Pioneer BDP-94HD operating instructions Hdmi troubleshooting

Additional information 09

Problem	Remedy
Cannot play multi-channel audio.	•Check the audio options available from the disc menu.
	•Multi-channel 192 kHz audio is output in 2 channels.
	•Check that the Dolby Digital Out and DTS Out settings (see Audio Out on page 42) are suitable for
	your amplifier/receiver — check the instruction manual that came with your amplifier/receiver.
	•If you connected this player to your amplifier/receiver using the 5.1 channel analog outputs, make
	sure the Audio Output Mode on page 43 and Speaker Setup on page 45 are set correctly.
	•If you connected this player to your amplifier/receiver using HDMI, or the optical/coaxial digital
	outputs, make sure that the output settings on your amplifier/receiver are correct (refer to the
	instruction manual that came with your amplifier/receiver).
	•To use the 7.1ch setting for Dolby Digital Out, set Dolby Digital  PCM.
Noise is output when DTS audio is played.	•If this unit is connected to a non-DTS compatible amplifier or decoder using a digital audio cable, set
	DTS Out to DTSPCM. If you do not do this, noise will be output when you play a DTS disc.
Cannot output 96 kHz or 192 kHz digital	•The player does not output digital audio from the optical/coaxial jacks at this sampling rate. The
audio from optical/coaxial digital output.	digital output is automatically downsampled.
Disc containing PC files won’t play.	•Make sure the disc is compatible with this player (see Disc/content format playback compatibility on
	page 8).
	•This player is compatible with multi-border discs, but only plays the first border.
	•Check that the file complies to one of the supported formats, bit rates or profiles (see File
	compatibility on page 9). Also check that the file is not damaged.
	•If the message Cannot play this format is displayed when you try to play PC files, check the file
	formats.
	•This player cannot play DRM-protected content on DVD and DRM-protected titles appear in the Disc
	Navigator with a lock icon ( ).
No picture or High Definition video output	•For copy-protection purposes, composite, S-video and component video output may not possible. See
when watching a BD.	Connecting for HDMI output on page 13 to connect using HDMI.
Image is blurred when you begin playback	•Certain televisions cause blur effects when playback of a disc begins. This is not a malfunction.
of a disc.
Tracks/files are repeated during random	•Because tracks/files are selected entirely at random, same tracks/files may be played in quick
play.	succession. For example, ‘Track 1’ may be followed by ‘Track 5,’ only to have ‘Track 1’ play again next.
	This is not a malfunction.
SlideShows do not play.	•If you have selected a single file and select Slideshow from the Photo Options menu, then only that
	single file is played back. To play a Slideshow you must select All Photos from the Browse menu.

Images no longer displayed when you change the 24p Direct Out setting to On.

•Depending on your display, some of the settings may result in the picture disappearing. In this case, press OUTPUT RESOLUTION repeatedly until the picture re-appears (see Changing the output video resolution on page 14).

HDMI troubleshooting

Problem

No HDMI video output.

(A connected HDMI component doesn’t work with this player.)

Remedy

•This unit has been designed to be compliant with HDMI (High-Definition Multimedia Interface). Depending on the component you have connected, unreliable signal transfers may result.

•If you connect a DVI device to the HDMI output of this player, ensure that it is compliant with High- bandwidth Digital Content Protection (HDCP).

•If the front panel HDMI indicator is unlit then:

–Make sure that you’ve selected this player as the HDMI input in the settings for the component you’re using. You may need to refer to the instruction manual of the component to do this.

–Check that the HDMI cable is connected properly and that the cable isn’t damaged.

•If the front panel HDMI indicator is lit:

–Depending on your display, some of the settings may result in the picture disappearing. In this case, press OUTPUT RESOLUTION repeatedly until the picture re-appears (see Changing the output video resolution on page 14).

•Depending on the HDMI cable being used, 1080p output may not appear correctly.

Colors are too rich or too weak, or black is	•Use a different HDMI Color Space setting (see HDMI Color Space on page 41).
too deep or appears to ‘float’.
No HDMI audio output.	•If you have connected to an HDCP-compatible DVI component, there won’t be any audio output from
	the HDMI terminal. Connect using the optical/coaxial digital outputs (or the analog outputs).
	•This player does not output multi-channel 192 kHz audio. Press AUDIO during playback to switch
	between the available audio streams.

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