Mitsubishi Electronics WS - 48313, WT - 42313 manual Troubleshooting Problem Possible Solution

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Troubleshooting

 

 

Problem

 

Possible Solution

 

The TV remote control does not work.

Check that the batteries are installed correctly.

 

 

 

Check that the selected switch is set to “TV”.

 

 

 

Be no further than  feet from the TV when using the remote control.

 

• The TV takes several seconds to respond to channel commands.

• Press ENTER after a channel number to avoid delays.

 

 

 

Use the three digit number, i.e  for channel .

 

• You cannot access a channel.

• Use number keys instead of CHANNEL up/down.

 

 

 

Be sure the channel you want to view is in memory.

 

 

 

Check that the TV is turned to the correct input source for that channel,

 

 

 

by pressing the INPUT button.

 

 

 

Make sure the V-Chip setting is Off (page ).

 

On-screen displays appear each time you change a function.

This is part of normal TV operation.

 

• You cannot program the TV to turn on automatically.

• The TV may be locked.

 

 

 

The clock may not be set.

 

• There is no sound even when the volume is turned up.

• Check to see if the MUTE button is on.

 

 

 

The TV’s “Listen to:” setting may be set to SAP.

 

 

 

Check that “TV Speakers” setting is On.

 

You have forgotten your lock passcode.

See Appendix A, Bypassing the V-Chip Lock (page ).

 

• Connected devices do not work correctly when the TV is off.

• Energy Mode has been set to Low. Change to Standard (page ).

 

PIP does not display a picture.

Make sure the V-Chip setting is Off (page ).

 

 

 

Not all inputs can be displayed as a PIP (page ).

 

The sound does not match the screen picture.

The TV’s “Listen to:” setting may be set to SAP.

 

 

 

If using stereo or A/V reveiver speakers, check input selection on the

 

 

 

 

stereo or A/V receiver.

 

 

 

• If using stereo or A/V receiver, check that AUDIO is from MONITOR

 

 

 

 

OUT on TV’s back panel.

 

There is a large black or gray rectangle on the screen.

The TV closed captioning has been set to “text” mode, but there is no

 

 

 

 

text information being broadcast. Turn Off in the CAPTIONS menu

 

 

 

(page ).

 

Picture is out of focus, or colors are not aligned.

Adjust Convergence (page ).

 

 

 

• Check the Sharpness settings (page ).

 

• You cannot see a picture when you play a VCR tape.

• If you connected your VCR with A/V cables, use the INPUT button to

 

 

 

 

select the Input source (INPUT-, INPUT-, or INPUT-) that the VCR

 

 

 

is connected to.

 

 

 

Check your VCRs owner’s guide for further troubleshooting.

 

V-Chip Lock is not working.

• Make sure that V-Chip is On (page ).

 

 

 

If V-Chip Hours/Lock by Time is currently set to disable the V-Chip

 

 

 

 

lock, the V-Chip will not block programming.

 

Cannot set adjustments to factory setting

Follow the steps below to reset system defaults to factory settings.

 

 

 

. Press the MENU button followed by number buttons ,,and  on

 

 

 

 

the remote control.

 

 

 

Result: The above steps activate the Reset System Defaults menu screen

 

 

 

. Press the ENTER button on the remote control.

 

 

 

Result : The settings reset to factory defaults.

 

 

 

 

. Press the HOME or MENU button on the remote control to return to

 

 

 

 

the HOME or MENU screeen.

 

 

 

IMPORTANT: This function is not recommended unless it is mandatory

 

 

 

 

to reset system defaults to factory settings. This operation CANNOT be

 

 

 

 

undone and all customs settings will be erased.

 

 

 

 

 

