3Com 11.3 manual Country Telephone Number Fax Number

Page 46

46APPENDIX A: TECHNICAL SUPPORT

Returning Products Before you send a product directly to 3Com for repair, you must first obtain an

for Repairauthorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an authorization number, call or fax:

Country

Telephone Number

Fax Number

 

 

 

 

 

Asia, Pacific Rim

+65

543 6500

+65

543 6348

Europe, South Africa, and

+31

30 6029900

+31

30 6029999

Middle East

 

 

 

 

Latin America

1 408 326 2927

1 408 326 3355

From the following countries, you may call the toll-free numbers; select option 2 and then option 2:

Austria

0800 297468

 

Belgium

0800 71429

 

Denmark

800 17309

 

Finland

0800 113153

 

France

0800 917959

 

Germany

0800 1821502

 

Hungary

00800 12813

 

Ireland

1800 553117

 

Israel

1800 9453794

 

Italy

1678 79489

 

Netherlands

0800 0227788

 

Norway

800 11376

 

Poland

00800 3111206

 

Portugal

0800 831416

 

South Africa

0800 995014

 

Spain

900 983125

 

Sweden

020 795482

 

Switzerland

0800 55 3072

 

U.K.

0800 966197

 

U.S.A. and Canada

1 800 NET 3Com

1 408 326 7120

 

(1 800 638 3266)

(not toll-free)

Enterprise Customers: 1 800 876 3266

23 MAR 99

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Contents New Installation for Enterprise OS Software Santa Clara, California 3Com CorporationBayfront Plaza 95052-8145Contents 3COM Corporation Limited Warranty Introduction How to UseAbout this Guide This GuideIcon Alerts you to ConventionsList conventions that are used throughout this guide Convention DescriptionSoftware flash memory card for first time NETBuilder II installationsOverview This guide apply to all software packagesChange the Primary Boot Source See Chapter Install System Software and Boot See ChapterInstall software from a flash memory card Change the primary boot source default as neededBooting from Installing Software and Booting Netbuilder II SystemInstalling Software Performing Initial Boot Flash Memory CardCard Making a BackupFlash Memory NETBuilder II SystemUsing the Backup Flash CardPress Reset buttons to reboot Using the Boot Changing the Boot SourceCommand Primary Boot Source ConfiguringPrimary Boot Source menu is displayed At the Enterprise OS prompt, enterChanging the Boot Source Logging on to Configuring Basic SettingsSystem Learning About Setting Up IP RoutingUser Interfaces Menu-Driven Versus of three ways Command-Line Interface ApplicationLog in as root. Type Web Link Interface DescriptionMain menu Level 1 is displayed Full-Form Syntax Abbreviated SyntaxSymbols Symbol DescriptionCan be abbreviated to Full and Abbreviated Syntax ExamplesCan be shortened by abbreviating it to Entering Service Names in Command Lines Variations in Command SyntaxDetermining the Display of Ports and Virtual Ports Using Aliases Command History SubstitutionPrivilege Level Names Syntax for Assigning ValuesNumeric Values StringsPort and Path Naming Restrictions Media Addresses Decimal. The Dlci identifies a virtual circuit on the Frame Bridge/router or tunnel switches. In the global addressingAsynchronous Transfer Mode ATM address An example of a Frame Relay addressNetwork Layer Addresses Network from all other IPX networks. The following example For more information on Internet addresses, subnet masks,Followed by the MAC address Addresses are the same 00003333%080002005678Getting Help Manager Privilege PasswordObtaining Network LevelAdministrator Setting the Time and DateSetting System InformationSETDefault -SYS SysCONtact = John Smith 408 Assign Internet addresses to individual ports using IPX OSIAssigning an IP Address to a bridge/router Port DELete -SNMP COMmunity Anycom RemoteManager Enable the Snmp service by enteringCOMmunity Configuring Basic Settings Technical Support ServicesOnline Technical 847 262 Access by Analog ModemAccess by Digital Modem 408 727Europe, South Africa, and Middle East Country Telephone Number Asia Pacific RimEurope Latin AmericaCountry Telephone Number Fax Number Index NumericsSnmp Snmp 3Com Corporation Limited Warranty Disclaimer