3Com 11.3 manual Access by Analog Modem, Access by Digital Modem, 847 262, 408 727

Page 44

44APPENDIX A: TECHNICAL SUPPORT

You do not need a user name and password with Web browser software such as

Netscape Navigator and Internet Explorer.

3Com Bulletin Board The 3Com BBS contains patches, software, and drivers for 3Com products. This Service service is available through analog modem or digital modem (ISDN) 24 hours a

day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and

1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

Australia

Up to 14,400 bps

61 2 9955 2073

Brazil

Up to 28,800 bps

55 11 5181 9666

France

Up to 14,400 bps

33 1 6986 6954

Germany

Up to 28,800 bps

4989 62732 188

Hong Kong

Up to 14,400 bps

852 2537 5601

Italy

Up to 14,400 bps

39 2 27300680

 

 

 

Country

Data Rate

Telephone Number

 

 

 

Japan

Up to 14,400 bps

81 3 5977 7977

Mexico

Up to 28,800 bps

52 5 520 7835

P.R. of China

Up to 14,400 bps

86 10 684 92351

Taiwan, R.O.C.

Up to 14,400 bps

886 2 377 5840

U.K.

Up to 28,800 bps

44 1442 438278

U.S.A.

Up to 53,333 bps

1 847 262 6000

 

 

 

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to

64 Kbps. To access the 3Com BBS using ISDN, call the following number:

1 847 262 6000

3Com Facts Automated The 3Com Facts automated fax service provides technical articles, diagrams, and Fax Service troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3Com Facts using your Touch-Tone telephone:

1 408 727 7021

Support from Your If you require additional assistance, contact your network supplier. Many suppliers

Network Supplier are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

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Contents New Installation for Enterprise OS Software 3Com Corporation Bayfront PlazaSanta Clara, California 95052-8145Contents 3COM Corporation Limited Warranty How to Use About this GuideIntroduction This GuideConventions List conventions that are used throughout this guideIcon Alerts you to Convention Descriptionflash memory card for first time NETBuilder II installations OverviewSoftware This guide apply to all software packagesInstall System Software and Boot See Chapter Install software from a flash memory cardChange the Primary Boot Source See Chapter Change the primary boot source default as neededInstalling Software and Booting Netbuilder II System Installing Software Performing Initial BootBooting from Flash Memory CardMaking a Backup Flash MemoryCard NETBuilder II SystemUsing the Backup Flash CardPress Reset buttons to reboot Command Changing the Boot SourceUsing the Boot Primary Boot Source ConfiguringPrimary Boot Source menu is displayed At the Enterprise OS prompt, enterChanging the Boot Source System Configuring Basic SettingsLogging on to User Interfaces Setting Up IP RoutingLearning About Menu-Driven Versus of three ways Command-Line Interface ApplicationLog in as root. Type Web Link Interface DescriptionMain menu Level 1 is displayed Full-Form Syntax Abbreviated SyntaxSymbols Symbol DescriptionCan be shortened by abbreviating it to Full and Abbreviated Syntax ExamplesCan be abbreviated to Determining the Display of Ports and Virtual Ports Variations in Command SyntaxEntering Service Names in Command Lines Using Aliases Command History SubstitutionPrivilege Level Syntax for Assigning Values Numeric ValuesNames StringsPort and Path Naming Restrictions Media Addresses Bridge/router or tunnel switches. In the global addressing Asynchronous Transfer Mode ATM addressDecimal. The Dlci identifies a virtual circuit on the Frame An example of a Frame Relay addressNetwork Layer Addresses For more information on Internet addresses, subnet masks, Followed by the MAC addressNetwork from all other IPX networks. The following example Addresses are the same 00003333%080002005678Getting Help Password Obtaining NetworkManager Privilege LevelSetting the Time and Date Setting SystemAdministrator InformationSETDefault -SYS SysCONtact = John Smith 408 Assign Internet addresses to individual ports using IPX OSIAssigning an IP Address to a bridge/router Port DELete -SNMP COMmunity Anycom COMmunity Enable the Snmp service by enteringRemoteManager Configuring Basic Settings Online Technical ServicesTechnical Support Access by Analog Modem Access by Digital Modem847 262 408 727Country Telephone Number Asia Pacific Rim EuropeEurope, South Africa, and Middle East Latin AmericaCountry Telephone Number Fax Number Index NumericsSnmp Snmp 3Com Corporation Limited Warranty Disclaimer
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