Wacom DTK-2200 user manual Testing Cintiq

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TESTING CINTIQ

1.If the Cintiq power LED does not light, check the following:

•First verify that the light on the power adapter is on. If the light is not on, check that the power cable is properly connected between the power adapter and an active AC outlet.

•Check that the power adapter cable is securely connected to the Cintiq power cable and that the pen display is turned on. The power LED will glow orange or blue whenever the pen display is on.

Important: Use only an AC adapter specified for use with your pen display. Other adapters may cause damage to your product.

2.If there is no display:

•Make sure that your computer is turned on. The power LED will glow blue when the proper video signal is received. It will glow orange if there is no video signal or if the computer is in a power saving mode.

•Verify that the pen display is connected to an active digital (DVI) or analog (VGA) video port.

•Check that your video card has been properly installed and is functional. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly.

3.Verify that the pen and the tablet portion of your pen display are working:

•Press the pen tip against the display and verify that the status LED lights blue.

•If the LED does not light, verify that the USB cable is plugged into an active USB port. If Cintiq is plugged into a USB hub, try plugging it directly into the USB port on your computer.

•Be sure that the USB port to which you are connecting has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected the pen display to an active USB port.

•The status LED will light blue when Cintiq is registered as a USB device and the pen tip is pressed against the display.

4.Check the pen. If you cannot make a selection on the display screen with the pen:

•Test the pen by pressing the pen tip or eraser against the surface of the pen display. The status LED should light blue.

•Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the pen display surface, press the side switch. The status LED should again light blue.

•If the status LED does not light blue for these tests, be sure you are using a pen specified for use with your product.

•See testing controls and input tools and testing a pen for more information.

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Contents User’s manual ContentsIndex Table of Contents Glossary Topic About the ManualUnpacking Your Cintiq See display stand featuresUsing the Cintiq Display Stand Display Stand Features Display Stand Location Mounting Cintiq on the Display Stand Adjusting Rotation Adjusting the Display InclineRemoving Cintiq from the Display Stand See using an alternate mount or standSystem Requirements Setting UP Your CintiqDVI-I DVI-D VGA Hardware InstallationCintiq cabling diagram ContentsIndex Software Installation Getting to Know Your Cintiq PEN Display FeaturesHardware control buttons Front ViewRear View PEN Features Working with Your Cintiq Setting UP Your Work AreaContentsIndex Using the Grip PEN Configuring Cintiq for HandednessHolding the PEN Clicking PositioningDragging Using the Side SwitchWorking with Pressure Sensitivity Erasing Drawing with TiltPEN Display Controls See also using the Express View displayUsing the Hardware Control Buttons Using the Expresskeys ContentsIndex Using the Touch Strips Default settings are the same for both Touch Strips Working with Multiple Monitors Factory PRESETS, AUTO-SYNC, and User Settings Adjusting the DisplayOn Screen Display OSD Settings Color Presets include Computer Mode Sync Power SavingCustomizing Your Cintiq Manage Your Control Panel Settings Displays advanced options Control Panel OverviewSee also working with multiple tools Calibrating the PEN Display Customizing the PEN Adjusting TIP Feel and DOUBLE-CLICK Advanced TIP and Eraser Pressure Settings Adjusting Eraser FeelCustomizing Tool Buttons Customizing Tilt Sensitivity Customizing PEN Display FunctionsCustomizing the Expresskeys Customizing the Touch Strips See using the Touch Strips for more informationFunction Name Description Button FunctionsImportant Because the Enter Windows and Return Mac keys Choose from OPEN/RUN Strokes Mouse mode Are shown Using and Customizing the Radial Menu Working with Display Toggle APPLICATION-SPECIFIC Settings Creating AN APPLICATION-SPECIFIC Setting Removing APPLICATION-SPECIFIC Settings Changing APPLICATION-SPECIFIC SettingsWorking with Multiple Tools Renaming the Tablet in the Tablet List Try testing Cintiq TroubleshootingTesting Cintiq ContentsIndex Testing Controls and Input Tools Testing the Expresskeys Testing the Hardware Control ButtonsTesting the Touch Strips Testing a PEN General Display Problems Display TroubleshootingAny changes to the contrast setting should be made in small VGA Problems General Problems PEN Tablet TroubleshootingControls and input tools Contents Index ContentsIndex WINDOWS-SPECIFIC Problems See technical support options MAC-SPECIFIC ProblemsContentsIndex Technical Support Options Obtaining Software Updates Frequently Asked Questions See managing preferences Caring for Cintiq Care and MaintenanceReplacing the PEN NIB For replacement parts, see ordering parts and accessories Other Useful Information Optional Display Configurations Using AN Alternate Mount or Stand ContentsIndex ContentsIndex Cable Removal and Replacement Mount Cintiq on the display stand Uninstalling Cintiq Using the Express View Display Managing Preferences Installing Multiple Tablets Using Applications Integrated for Tablet Control Importing Expert Settings PEN and Digital INK Capabilities in Windows 103 Product InformationAvailable Parts and Accessories Ordering Parts and AccessoriesGlossary 106 107 Index 109 110 Wacom Technology Corporation Wacom Europe Gmbh Wacom International Offices
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