Toshiba 57HM117 manual Remote control problems, Channel tuning problems, Closed caption problems

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57HM117_EN.book Page 61 Friday, March 23, 2007 9:48 AM

Chapter 8: Troubleshooting

•The sound may be muted. Press VOLUME.

•If you hear no sound, try setting the MTS feature to Stereo mode (- page 47).

•If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 47).

•If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 47).

•When using an external audio amplifier, if you connect the amplifier to the FIXED AUDIO OUT terminals, the volume of the amplifier must be set above 0 or you will not hear any sound (- page 20).

Remote control problems

•Make sure the remote control is set to the correct device mode (- page 23).

•Remove all obstructions between the remote control and the TV.

•The remote control batteries may be dead. Replace the batteries (- page 22).

•Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 24–28).

•If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 36).

Channel tuning problems

•Make sure the remote control is set to the correct device mode (- page 23).

•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 32).

•The channel may be blocked by the Channels Block feature. Unblock the channel (- page 51).

•If you are unable to tune digital channels, check the antenna configuration (- page 31). If you are still unable to tune digital channels, clear all channels from the channel list (- page 33) and reprogram channels into the channel memory (- page 32). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure (- page 36). Also see “TV stops responding to controls” and “Other problems”

(- page 60).

Closed caption problems

•If the program or video you selected is not closed- captioned, no captions will display (- page 45).

•If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (- page 45).

•A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 45).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared (- page 49).

•The V-Chip feature is available for the U.S. V-Chip system only (- page 50).

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Contents 57HM117 65HM117 Dear Customer Safety PrecautionsInstallation, Care, and Service Important Safety InstructionsAdditional Safety Precautions InstallationCare ServicePart Important notes about your DLP projection TV Voice announce featureTrademark Information Contents Index Introduction Features of your new TVWelcome to Toshiba DeathIntroduction Blue, Yellow, and Green/Red TV front and side panel controls and connectionsHD1, ColorStream HD2, Hdmi 1, Hdmi 2, Hdmi 3, PC Control panelColorStream HD-1 and ColorStream HD-2 TV back panel connectionsOverview of cable types Connecting your TVAbout the connection illustrations To view the antenna or Cable signal Connecting a VCR and antenna or Cable TV no Cable boxYou will need To view the VCRTo view basic and premium Cable channels Connecting a VCR with S-video and a cable boxCoaxial cables Video cable Standard audio cablesTo view the DVD player To view antenna or Cable channelsTo view the VCR or view and record antenna channels To record a TV program while watching a DVDTo control the devices To connect the IR blaster cableIf you cannot locate the device’s infrared sensor To view the camcorder video Connecting a camcorderSelect the Video 2 video input source on the TV To connect an Hdmi device, you will need Connecting an Hdmi or DVI device to the Hdmi inputTo view the Hdmi device video To connect a DVI device, you will needTo control the audio Connecting an audio systemFormat Resolution Frequency Connecting a personal computer PCTo connect a PC to the PC in terminal on the TV To connect a PC to the Hdmi terminal on the TVPreparing the remote control for use Using the remote controlInstalling the remote control batteries Remote control effective rangeTheaterWide 1/2/3, Full, and 43 HD Learning about the remote controlTo use your TV remote control to operate a Using the remote control to control your other devicesVCR, set the Mode Select switch to AUX DVD player or HTIB, set the Mode Select switch toAUX 1 VCR Remote Control functional key chartProgramming the remote control to control your other devices Satellite receiver Cable converter boxTV/VCR Combo DVD/VCR ComboHtib Main menu layout Menu layout and navigationIcon Option Setup menu Setup/Installation menu layoutInstallation Navigating the menu systemTo configure the ANT input source Setting up your TVSelecting the menu language To select the menu languageManually adding and deleting channels in the channel memory Programming channels automaticallyTo program channels automatically To add or delete channels in the channel memoryLabeling channels To set the Hdmi audio mode Setting the Hdmi audio modeTo create and assign a custom label To delete the custom labelTo set the Power-On Mode feature Viewing the digital signal meterTo view the digital signal meter To close the screen and return to the Terrestrial menuReset Factory Defaults To close the screen and return to the Installation menuTo cancel the reset Viewing the system statusSelecting the video input source to view Using the TV’s featuresLabeling the video input sources To select the video input source to viewTuning channels using Channel Browser Tuning channelsFavorites Browser Adding and clearing channels and inputs in the History List Elements of the Channel BrowserSwitching between two channels using Channel Return Tuning to a specific channel programmed or unprogrammedSwitching between two channels using SurfLock Natural picture size Selecting the picture sizeTheaterWide 1 picture size for 43 format programs TheaterWide 2 picture size for letter box programsFull picture size for 169 480i, 480p source programs only To set the scroll settingsTo turn off the auto aspect ratio feature To turn on the auto aspect ratio featureTo set the Cinema Mode to Film To set the Cinema Mode to VideoSelecting the picture mode Adjusting the pictureAdjusting the picture quality Digital CC Settings Using the closed caption modeBase closed captions To view captions or textUsing the digital audio selector Adjusting the audioCC Selector Muting the soundTo adjust the audio quality Adjusting the audio qualitySelecting stereo/SAP broadcasts To listen to stereo soundUsing the Dolby Digital Dynamic Range Control feature Using the StableSound featureEntering the PIN code Using the Locks menuIf you cannot remember your PIN code Changing your PIN codeBlocking TV programs and movies by rating V-Chip Press b to highlight Enable Rating BlockingTo block and unblock TV programs and movies To download the additional rating system if availableTo block channels Blocking channelsTo unblock individual channels Unlocking programs temporarily Using the input lock featureUsing the control panel lock feature Using the PC settings featureTo adjust the PC settings To lock the control panelSetting the sleep timer Setting the PC AudioUnderstanding the last mode memory feature Understanding the auto power off featureTo display TV status information using Recall To display TV status information using InfoUsing the advanced picture settings features Using the TV’s advanced featuresUsing dynamic contrast Using the static gamma featureSelecting the lamp mode Selecting the color temperatureTo select the color temperature To select the lamp modeTo change the CableClear settings Using Mpeg noise reductionCableClear field, select your desired setting To select the Mpeg noise reduction levelUsing the Game Mode feature Using the advanced audio settings featuresUsing the SRS WOW surround sound feature General troubleshooting TroubleshootingChannel tuning problems Remote control problemsClosed caption problems Rating blocking V-Chip problemsLED indications LED Indication Condition Solution Voice AnnounceWhen to replace the lamp unit Lamp unit replacement and careAppendix CanadaRequired tools How to replace the lamp unitDisposing of the used lamp unit Replace the screw and tighten using a manual screwdriverPin No Signal name SpecificationsFor DLP Television Models Limited United States WarrantyFor Toshiba Brand DLP Television Models Limited Canadian WarrantyArbitration and Dispute Resolution 57HM117EN.book Page 70 Friday, March 23, 2007 948 AM Programming Index57HM117EN.book Page 72 Friday, March 23, 2007 948 AM 57HM117EN.book Page 73 Friday, March 23, 2007 948 AM 07-04

