
Picture
The images from this unit do not appear on the TV.
Picture is distorted.
¾An incorrect resolution is selected in “HDMI Video Format”. Reset the setting as follows:
1Turn the unit on.
2Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote
control until “04 PRG” is displayed on the unit’s display.
4 Press and hold [OK] for more than
5 seconds.
Set the item again. (> 30)
–When Dolby Digital Plus, Dolby TrueHD, and
proper settings. (> 36)
¾The unit and TV are using different video systems.
1Turn the unit on.
2Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote
control until “05 P/N” is displayed on the unit’s display.
4 Press and hold [OK] for more than
5 seconds.
The system switches from PAL to NTSC or vice versa.
¾ The system used on the disc doesn’t match your TV.
–PAL discs cannot be correctly viewed on an
NTSC TV.
¾When “3D
¾[BDT330] When outputting in 24p (4K), images may be distorted depending on the HDMI cable. Use an HDMI cable that supports 4K output.
Video is not output. [BDT330]
¾Video from the HDMI AV OUT SUB terminal is not output when the “HDMI(SUB) Output Mode” is set to “V.OFF(Video Off)”. (> 31)
Video is not output in high-definition.
¾Confirm that “HDMI Video Format” in the Setup menu is set properly. (> 30)
3D video is not output.
¾Connect to a full
¾Is there a
¾[BDT330] If there is a
¾Are the settings on this unit and the TV correct? (> 21)
¾Is the amplifier/receiver that is connected between this unit and TV on?
¾Depending on the connected TV, the video being played back might switch to 2D video due to changes in resolution etc. Check the 3D setting on the TV.
3D video is not output correctly as 2D.
¾Select “Set before play” in the Setup menu, and select “2D Playback” in the setup screen displayed when playing 3D discs. (> 32, “3D
¾Discs that have recorded titles with Side by side (2 screen structure) and that can be enjoyed in 3D are played back in accordance with the settings of the TV.
A black band is displayed around the edge of the screen.
The aspect ratio of the screen is abnormal.
¾Confirm the “TV Aspect” is set properly. (> 35)
¾Adjust the aspect setting on the TV.
38 VQT4W95