listening through a ReceiverTroubleshooting for Anynet+ 05InformationOher English Installing the Wall MountOther Information Blanking BracketSecuring the Installation Space Product Family Inches Vesa Spec Standard QuantityTV-Holder Kit Sold Separately Installing the TV-HolderSecuring the TV to the Wall 05InformationOher TV-Holder BN96-15753ATroubleshooting Issues Solutions and ExplanationsOn, refer to Remote control does not work below Sound ProblemAt maximum volume There is no signalCable/set top box remote control ContentsImage Retention Burn In Issue Volume Mode Not Supported messageStorage and Maintenance LicenseSpecifications Jack panel detail / Rear view Other Information DimensionsFront view / Side view Model name PN50C490Favorite Channels Film Mode Fine Tune Flesh Tone Frequency IndexAmplify Antenna Anynet+