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Contents Owner’s Guide Projection Television ModelsRisk of Electric Shock do not Open Contents Power Source CleaningAccessories Power-Cord ProtectionReplacement Parts Power LinesDamage Requiring Service Safety CheckNews and stock-market report bars Letterbox top/bottom black barsSide bar images Shopping channel logos & pricing displaysChapter Television OverviewThank You for Your Purchase OUR PromiseSpecial Features Unpacking Your New TVFront Control Panel TimerReset FormatComponent Inputs 1-2 Component only for WT-42313 WS-48313, WS-55313, WS-65313 Back PanelOr any other stationary or repetitive computer style images Stock-market report barsConnections Connect the incoming cable to ANT-A on the TV back panel Connecting an Antenna or Wall Outlet CableSeparate UHF and VHF Antennas Antenna or Wall Outlet Cable Connecting an Antenna to a Cable Box or VCRCable Box ANT-B on the TV back panelOUT on the VCR back panel to Video or One from LOOP-OUT on the TV backPanel to ANT-B on the TV back panel PanelReceiver Connecting an Audio ReceiverStereo Audio System Other S-Video Device Connecting a DVD Player or Other S-Video DeviceDVD Player with Component Video Component 1 and 2 may also be used for 1080i components Connecting a DTV ReceiverDTV Connectors and Adaptors Green Blue Pb/B Red Pr/R DTV Receiver with RGB Video ConnectionsDTV Receiver Connecting MonitorLink MonitorLink† Component 2 is not available on the WT-42313 Remote Control Functions Remote Control Functions Overview of the TV Layer Buttons OverviewInstalling the Batteries Remote Control Functions Care and OperationOperating the Remote Control For Best Results from the Remote ControlPress Sleep on the remote control Sleep TimerSetting the Sleep Timer Canceling the Sleep TimerVideo Products Use of the Remote Control with Other A/V ProductsProgramming the Remote Control DVD position LD Player Audio position ReceiverActivating the PIP and POP Remote Control Functions Special FunctionsRemote Control Functions Operation of PIP and POP Important Notes AUDIO/VIDEO Settings Menu Menu Screen OperationsMenu System Choice informationCaptions Menu Setup MenuMain Menu Screens Overview Channel Edit MenuChip Lock Menu Advanced Features MenuSee pages - for more detailed setup information MenuInput Assignment Menu Memorize ChannelsMemorize Menu Set Day Setup Menu Manually Setting the ClockClock Setting Manual Time Zone Setup Menu Automatically Setting the ClockClock Setting Auto Daylight Savings TimeFront Button Lock for WT-42313 Setup Menu Language, Front Button Lock WT-Language Setup Menu Energy Mode WS-, WS- WS- Energy ModeCaptions Menu Overview Translucent gray as the background color forCC Background Captions Menu Closed Captions, Background ColorClosed Captions Off No closed captionsChannel Channel Edit Menu Antenna, Channel SelectionAntenna Name Channel Edit Menu Memory, Name SelectionMemory Using The Remote Control Channel Edit Menu Using SQV Super Quick ViewUsing The Menu Screen Chip Signal Information Chip Lock Menu OverviewSetting Up the V-CHIP Lock Passcode Entering the PasscodeAllowing or Blocking by Ratings Chip Hours / Lock by TimeSelecting V-Chip Rating Menu Lock by TimeFront Button Lock Chip Hours Chip Start Time Chip Stop TimeColor Balance Menu Reset ColorSelect to reset the PefectColor settings Auto Color CorrectionSet Time Advanced Features Menu TIMER, Timer Menu, and Set TimeTimer menu Advanced Features Menu Set Day, Input, and Channel InputConvergence Screen Advanced Features Menu ConvergenceConvergence Menu Advanced ConvergenceVideo Mute Black EnhancementAUDIO/VIDEO Settings Menu Overview AUDIO/VIDEO Setting Descriptions Audio Audio SettingsAUDIO/VIDEO Setting Descriptions Video Video SettingsPage Index Troubleshooting Warranty Available On-Screen Format Sizes Operation of PIP and POPAvailable On-Screen Format Sizes Widescreen Picture 480i/480p Operation of PIP and POP Appendix a Bypassing Chip Lock Bypassing the V-Chip LockThis page intentionally blank Input when Used With DVI Input Levels When Used With Component Video SignalsInput Levels when Used With RGB Video Signals Component InputsDVD Players Appendix C Remote Control Programming CodesReceivers Satellite Receivers VCRsLightly brush with a soft brush cloth, or lint brush Appendix D Cleaning and ServiceCleaning Follow the steps below to install and remove Diamond Shield InstallationCabinet Separation for Model WS- Assuring a long, trouble-free life Terminal Cover Ventilation for Model WT- Wall At Least 2 Inches Away from WallIndex Page Troubleshooting Problem Possible Solution There is a large black or gray rectangle on the screenPage  Mitsubishi Digital Electronics America, Inc DA