Wacom DTK-2200 user manual Contents Index

Page 77

Contents

Index

 

77

The pen side switch does not

Be sure you are using only the pen that came with your product,

work.

or a Wacom accessory pen specified for use with the Cintiq 22HD.

 

Other pens may not function properly on the pen display.

 

Be sure to press the side switch when the pen tip is within 5 mm

 

(0.2 inch) of the pen display active area. Do this without pressing down

 

on the pen tip.

 

In the Wacom Tablet control panel, verify that the side switch is set to

 

the proper function you are expecting to occur for the application and

 

tool you are using.

 

Check also the SIDE SWITCH MODE. If CLICK & TAP is selected, you will

 

need to first press the side switch then touch the pen tip to the pen

 

display screen surface in order to perform a click function.

 

Make sure the status LED lights blue when you press the side switch.

 

If not, verify that the USB cable is plugged into an active USB port on

 

your computer or on a USB hub. The LED will not light if the USB cable

 

is not plugged into an active port.

 

If the LED does not light, you may have defective hardware (see

 

troubleshooting).

 

 

The screen cursor moves but

Make sure the Wacom driver has loaded properly by opening the

it does not jump to the pen tip

Wacom Tablet control panel. If the driver did not load you will see an

location when placed on the

error message. If an error message appears, reboot your computer.

display screen, and it does not

If the problem persists, refer to step 2: software installation and reinstall

follow the pen tip when

the Wacom driver software. (For Mac, you must restart your computer

moving the pen across the

after installing the Wacom driver for proper operation.)

display.

If you have customized the side switch on your pen to toggle between

 

 

pen mode and mouse mode, make sure that your pen display is

 

operating in pen mode.

When using Cintiq on a multiple monitor system, you cannot use the pen to control the other monitor(s).

Cycle between pen control for Cintiq and your other displays by pressing an ExpressKey or pen button that is set to DISPLAY TOGGLE.

You can also use your pen to control the other monitors in mouse mode. To use mouse mode, first set a pen button to MODE TOGGLE....

Then use the button to toggle between pen mode and mouse mode.

ContentsIndex

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Contents User’s manual ContentsIndex Table of Contents Glossary Topic About the ManualUnpacking Your Cintiq See display stand featuresUsing the Cintiq Display Stand Display Stand Features Display Stand Location Mounting Cintiq on the Display Stand Adjusting Rotation Adjusting the Display InclineRemoving Cintiq from the Display Stand See using an alternate mount or standSystem Requirements Setting UP Your CintiqDVI-I DVI-D VGA Hardware InstallationCintiq cabling diagram ContentsIndex Software Installation Getting to Know Your Cintiq PEN Display FeaturesHardware control buttons Front ViewRear View PEN Features Working with Your Cintiq Setting UP Your Work AreaContentsIndex Using the Grip PEN Configuring Cintiq for HandednessHolding the PEN Clicking PositioningWorking with Pressure Sensitivity Using the Side SwitchDragging Erasing Drawing with TiltPEN Display Controls See also using the Express View displayUsing the Hardware Control Buttons Using the Expresskeys ContentsIndex Using the Touch Strips Default settings are the same for both Touch Strips Working with Multiple Monitors Factory PRESETS, AUTO-SYNC, and User Settings Adjusting the DisplayOn Screen Display OSD Settings Color Presets include Computer Mode Sync Power SavingCustomizing Your Cintiq Manage Your Control Panel Settings Displays advanced options Control Panel OverviewSee also working with multiple tools Calibrating the PEN Display Customizing the PEN Adjusting TIP Feel and DOUBLE-CLICK Advanced TIP and Eraser Pressure Settings Adjusting Eraser FeelCustomizing Tool Buttons Customizing Tilt Sensitivity Customizing PEN Display FunctionsCustomizing the Expresskeys Customizing the Touch Strips See using the Touch Strips for more informationFunction Name Description Button FunctionsImportant Because the Enter Windows and Return Mac keys Choose from OPEN/RUN Strokes Mouse mode Are shown Using and Customizing the Radial Menu Working with Display Toggle APPLICATION-SPECIFIC Settings Creating AN APPLICATION-SPECIFIC Setting Removing APPLICATION-SPECIFIC Settings Changing APPLICATION-SPECIFIC SettingsWorking with Multiple Tools Renaming the Tablet in the Tablet List Try testing Cintiq TroubleshootingTesting Cintiq ContentsIndex Testing Controls and Input Tools Testing the Touch Strips Testing the Hardware Control ButtonsTesting the Expresskeys Testing a PEN General Display Problems Display TroubleshootingAny changes to the contrast setting should be made in small VGA Problems General Problems PEN Tablet TroubleshootingControls and input tools Contents Index ContentsIndex WINDOWS-SPECIFIC Problems See technical support options MAC-SPECIFIC ProblemsContentsIndex Technical Support Options Obtaining Software Updates Frequently Asked Questions See managing preferences Caring for Cintiq Care and MaintenanceReplacing the PEN NIB For replacement parts, see ordering parts and accessories Other Useful Information Optional Display Configurations Using AN Alternate Mount or Stand ContentsIndex ContentsIndex Cable Removal and Replacement Mount Cintiq on the display stand Uninstalling Cintiq Using the Express View Display Managing Preferences Installing Multiple Tablets Using Applications Integrated for Tablet Control Importing Expert Settings PEN and Digital INK Capabilities in Windows 103 Product InformationAvailable Parts and Accessories Ordering Parts and AccessoriesGlossary 106 107 Index 109 110 Wacom Technology Corporation Wacom Europe Gmbh Wacom International Offices