Axisoft Tech 2460 Appendix C Troubleshooting, Checking the Firmware, Pinging Your IP Address

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AXIS 2460 User’s Manual

Troubleshooting

55

Appendix C - Troubleshooting

This appendix provides useful information to help you to resolve difficulties with your AXIS 2460. Symptoms, possible causes and remedial actions are provided in a quick reference table.

Checking the Firmware

One of your first actions when attempting to solve a problem should be to check the firmware version currently installed. An updated version may contain a correction that fixes your particular problem. For more information, please see Updating the Firmware, on page 61.

Pinging Your IP Address

By sending a packet to the specified address and waiting for a reply, the Ping utility can determine whether a specific IP address is accessible. It also provides a particularly useful method for confirming addressing conflicts with your AXIS 2460 on the network.

Follow the instructions below in association with Symptoms, Possible Causes and Remedial Actions, on page 56, and run PING to troubleshoot TCP/IP problems on your network:

1.Start a Command window.

2.Type ping x.x.x.x, where x.x.x.x is the IP address of the AXIS 2460.

3.If you recieve the reply destination host unreachable, then the AXIS 2460 is not accessible on your subnet. You must obtain a new IP address and reinstall the unit. Please see Installing the AXIS 2460 Network DVR, on page 12.

4.If this does not solve the problem, disconnect the AXIS 2460 from the network and run the PING command again. See the table below for an interpretation of the results.

Ping Reply

Interpretation and recommendation

 

 

Reply from <IP address>: bytes = 32; time = 10

The IP address is already in use and cannot be used again. You must obtain

ms

a new IP address.

Request timed out

This IP address is not used and is available for use with your AXIS 2460. If

 

you already installed the unit using this IP address, the installation may

 

have failed. In this case, reinstall the unit. See page 12. Also check all

 

cabling.

 

 

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Contents Axis Network DVR User’s Manual Axis 2460 User’s Manual Table of Contents Axis 2460 User’s Manual Product Overview Features and BenefitsAxis 2460 User’s Manual Product Overview Product Overview Axis 2460 User’s Manual Axis 2460 User’s Manual Product Overview Product Overview Axis 2460 User’s Manual Front Panel DescriptionAxis 2460 User’s Manual Description Description Axis 2460 User’s Manual Rear PanelMounting the Recorder Checking The Hardware InventoryAxis 2460 User’s Manual Checking The Hardware Inventory Network Installation Installing the Axis 2460 Network DVRInstalling the Axis 2460 Network DVR Verifying and Completing the Installation From Your Browser Connecting Your Computer Using the Null Modem Cable Installing via the Null Modem CableCreating a Dial-Up Networking Connection Click Configure Verifying the Connection and Completing the InstallationComplete Camera Settings Connecting and Configuring CamerasConnecting and Configuring Cameras Axis 2460 User’s Manual Pan Tilt Zoom Input/Modulation for CameraRecording Options Overview Setting up Events and AlarmsSetting up Events and Alarms Axis 2460 User’s Manual About EventsCreating a Simple Event Axis 2460 User’s Manual Setting up Events and AlarmsOutput Relay Settings Configuring AlarmsCreating an Alarm-Controlled Event Configuring an Alarm InputComplete Event Settings Event is Activated Editing EventsEdit Event Alarm Input Settings Time Period SettingsPan/Tilt/Zoom Control Recording Buffer SettingsOutput Relay Send an email to email address when this event occurs Complete Alarm SettingsInput Settings Example 1 Smoke detection Event ExamplesExample 2 Night time entry Example 3 Entry to Boiler Room at night Recordings List Working with RecordingsWorking with Recordings Axis 2460 User’s Manual Searching for a Recording Viewing a RecordingAxis 2460 User’s Manual Working with Recordings Locking a Recording Simple Playback Axis Video PlayerTime Zoom Alarm InputsOther Functions Creating an AVI MovieAbout Codecs System Options Accessing The System OptionsAxis 2460 User’s Manual System Options System Options Axis 2460 User’s Manual System Options OverviewAutomatic Configuration Network SettingsManual Configuration Mail Servers Mail SettingsEvent Message Settings Bandwidth ControlMail Reply Settings System Log Message SettingsCOM-Ports Using a Pan/TIlt/Zoom device Modem SettingsCommunication Settings New Network DVR Time ISP SettingsDate & Time Current Network DVR TimeSystem Options Axis 2460 User’s Manual Adding Users UsersAdding Allowed IP Addresses Firewall SettingsDeleting Users Changing the properties for existing UsersMaintenance Advanced MaintenanceSupport Axis 2460 User’s Manual Factory Default Settings Factory Default SettingsAppendix a Recording Storage and Reduction Selecting the Recording ModeRecording Storage and Reduction Axis 2460 User’s Manual Mode NormalPriority Approximate Storage TimesStatus LED Indicators Axis 2460 User’s Manual Appendix B The LED IndicatorsPinging Your IP Address Appendix C TroubleshootingAxis 2460 User’s Manual Troubleshooting Checking the FirmwareTroubleshooting Axis 2460 User’s Manual Symptoms, Possible Causes and Remedial ActionsFaulty configuration Other IP Setup Methods Axis 2460 User’s Manual Appendix D Other IP Setup MethodsAxis 2460 User’s Manual Other IP Setup Methods Using the Axis IP InstallerInstalling the Axis IP Installer Setting the IP Address with Axis IP InstallerOther IP Setup Methods Axis 2460 User’s Manual Axis 2460 User’s Manual Updating the Firmware Obtaining Updated Firmware Updating the FirmwareAppendix E Updating the Firmware Checking the Firmware VersionInstalling Hard Disks Axis 2460 User’s Manual Appendix F Installing Hard DisksAxis 2460 User’s Manual Installing Hard Disks Pinout Information Appendix G Unit ConnectorsRS-232 Serial Connectors Unit Connectors Axis 2460 User’s ManualConnector Pinout I/O Terminal Block ConnectorAxis 2460 User’s Manual Unit Connectors Querying the Status of Digital Inputs Controlling and MonitoringRelay Output Digital InputsAbout RS-485 Ethernet Network ConnectorBNC Video Inputs BNC Video OutputsSupply Schematic Diagram With Possible ApplicationsAxis 2460 User’s Manual Technical Specifications Appendix H Technical SpecificationsTechnical Specifications Axis 2460 User’s Manual Index Index

