3Com 11.3 Country Telephone Number Asia Paciﬁc Rim, Europe, South Africa, and Middle East

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Support from 3Com 45

Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To ﬁnd out more about your support options, please the 3Com technical telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent conﬁguration changes, if applicable

Here is a list of worldwide technical telephone support numbers:

Country	Telephone Number		Country	Telephone Number

Asia Paciﬁc Rim
Australia	1 800 678 515		P.R. of China	10800 61 00137 or
Hong Kong	800 933 486			021 6350 1590
India	+61	2 9937 5085	Singapore	800 6161 463
Indonesia	001 800 61 009		S. Korea
Japan	0031 61 6439		From anywhere in S. Korea:	00798 611 2230
Malaysia	1800 801 777		From Seoul:	(0)2 3455 6455
New Zealand	0800 446 398		Taiwan, R.O.C.	0080 611 261
Pakistan	+61	2 9937 5085	Thailand	001 800 611 2000
Philippines	1235 61 266 2602

Europe
From anywhere in Europe, call: +31		(0)30 6029900 phone
	+31	(0)30 6029999 fax

Europe, South Africa, and Middle East

From the following countries, you may use the toll-free numbers:

Austria	0800 297468	Netherlands	0800 0227788
Belgium	0800 71429	Norway	800 11376
Denmark	800 17309	Poland	00800 3111206
Finland	0800 113153	Portugal	0800 831416
France	0800 917959	South Africa	0800 995014
Germany	0800 1821502	Spain	900 983125
Hungary	00800 12813	Sweden	020 795482
Ireland	1800 553117	Switzerland	0800 55 3072
Israel	1800 9453794	U.K.	0800 966197
Italy	1678 79489

Latin America
Argentina	AT&T +800 666 5065	Mexico	01 800 CARE (01 800 2273)
Brazil	0800 13 3266	Peru	AT&T +800 666 5065
Chile	1230 020 0645	Puerto Rico	800 666 5065
Colombia	98012 2127	Venezuela	AT&T +800 666 5065

North America	1 800 NET 3Com
	(1 800 638 3266)

Enterprise Customers: 1 800 876-3266

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Contents New Installation for Enterprise OS Software Bayfront Plaza 3Com CorporationSanta Clara, California 95052-8145Contents 3COM Corporation Limited Warranty About this Guide How to UseIntroduction This GuideList conventions that are used throughout this guide ConventionsIcon Alerts you to Convention DescriptionOverview ﬂash memory card for ﬁrst time NETBuilder II installationsSoftware This guide apply to all software packagesInstall software from a ﬂash memory card Install System Software and Boot See ChapterChange the Primary Boot Source See Chapter Change the primary boot source default as neededInstalling Software Performing Initial Boot Installing Software and Booting Netbuilder II SystemBooting from Flash Memory CardFlash Memory Making a BackupCard NETBuilder II SystemFlash Card Using the BackupPress Reset buttons to reboot Changing the Boot Source Using the BootCommand Conﬁguring Primary Boot SourceAt the Enterprise OS prompt, enter Primary Boot Source menu is displayedChanging the Boot Source Configuring Basic Settings Logging on toSystem Setting Up IP Routing Learning AboutUser Interfaces Application Menu-Driven Versus of three ways Command-Line InterfaceWeb Link Interface Description Log in as root. TypeMain menu Level 1 is displayed Abbreviated Syntax Full-Form SyntaxSymbol Description SymbolsFull and Abbreviated Syntax Examples Can be abbreviated toCan be shortened by abbreviating it to Variations in Command Syntax Entering Service Names in Command LinesDetermining the Display of Ports and Virtual Ports Command History Substitution Using AliasesPrivilege Level Numeric Values Syntax for Assigning ValuesNames StringsPort and Path Naming Restrictions Media Addresses Asynchronous Transfer Mode ATM address Bridge/router or tunnel switches. In the global addressingDecimal. The Dlci identiﬁes a virtual circuit on the Frame An example of a Frame Relay addressNetwork Layer Addresses Followed by the MAC address For more information on Internet addresses, subnet masks,Network from all other IPX networks. The following example Addresses are the same 00003333%080002005678Getting Help Obtaining Network PasswordManager Privilege LevelSetting System Setting the Time and DateAdministrator InformationSETDefault -SYS SysCONtact = John Smith 408 IPX OSI Assign Internet addresses to individual ports usingAssigning an IP Address to a bridge/router Port DELete -SNMP COMmunity Anycom Enable the Snmp service by entering RemoteManagerCOMmunity Configuring Basic Settings Services Technical SupportOnline Technical Access by Digital Modem Access by Analog Modem847 262 408 727Europe Country Telephone Number Asia Paciﬁc RimEurope, South Africa, and Middle East Latin AmericaCountry Telephone Number Fax Number Numerics IndexSnmp Snmp 3Com Corporation Limited Warranty Disclaimer