65HM117, 57HM117 specifications

The Toshiba 57HM117 and 65HM117 are part of Toshiba's line of rear projection televisions that offered consumers a compelling blend of advanced technology and large screen entertainment, ideal for movie enthusiasts and gamers alike.

One of the standout features of these models is their impressive screen size, providing a cinema-like experience right from the comfort of home. The 57HM117 comes with a screen size of 57 inches, while the 65HM117 boasts an even larger 65-inch display, making both models suitable for expansive living spaces or home theaters.

Both televisions employ Toshiba's DLP (Digital Light Processing) technology, which utilizes micro-mirrors to produce bright and sharp images. This technology is known for its ability to deliver vibrant colors and a high contrast ratio, enhancing the overall viewing experience. The 57HM117 and 65HM117 support a native resolution of 1080p, which means they can display high-definition content with remarkable clarity and detail, perfect for enjoying Blu-ray films or high-definition broadcasts.

In terms of connectivity, these models are equipped with multiple inputs, including HDMI, component, and composite connections, allowing users to easily connect a range of devices such as DVD players, gaming consoles, and streaming devices. This versatility ensures that users can enjoy a wide variety of content with ease. Additionally, they feature integrated digital tuners for access to over-the-air broadcast channels.

Another notable characteristic is Toshiba’s variable picture modes, which allow users to customize their viewing preferences depending on the content being viewed or the ambient light in the room. Options typically include settings designed for sports, movies, and standard viewing.

The design of both televisions is sleek and modern, complementing any home decor. The rear projection technology means that they can be placed close to walls, making them a suitable choice for smaller spaces without sacrificing the size of the screen.

Ultimately, the Toshiba 57HM117 and 65HM117 televisions represent a blend of innovative technology and user-friendly features, making them a strong choice for anyone looking to enhance their home entertainment experience.
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