Toshiba 50HM66, 56HM66 manual Sound problems, Remote control problems, Channel tuning problems

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HM66_EN.book Page 45 Thursday, February 23, 2006 2:49 PM

Chapter 7: Troubleshooting

–If the TV is connected to an A/V receiver that has a programmable audio delay feature, use this feature to help synchronize the sound to the picture.

–If you notice this phenomenon only on certain TV channels, please contact your local broadcast, cable, or satellite provider to inform them of this issue.

Sound problems

•Check the antenna/cable connections (- Installation Guide).

•The station may have broadcast difficulties. Try another channel.

•The sound may be muted. Press z.

•If you hear no sound, try setting the MTS feature to Stereo mode (- page 33).

•Make sure the Speakers function in the Audio Setup menu is set correctly (- page 34).

•If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 33).

•If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 33).

•When using an external audio amplifier, if you connect the amplifier to the VAR. AUDIO OUT terminals, the volume of the TV and amplifier must be set above 0 or you will not hear any sound (- Installation Guide).

Remote control problems

•Make sure the remote control is set to the correct device mode (- pages 9–10).

•Remove all obstructions between the remote control and the TV.

•The remote control batteries may be dead. Replace the batteries (- page 7).

•Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 9–13).

•If the TV still does not act as expected, use the Restore Factory Defaults procedure (- page 22).

Channel tuning problems

•Make sure the remote control is set to the correct device mode (- page 8).

•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 17).

•The channel may be blocked by the Channels Block feature. Unblock the channel (- page 37).

•If you are unable to tune digital channels, check the antenna configuration (- page 16). If you are still unable to tune digital channels, clear all channels from the channel list (-page 18) and reprogram channels into the channel memory (- page 17). If you are still unable to tune digital channels, use the Restore Factory Defaults procedure (- page 22). Also see “TV stops responding to controls” and “Other problems” (- page 44).

Closed caption problems

•If the program or video you selected is not closed- captioned, no captions will display on-screen (- page 31).

•If text is not available, a black rectangle may appear on- screen. If this happens, turn off the closed caption feature (- page 31).

•A closed caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 31).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared (- page 35).

•The V-Chip feature is available for the U.S. V-Chip system only (- page 36).

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Contents 50HM66 56HM66 Welcome to Toshiba Voice announce featureTrademark Information Television Stand Model 50HM66 ST5066 56HM66 ST5666Contents Introduction Features of your new TVControl panel TV front and side panel controls and connectionsBlue, Yellow and Green/Red LEDs ColorStream HD-1, ColorStream HD-2, Hdmi 1, Hdmi 2, ANTColorStream HD-1 and ColorStream HD-2 TV back panel connectionsPreparing the remote control for use Using the remote controlInstalling the remote control batteries Remote control effective rangeTheaterWide 1/2/3, and Full Learning about the remote controlUsing the remote control to control your other devices To use your TV remote control to operate aCH Bb VCR DVD Remote Control functional key chartProgramming the remote control to control your other devices Satellite receiver Cable converter boxTV/VCR Combo DVD/VCR ComboHtib Menu layout and navigation Main menu layoutIcon Option Setup menu Setup/Installation menu layoutInstallation Navigating the menu systemTo configure the ANT 1 and ANT 2 input sources Setting up your TVSelecting the menu language To select the menu languageManually adding and deleting channels in the channel memory Programming channels automaticallyTo program channels automatically To add or delete channels in the channel memoryChannels Programming your favoriteTo program favorite channels for another input To clear your favorite channel listsTo tune your favorite channels for the current ANT input Setting the Hdmi audio mode Setting the ColorStream HD audio modeSetting the Quick Restart feature Viewing the CableCARD menuTo set the Quick Restart feature Viewing the digital signal meterTo view the digital signal meter To close the screen and return to the Terrestrial menuRestore Factory Defaults To close the screen and return to the Installation menuTo cancel the reset Viewing the system statusSelecting the video input source to view Using the TV’s basic featuresLabeling the video input sources To select the video input source to viewUsing the Channel Browser Tuning channelsInput labeling example To clear the input labelsElements of the Channel Browser banner Tuning to a specific channel programmed or unprogrammed Tuning your favorite channelsSwitching between two channels using Channel Return Switching between two channels using SurfLockTo select the picture size Selecting the picture sizeNatural picture size TheaterWide 1 picture size For 43 format programFull picture size for 169 480i, 480p source programs only To set the scroll settingsTo turn on the auto aspect ratio feature Signal Selected when Auto Aspect is On SourceTo turn off the auto aspect ratio feature To set the Cinema Mode to VideoSelecting the picture mode Adjusting the pictureAdjusting the picture quality Mode Picture QualityClosed Caption Advanced Using the closed caption modeTo view captions or text To customize the closed captionsUsing the digital audio selector Adjusting the audioDigital closed captions Muting the soundTo adjust the audio quality Adjusting the audio qualitySelecting stereo/SAP broadcasts To listen to stereo soundUsing the StableSound feature Turning off the built-in speakersSelecting the optical audio output format Entering the PIN code Using the Locks menuIf you cannot remember your PIN code Changing your PIN codeTo block and unblock TV programs and movies Blocking TV programs and movies by rating V-ChipBlocking TV programs and movies by alternate ratings TV-14To block channels Blocking channelsTo unblock individual channels To block all channels at onceUnlocking programs temporarily Using the input lock featureTo temporarily unlock the program To lock/unlock the video inputsUsing the control panel lock feature Setting the sleep timerUnderstanding the last mode memory feature Understanding the auto power off featureTo display TV setting information on-screen To close the Recall screenUsing the advanced picture settings features Using the TV’s advanced featuresUsing dynamic contrast Using CableClear/DNR digital noise reduction Selecting the lamp mode Selecting the color temperature To select the color temperature To select the lamp modeUsing the advanced audio settings features Using the Game Mode featureUsing the SRS WOW surround sound feature General troubleshooting TroubleshootingRemote control problems Sound problemsChannel tuning problems Closed caption problemsLED indications LED Indication Condition Solution Voice AnnounceWhen to replace the lamp unit Lamp unit replacement and careAppendix CanadaRequired tools How to replace the lamp unitDisposing of the used lamp unit Replace the screw and tighten using a manual screwdriverSpecifications For DLP Television Models Limited United States WarrantyHow to Obtain Warranty Services Limited Canada WarrantyHM66EN.book Page 53 Thursday, February 23, 2006 249 PM Wowsrs 3D IndexHM66EN.book Page 55 Thursday, February 23, 2006 249 PM 06-03
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