Troubleshooting guide
Before requesting service, please perform the following checks.
If the problem remains unresolved, consult your dealer for instructions.
Do you have the latest firmware installed? Panasonic is constantly improving the unit’s
firmware to ensure that our customers are enjoying the latest technology. (> 16)
The following do not indicate a problem with this unit:
–Regular disc rotating sounds.
–Image disturbance during search.
–Image disturbance when replacing 3D discs.
∫Unit does not respond to remote control or front panel buttons.
Disconnect the AC mains lead, wait 1 minute, then reconnect the AC mains lead.
∫Cannot eject disc.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote
control until “06 FTO” is displayed on the unit’s display.
4 Press [OK].
General operation
To return to the factory preset.
¾Select “Yes” in “Default Settings” in the Setup menu. (> 36)
To return all settings to the factory preset.
¾Reset the unit as follows:
1 Turn the unit on.
2 Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote
control until “08 FIN” is displayed on the unit’s display.
4 Press and hold [OK] for more than 5 seconds.
The remote control does not work properly.
¾Change the batteries in the remote control. (> 5)
¾The remote control and this unit are using different codes.
If “SET ” is displayed on the unit’s display when a button is pressed on the remote control, change the code on the remote control.
Press and hold [OK] and the displayed number (“”) for more than 5 seconds.
The TV tuner mode is not displayed when the TV is switched on.
¾This phenomenon may occur, depending on the TV setting, when “Quick Start” is set to “On”.
¾Depending on the TV, this phenomenon may be prevented by reconnecting the HDMI cable to a different HDMI input terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password. You want to cancel the ratings level.
¾The ratings level returns to the factory preset.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote
control until “03 VL” is displayed on the unit’s display.
4 Press [OK].
This unit does not recognize the USB connection correctly.
¾ Disconnect and reconnect the USB cable. If it | Settings |
¾ USB devices may not be recognized by this | |
still does not recognize the connection, turn |
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this unit off and on again. |
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unit when connected using the following : |
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– a USB hub |
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– a USB extension cable |
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¾ If you connect USB HDD to this unit, use the |
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USB cable that is supplied with the HDD. |
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¾ When you connect a USB HDD, use the right |
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USB port (USB2). (> 17) |
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| Reference |
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