2460 specifications

Axisoft Tech 2460 is a cutting-edge technological solution designed to meet the dynamic demands of modern industries. This innovative platform marries advanced software capabilities with robust hardware specifications. At its core, the Axisoft Tech 2460 is engineered to enhance productivity, streamline processes, and provide an intuitive user experience, making it an integral tool for businesses aiming to leverage technology for competitive advantage.

One of the standout features of the Axisoft Tech 2460 is its high-performance processing unit. Equipped with a powerful multi-core processor, the device ensures efficient multitasking and rapid data handling. This allows users to execute complex tasks without delays, resulting in improved workflows and enhanced overall efficiency. The system’s architecture is designed to support scalability, making it ideal for both small enterprises and large corporations.

In terms of connectivity, the Axisoft Tech 2460 supports a variety of protocols, including Wi-Fi, Bluetooth, and Ethernet, ensuring seamless integration with existing systems. This versatility allows businesses to adopt the platform without overhauling their current infrastructure, minimizing disruption and maximizing return on investment. Additionally, its cloud connectivity features enable remote access and collaborative capabilities, facilitating real-time communication among teams, regardless of location.

Security is a paramount concern for businesses today, and the Axisoft Tech 2460 addresses this with state-of-the-art encryption technologies and user authentication mechanisms. These security features protect sensitive data and ensure compliance with industry regulations, providing peace of mind for organizations.

The user interface of the Axisoft Tech 2460 is intuitively designed, promoting ease of use. Its customizable dashboards enable users to tailor their experience to their specific needs, representing data and analytics in a manner that is both accessible and informative. The system also boasts compatibility with various applications, which furthers its functionality and adaptability.

In summary, Axisoft Tech 2460 stands out for its exemplary performance, connectivity options, security features, and user-friendly interface. By leveraging advanced technologies, it empowers organizations to innovate and remain competitive in an ever-evolving marketplace. Whether enhancing operational efficiency or facilitating collaboration, the Axisoft Tech 2460 proves itself as a valuable asset for any forward-thinking enterprise.
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