Samsung PS-37S4A manual No sound or picture, Check that you have pressed the I button On/Off

Page 63

Troubleshooting: Before Contacting Service Personnel

ENG

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the “ I ” button (On/Off) and the
		POWER ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆	Check whether the volume MUTE ( ) button on the remote control
		has been pressed.

No picture or black and white picture	◆	Adjust the colour settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents PDP-TELEVISION User Instructions Sold Separately Video CableScart Cable Contents Contents SymbolsActual configuration on your PDP may be different Your New Plasma Display PanelDepending on your model For further details about connection, refer to pages 55~59 Rear PanelInfrared Remote Control Assembling the Stand-Base Inserting the Batteries in the Remote ControlWall Mount Bracket Plastic Hanger Installing the Display on the Wall Attachment PanelWall Rear of the PDP Connecting to an Aerial or Cable Television NetworkConnecting a Satellite Receiver or Decoder Using a Coaxial cableFront of the PDP Switching On and OffPlacing in Standby Mode Mains lead is attached to the rear of your PDPDisplay the on-screen menu system Becoming Familiar with the Remote ControlRemote control is used mainly to Change channels and adjust the volumeSetting Up Your Remote Control To start the search, press the Enter button Plug & Play FeatureChoosing Your Language If you want to reset this featureSee Storing Channels AutomaticallyAuto NT3.58 NT4.43 PAL60 Storing ChannelsManuallyYou wish to identify Auto PAL Secam orChannel mode Skipping Unwanted Channels Skipping unwanted channelsResult The Edit menu is displayed Sorting the Stored Channels Assigning Names to Channels Result The options available are listed Using the LNA Low Noise Amplifier FeatureActivating the child lock Activating the Child LockDisplaying Information Changing the Picture StandardDynamic Standard Movie Custom High Middle Low Custom Adjusting the Picture Settings Brightness, SharpnessColour Tone Cool2, Cool1, Normal, Warm1, Warm2 Custom PC mode only Colour1 Colour2 Colour3 Adjusting the Picture Settings PC or DVI ModePreset to the PC mode by using the Source button Setting the Picture PC ModeSetting the Picture PC Mode Using the Fine Tune Colour System and Sound System settings are correctIf reception is weak, you can fine tune a channel manually Result You can view every memorized channel in order Viewing the Channel Scan PictureFreezing the Current Picture Result Main menu is displayedPositioning and Sizing the screen using Zoom PC to DVI ModeSelecting the Picture Size DNIeTM Digital Natural Image engine Selecting the Film ModeSetting the Melody Sound Setting the Blue ScreenTV Ext.1 Ext.2 Ext.3 AV1 AV2 Table of PIP SettingsViewing the Picture In Picture PIP Result The sources are displayed in the following orderEasy functions of remote control Ext.2, Ext.3, AV1, AV2, S-Video,Component1Component2, PC, DVI Using the Digital NR Digital Noise Reduction Feature Standard Music Movie Speech Custom Changing the Sound StandardAdjusting the Volume Automatically Adjusting the Sound SettingsSetting the TruSurround XT Selecting the Internal MuteStereo Selecting the Sound Mode depending on the model Setting the Sleep Timer Setting and Displaying the Current Time Absent Power Off Switching the Television On and Off AutomaticallySatellite STB, AV Receiver, DVD Receiver, Game Viewing an External Signal SourceRedirecting an Input to the External Output Contents Teletext FeaturePress the TTX/MIX button again Displaying the Teletext InformationTo display Press Selecting Display OptionsSelecting a Teletext TeleWeb Feature Option Opening the Home Using the TeleWeb Menu after Displaying the TeleWebBookmarking the current Entering the bookmarked URLButton Function TeleWeb Easy Accessing the TeleWeb Service via the Remote ControlInput Connecting to the External DevicesInput/Output Specification Rear of the TVRear of the TV Connecting to the S-Video InputConnecting to the PC Input Connecting to the DVI InputConnecting to the Component Input Connecting and Using the Home Theater System Connecting the Home Theater SystemTo Display the DVD Home Theater Setting up Your PC Software Windows only Bit colourShown at left is a typical screen for Display dialog box Input Mode PC/DVI Video Signal Dot x Line Vertical HorizontalNVidia chipset Pin Configurations Normal picture but no sound Check the volume Power buttonCheck the picture contrast and brightness settings Check the volumeWamer amex Programming the Remote Control for Other Components003, 024 019, 023Programming the Remote Control for Other Components Bell&Howell040, 047, 050, 052, 060, 063, 065, 066, 067 After Sales Service